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Bitrix24 vs Kommo Comparison (2026)
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Good recommendations?
Overview
Best free task management software for small business. Register today and get unlimited users free. Bitrix24 offers Agile and Scrum approach facilities. That is Gantt, Kanban, Scrum teams/cycles. Let's not mention basic instruments like calendars or event scheduling.
Kommo is a sales solution that uses your current data to deliver sales forecasts and plan strategically. You can even utilize your own formulas to gauge the likelihood of a purchase from your leads.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
1K
5
4
3
2
1
470
360
120
29
30
- Value for money
- Ease of use
- Features
- Customer support
65%
would recommend this app4.5
263
5
4
3
2
1
175
59
15
6
8
- Value for money
- Ease of use
- Features
- Customer support
70%
would recommend this appPros
“It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation.”
AR
Ansuman R.
Ecom Manager
“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Peter C.
Regional Director of Business Development
“The tool is very clear and well organized, allows for the storage of a wealth of information and are packed with additional features that makes them highly versatile.”
JH
Jennifer H.
Realtor Associate
Pros
“Regarding lead management, the product provides adequate tools for lead registration, tracking, and organization, supporting a more structured sales process.”
JF
Julia F.
Secretary
“The communication tools enable more efficient interaction with customers and teams by integrating multiple channels into a single platform.”
JF
Julia F.
Secretary
“The WhatsApp integration made daily work much easier, helped organize conversations and leads, and improved the entire sales workflow.”
GL
Gabriel L.
Sales manager
Cons
“Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data.”
AR
Ansuman R.
Ecom Manager
“The interface can feel cluttered and overwhelming, especially for new users.”
SB
Sifiso B.
Project Manager
“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU
Adrian U.
CEO
Cons
“Additionally, customization options can feel limited in certain workflows, and the pricing may be a bit high for small teams or individual users.”
IS
Iago S.
Vetore comunicação
“was that some features felt a bit confusing at first, especially the automations and settings.”
co
clara o.
business analysts
“Ideally, it’s better not to depend on support, whether for onboarding or for solving issues, because they’re not always very helpful in those situations.”
NS
Nathalia S.
BDR
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features180
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Behavior Tracking
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Card/Badge Scanning
- Business Intelligence
- Business Process Automation
- Business Process Control
- Buyer Management
- CAN-SPAM Compliance
- CMS Integration
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contract/License Management
- Contractor Management
- Conversation Intelligence
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Management
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Engagement Tracking
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exception Reporting
- Exhibit/Vendor Management
- Expense Tracking
- Field Sales Management
- For Sales Teams/Organizations
- Forecasting
- Forms Management
- Goal Management
- Graphical Data Presentation
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Kanban Board
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Marketing Automation
- Membership Management
- Mobile Access
- Mobile App
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Currency
- Multi-Language
- On-Demand Communications
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Project Management
- Proposal Generation
- Prospecting Tools
- Real-Time Analytics
- Real-Time Notifications
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sales Approval
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Summary Reports
- Tagging
- Target Account Identification
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third-Party Integrations
- Transfers/Routing
- Trend Analysis
- Visual Analytics
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Integration
- Widgets
- Workflow Automation
- Workflow Management
- eCommerce Management
- Total features144
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Behavior Tracking
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Card/Badge Scanning
- Business Intelligence
- Business Process Automation
- Business Process Control
- Buyer Management
- CAN-SPAM Compliance
- CMS Integration
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contract/License Management
- Contractor Management
- Conversation Intelligence
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Management
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Engagement Tracking
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exception Reporting
- Exhibit/Vendor Management
- Expense Tracking
- Field Sales Management
- For Sales Teams/Organizations
- Forecasting
- Forms Management
- Goal Management
- Graphical Data Presentation
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Kanban Board
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Marketing Automation
- Membership Management
- Mobile Access
- Mobile App
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Currency
- Multi-Language
- On-Demand Communications
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Project Management
- Proposal Generation
- Prospecting Tools
- Real-Time Analytics
- Real-Time Notifications
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sales Approval
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Summary Reports
- Tagging
- Target Account Identification
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third-Party Integrations
- Transfers/Routing
- Trend Analysis
- Visual Analytics
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Integration
- Widgets
- Workflow Automation
- Workflow Management
- eCommerce Management
Integrations
- Total integrations19
- 3CX
- ActiveCampaign
- Adobe Acrobat
- Asterisk
- Calendly
- Claude
- Dropbox
- Formstack Forms
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- HubSpot Data Hub
- HubSpot Sales Hub
- Intuit Mailchimp Email Marketing
- Jira
- Jotform
- LiveChat
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- Miro
- MySQL
- QuickBooks Online
- QuickBooks Online Advanced
- Slack
- Stripe Billing
- Stripe Payments
- Telegram
- Tidio
- Twilio
- Unbounce
- Viber
- WordPress
- Wufoo
- Zapier
- Total integrations25
- 3CX
- ActiveCampaign
- Adobe Acrobat
- Asterisk
- Calendly
- Claude
- Dropbox
- Formstack Forms
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- HubSpot Data Hub
- HubSpot Sales Hub
- Intuit Mailchimp Email Marketing
- Jira
- Jotform
- LiveChat
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- Miro
- MySQL
- QuickBooks Online
- QuickBooks Online Advanced
- Slack
- Stripe Billing
- Stripe Payments
- Telegram
- Tidio
- Twilio
- Unbounce
- Viber
- WordPress
- Wufoo
- Zapier
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