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Bitrix24 vs LumApps Comparison (2026)
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Good recommendations?
Overview
Bitrix24 CRM has everything you need to acquire leads, turn them into deals, receive payments, manage inventory, e-sign documents, run marketing campaigns, increase customer engagement, grow customer retention, and track sales metrics. Try our free plan with unlimited users today!
LumApps is a SaaS platform dedicated to Employee Experience. LumApps helps companies in all industries improve their communications and employee engagement. Let's get in touch!
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
1K
5
4
3
2
1
468
360
120
29
30
- Value for money
- Ease of use
- Features
- Customer support
66%
would recommend this app4.1
39
5
4
3
2
1
17
13
7
1
1
- Value for money
- Ease of use
- Features
- Customer support
64%
would recommend this appPros
“It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach.”
Nurudeen O.
Business Outreach Analyst
“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Peter C.
Regional Director of Business Development
“You’re not stuck with a rigid system, you can adjust pipelines, fields, and workflows to match how you actually work, which makes a big difference in real-life usage.”
Nurudeen O.
Business Outreach Analyst
Pros
Not enoughreviews yet
Cons
“The interface can feel cluttered and overwhelming, especially for new users.”
SB
Sifiso B.
Project Manager
“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU
Adrian U.
CEO
“It's complicated to beginners as it requires complex system setup and it's pricing high to small businesses”
MM
Mathew M.
Summer Talent Intern
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review7 days ago
- Vendor responds to reviews
- Last review4 years ago
Key features
- Total features180
- @mentions
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Intelligence
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contractor Management
- Conversation Intelligence
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email-to-Task Conversion
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Tracking
- File Sharing
- Forms Management
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Newsletter Management
- Personalization
- Pulse Surveys
- Real-Time Notifications
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Secure Data Storage
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Unified Directory
- Version Control
- Video Conferencing
- Widgets
- Wiki
- Workflow Management
- eCommerce Management
- Total features64
- @mentions
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Intelligence
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contractor Management
- Conversation Intelligence
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email-to-Task Conversion
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Tracking
- File Sharing
- Forms Management
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Newsletter Management
- Personalization
- Pulse Surveys
- Real-Time Notifications
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Secure Data Storage
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Unified Directory
- Version Control
- Video Conferencing
- Widgets
- Wiki
- Workflow Management
- eCommerce Management
Integrations
- Total integrations20
- 3CX
- Adobe Acrobat
- Asterisk
- Calendly
- Claude
- Coveo Relevance Cloud
- Google Workspace
- HubSpot Sales Hub
- Intuit Mailchimp Email Marketing
- Jira
- Jotform
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Miro
- MySQL
- Okta
- Ping Identity
- ProcessMaker
- QuickBooks Online
- ServiceNow
- Slack
- Stripe Billing
- Tableau
- Twilio
- Workday HCM
- Zapier
- Zendesk Sell
- Zendesk Suite
- Total integrations15
- 3CX
- Adobe Acrobat
- Asterisk
- Calendly
- Claude
- Coveo Relevance Cloud
- Google Workspace
- HubSpot Sales Hub
- Intuit Mailchimp Email Marketing
- Jira
- Jotform
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Miro
- MySQL
- Okta
- Ping Identity
- ProcessMaker
- QuickBooks Online
- ServiceNow
- Slack
- Stripe Billing
- Tableau
- Twilio
- Workday HCM
- Zapier
- Zendesk Sell
- Zendesk Suite
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