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Bitrix24 vs Slack Comparison

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Overview

Category Leaders

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management,...

Category Leaders

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

61

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

540

5

4

3

2

1

213

214

76

14

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.7

22K

5

4

3

2

1

15.7K

5.3K

845

121

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.

Pros

The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.
I like the different slack channels for various departments, tech-support, team, individual messaging, and celebrating my teams successes or helping each other out with account challenges.
Slack has been a winner for me no matter which role I am filling. Teams adopt it quickly it's easy to use, easy to set up, and has abundant opportunities for integrations.

Cons

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Cons

While they are only visible to me, I am always worried that I accidentally posted something wrong.
I disliked the inability to make a public group "private" after it's creation. Would occasionally lag and my.
I hate hate hate how often I struggle with using the video share and audio when someone calls me on slack. It almost never works for me.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features402
  • @mentions
  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Agile Methodologies
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio / Video Conferencing
  • Audio Calls
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Auto-Responders
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Biometrics
  • Blogs
  • Brainstorming
  • Budget Management
  • Business Process Control
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Communications Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Library
  • Contractor Management
  • Create Subtasks
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions / Forums
  • Distribution Management
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • Financial Management
  • For AEC Industry
  • For Cloud Phone Systems
  • For Financial Institutions
  • For IT Project Management
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Religious Organizations
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Form Builder
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Group Management
  • Group Scheduling
  • Guided Selling
  • HIPAA Compliant
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IVR / Voice Recognition
  • Idea Management
  • Import Tasks
  • In-App Training
  • Inbound Call Center
  • Innovation Management
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Internal Meetings
  • Invoice History
  • Invoice Management
  • Issue Management
  • Issue Scheduling
  • Jobs Board
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Leave Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Meeting Room Booking
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-User Collaboration
  • Multi-board
  • Negative Feedback Management
  • Notes Management
  • Office Suite
  • Offline Access
  • Offline Form
  • On-Demand Communications
  • On-Demand Recording
  • Onboarding
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Store Builder
  • Online Time Clock
  • Online Voice Transmission
  • Opportunity Management
  • Outbound Call Center
  • PBX
  • Parent Task
  • Patient Communications
  • Payment Processing
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Policy Management
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Streaming
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Private Network
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Catalog
  • Product Configurator
  • Product Roadmapping
  • Progress Tracking
  • Progressive Dialer
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Publishing Options
  • Punch card
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Relationship Tracking
  • Remote Access/Control
  • Remote Support
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Responsive
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Room Booking
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Assignments
  • Team Calendars
  • Team Chat
  • Team Management
  • Telemarketing Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • Usage Tracking/Analytics
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • Visual Workflow Management
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Win / Loss Analysis
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • Total features78
  • @mentions
  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Agile Methodologies
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio / Video Conferencing
  • Audio Calls
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Auto-Responders
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Biometrics
  • Blogs
  • Brainstorming
  • Budget Management
  • Business Process Control
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Communications Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Library
  • Contractor Management
  • Create Subtasks
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions / Forums
  • Distribution Management
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • Financial Management
  • For AEC Industry
  • For Cloud Phone Systems
  • For Financial Institutions
  • For IT Project Management
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Religious Organizations
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Form Builder
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Group Management
  • Group Scheduling
  • Guided Selling
  • HIPAA Compliant
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IVR / Voice Recognition
  • Idea Management
  • Import Tasks
  • In-App Training
  • Inbound Call Center
  • Innovation Management
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Internal Meetings
  • Invoice History
  • Invoice Management
  • Issue Management
  • Issue Scheduling
  • Jobs Board
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Leave Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Meeting Room Booking
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-User Collaboration
  • Multi-board
  • Negative Feedback Management
  • Notes Management
  • Office Suite
  • Offline Access
  • Offline Form
  • On-Demand Communications
  • On-Demand Recording
  • Onboarding
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Store Builder
  • Online Time Clock
  • Online Voice Transmission
  • Opportunity Management
  • Outbound Call Center
  • PBX
  • Parent Task
  • Patient Communications
  • Payment Processing
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Policy Management
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Streaming
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Private Network
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Catalog
  • Product Configurator
  • Product Roadmapping
  • Progress Tracking
  • Progressive Dialer
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Publishing Options
  • Punch card
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Relationship Tracking
  • Remote Access/Control
  • Remote Support
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Responsive
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Room Booking
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Assignments
  • Team Calendars
  • Team Chat
  • Team Management
  • Telemarketing Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • Usage Tracking/Analytics
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • Visual Workflow Management
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Win / Loss Analysis
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations85
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations2152
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bitrix24 logo

Bitrix24

My Go-To.

Reviewed 4 years ago

Slack is great, Bitrix24 is better.

Pros

I personally use this for collaborating with other Designers on projects, It has great conferencing features and other ways to share files and ideas. The plus is that it has a free trial and very low fees if you wish to subscribe. (And trust me, you will).

Cons

So far, I cannot complain about Bitrix24, I still use it so I would be a hypocrite. You can't beat the price and quality.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Bitrix24 logo

Bitrix24

All-In-One Business Solution

Reviewed 7 years ago

We are a SaaS business who specialize in the auto side of Credit Unions. We were looking for an all-in-one solution for Sales, Customer Management, Client Tracking, Task Management, and chat. I tried services such as Asana for task management, Uber Conference for voice and video calling, Slack for team chat, and Sandglaz for project management. All of these were replaced by Bitrix24. Although, I do like Slack better for team communication. Since Bitrix has everything else we need for business, It doesn't make sense to use a whole new program just for chat.

Pros

Everything is in one place. No switching through multiple applications throughout the day. It's easier for non-tech savvy people to get involved with. Mobile app to keep everything with you as you go.

Cons

Desktop website isn't very responsive (i.e. when you resize the window). Using the snap feature of Windows with Bitrix open on the web isn't very productive. Usually I have to keep it full screen to make it usable. It's difficult to have conversations within Bitrix24 and still do other things. Bitrix24 makes the chat screen take up the whole interface and you have to exit the chat before doing...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Free marketing tool and CRM for your business

Reviewed 4 years ago
Pros

If you have a business and want to manage your contracts, marketing automation, and email marketing for free, I suggest you use Bitrix24. It has free effective marketing tools such as CRM, tasks, invoicing, document management and more. You can download it on all your devices such as Microsoft, Mac, mobile, and windows. I like it because it’s a Cloud storage at no cost. They have excellent customer service with 24x7 live chat. So if you have a small business with a few users, go ahead and download Bitrix24.

Cons

The free usage is only for limited users and only 5g storage. If you want to have bigger storage, they have pricing depending on the users or storage. Pricing is okay and not that expensive I can say. I would suggest this application for only small businesses to access tools free. I have encountered hanging or inconsistent browsing speed but can be manageable.