LumApps Pricing, Features, Reviews & Comparison of Alternatives

LumApps

Google intranet social enterprise portal for G Suite users

4.14/5 (37 reviews)

LumApps overview

What is LumApps?

LumApps is an intranet for G Suite users designed to streamline corporate communication and collaboration, and improve culture sharing and employee experience. Designed to enrich the Google Cloud experience, LumApps is a holistic intranet platform that houses all corporate content and enterprise tools in one place within G Suite. Officially endorsed by Google, Lumapps concentrates everything businesses need to work: it streamlines communication by opening social channels, applies Google's search function to company materials, and serves targeted information to each user on a central dashboard.
www.lumapps.com

Pricing

Starting from
$5/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 7 other markets, Europe, Germany, India, Japan, Latin America, Mexico, United Kingdom

Supported languages

English, French, German, Japanese, Portuguese, Spanish
LumApps screenshot: Branded intranet homepageLumApps For RetailersLumApps screenshot: Social and collaboration toolsLumApps screenshot: Like and comment on postsLumApps screenshot: Personalized news feedsLumApps for Internal Communications ManagersLumApps - The Social Intranet

LumApps reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.8
  3.8
  3.9
Nate Butala

Easy Breezy – For Admins and Users Alike!

Used daily for 1-2 years
Reviewed 2019-08-01
Review Source: Capterra

Overall, working with LumApps every day is a breeze. It is nowhere near as difficult or arcane as other platforms I have used or administered. The LumApps team is full of nice and helpful people as well.

Pros
As an administrator, I love how easy it is for end-users to use and navigate. Even if they don't take the time to navigate through the top-line navigation we have established or take the time to really learn the site, they can find things very easily with the powerful search tool. Likewise, the ability to create easy-to-use lists or newsfeed widgets also improves the user experience. The native Google drive integration is also stellar – if we have stakeholders who frequently change reference materials, it is easy for them to manage a google drive folder I share with them rather than have them come to me daily with changes. The changes they make in the google folder are automatically reflected on the LumApps page with the corresponding files widget, with no intervention necessary from me. Finally, the ability to create email newsletters within LumApps is AMAZING! I use that feature twice weekly.

Cons
The page-building interface can sometimes be very slow and very RAM-intensive, bringing page editing to a crawl.

Response from LumApps


We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

Regarding performance issues, we are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Timothy Baylay

Migrating content, updating content

Used daily for 1-2 years
Reviewed 2020-04-01
Review Source: Capterra

It allowed us to design a Visual Identity compliant site which Google Sites didn't. It has some good features and some annoying oversights / issues.

Pros
It took a bit of used to as a non-IT person when migrating from an old Google Sites instance. But the original set of widgets met our needs.

Cons
Deprecated widgets seem to suit you rather than us. Old Google Sites had a Table of Contents which allowed you to link to a specific item on a page, this doesn't exist in Lumapps. Moving widgets in Edit mode requires multiple drag and drop actions and/or reducing Browser size to perform. The Style settings are not good - can't delete old trial setting and can't update a setting you have saved. No scrolling text widget or functionality. The drop down lists in the left hand panel are set to a number of options then stop displaying so you have to type the first letter of option you want for them to show.

Response from LumApps


We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

We are currently working to implement new tools and simplifying the interface to make editing content in LumApps a smoother and easier to use experience, along with new tutorials to help guide users.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Aina Isart

LumApps, the less intuitive tool for both users & administrators

Used daily for 2+ years
Reviewed 2020-03-12
Review Source: Capterra

Pros
Perhaps that there are a lot of widgets... which at the end ends up being a handicap because some of them are not useful and can't be never used.

Cons
- Not a responsive website. It's a nightmare to design an image and post it so that you can see it ok in every device! - They told us there would be an app coming soon 2 years ago and we are still waiting. The company where I work has a lot of employees that work in production centers and don't have a computer, so in the end, we still communicate mostly via offline. - Sometimes, there are errors while creating a page that are inexplicable. That means that help from technicians is needed but they take to long to sort out the problem. - You lose a lot of time uploading content. I am also the web admin of another website and it takes me less than half of the time to publish something on that website than on lumapps. One of the main reasons is because Lumapps is not really prepared for multilanguage. - When there are a lot of people logging in at the same time the connection is really slow and sometimes the website doesn't even respond. - It is difficult to connect it with Google Analytics. In our case, we have 7 UA codes and 2 GTM codes on Lumapps and the technicians don't know where they come from... The analytics from Lumapps is also really poor...

Response from LumApps


Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges.

We are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience.

Our Customer Success team will be reaching out to you to try to resolve these issues, as well as collect more feedback or suggestions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Shane Minor

GREAT PRODUCT OVERALL BUT GET READY FOR SOME QUIRKS AND KINKS

Used daily for 6-12 months
Reviewed 2020-03-31
Review Source: Capterra

With LumApps? Great. But the implementation consulting firm you forced us into was horrible, disappointing and they are just plain bad at their jobs. If I had to go back and make the decision myself, that would be a deal-breaker. Forcing us into a $30K implementation consulting firm contract that did nothing to help was like setting money on fire. Totally useless and disappointing.

Pros
I love the design of the product. I'm a sucker for Google Material Design. I also love the permissions features. Managing content is also a breeze with the permissions workflow and the timing features on content are wonderful.

Cons
I understand that the software has to be rigid in many ways because of the permissions but designing in the software requires way too much CSS. Simple features like choosing the layout of your sub-menus, custom colors, or basic layout is clunky or non-existent. The end-user experience is great but it feels like little thought went into the administrative user experience. Overall, that is disappointing.

Response from LumApps


We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

We are currently working to implement new tutorials to help guide users and make LumApps a smoother and easier to use experience. We are also in the process of simplifying the interface for users to publish content.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Shelonda Darling

Bringing Our Company Together

Used daily for 2+ years
Reviewed 2020-03-09
Review Source: Capterra

When our team members were surveyed, their top two complaints centered around the company's inability to leave behind old silos and bring the best together. We are making strides in this area and simply seeing synergies because there is now a common place to communicate. We have most recently launched our new combined Values and Culture Statement for the company via our digital workspace on LumApps and it has given it a "home" that highlights all the current team member stories being showcased.

Pros
The ability to have one platform for communication and collaboration across an enterprise, built via acquisition, with 20,000+ team members in 30+ countries.

Cons
The ability to customize images is a bit cumbersome, but it also takes a shift in mindset in how/why your company creates imagery with relation to communication.

Response from LumApps


We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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LumApps pricing

Starting from
$5/month
Pricing options
Subscription
View Pricing Plans

Contact LumApps for pricing information.

LumApps features

API
Activity Dashboard
Collaboration Tools
Collaborative Workspace
Commenting
Permission Management
Search Functionality

Access Control (212 other apps)
Activity Tracking (135 other apps)
Automatic Notifications (181 other apps)
Chat (156 other apps)
Customizable Branding (163 other apps)
Document Management (189 other apps)
Document Storage (214 other apps)
Drag & Drop Interface (174 other apps)
File Management (137 other apps)
Projections (145 other apps)
Reporting & Statistics (132 other apps)
Third Party Integration (212 other apps)
Workflow Management (137 other apps)

Videos and tutorials

Additional information for LumApps

Key features of LumApps

  • Activity / News Feed
  • Employee Directory
  • Discussions / Forums
  • Knowledge Management
  • Collaborative Workspace
  • Communication Management
  • Contact Database
  • Content Library
  • Data Synchronization
  • Employee Database
  • Employee Portal
  • Permission Management
  • Search Functionality
  • Activity Dashboard
  • Location Tracking
  • Role-Based Permissions
  • User Activity Monitoring
  • Employee Communities
  • Collaboration Tools
View All Features

Benefits

Automatically adds and synchronizes Google users

Personalized content feed according to user profile

Manage business apps to give customized access

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