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Bitrix24 vs Speakap Comparison (2026)
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Good recommendations?
Overview
Bitrix24 CRM has everything you need to acquire leads, turn them into deals, receive payments, manage inventory, e-sign documents, run marketing campaigns, increase customer engagement, grow customer retention, and track sales metrics. Try our free plan with unlimited users today!
Full access to all employees means work gets done, no emails required
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
1K
5
4
3
2
1
469
360
120
29
30
- Value for money
- Ease of use
- Features
- Customer support
65%
would recommend this app4.4
43
5
4
3
2
1
23
16
4
0
0
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this appPros
“It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach.”
Nurudeen O.
Business Outreach Analyst
“It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation.”
AR
Ansuman R.
Ecom Manager
“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Peter C.
Regional Director of Business Development
Pros
Not enoughreviews yet
Cons
“Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data.”
AR
Ansuman R.
Ecom Manager
“The interface can feel cluttered and overwhelming, especially for new users.”
SB
Sifiso B.
Project Manager
“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU
Adrian U.
CEO
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review3 days ago
- Vendor responds to reviews
- Last review7 years ago
Key features
- Total features180
- 360 Degree Feedback
- @mentions
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Messaging
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Intelligence
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contractor Management
- Conversation Intelligence
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Digital Signage
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email-to-Task Conversion
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Engagement Tracking
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Tracking
- Feedback Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Full Text Search
- Goal Management
- Group Management
- Ideation
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Live Chat
- Mass Notifications
- Meeting Management
- Member Directory
- Membership Management
- Mobile Access
- Mobile Alerts
- Moderation
- Multi-Language
- Multi-User Collaboration
- Negative Feedback Management
- Newsletter Management
- Performance Management
- Personalization
- Policy Management
- Private Network
- Progress Tracking
- Project Management
- Pulse Surveys
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduled Messaging
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Single Sign On
- Skills Tracking
- Social Recognition
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Text Editing
- Third-Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Timesheet Management
- To-Do List
- Training Management
- Transcripts/Chat History
- User Management
- User Profiles
- Vacation/Leave Tracking
- Variable Workforce
- Version Control
- Visual Analytics
- Visual Notifications
- Widgets
- Wiki
- eCommerce Management
- Total features129
- 360 Degree Feedback
- @mentions
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Messaging
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Intelligence
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contractor Management
- Conversation Intelligence
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Digital Signage
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email-to-Task Conversion
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Engagement Tracking
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Tracking
- Feedback Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Full Text Search
- Goal Management
- Group Management
- Ideation
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Live Chat
- Mass Notifications
- Meeting Management
- Member Directory
- Membership Management
- Mobile Access
- Mobile Alerts
- Moderation
- Multi-Language
- Multi-User Collaboration
- Negative Feedback Management
- Newsletter Management
- Performance Management
- Personalization
- Policy Management
- Private Network
- Progress Tracking
- Project Management
- Pulse Surveys
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduled Messaging
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Single Sign On
- Skills Tracking
- Social Recognition
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Text Editing
- Third-Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Timesheet Management
- To-Do List
- Training Management
- Transcripts/Chat History
- User Management
- User Profiles
- Vacation/Leave Tracking
- Variable Workforce
- Version Control
- Visual Analytics
- Visual Notifications
- Widgets
- Wiki
- eCommerce Management
Integrations
- Total integrations20
- 3CX
- 7shifts
- AFAS Software
- Adobe Acrobat
- Appical
- Appspace
- Asterisk
- Axonify
- BambooHR
- Betterworks
- Calendly
- Claude
- Cornerstone
- Formstack Forms
- Google Calendar
- Google Drive
- Google Workspace
- HR Cloud
- HotSchedules
- HubSpot Sales Hub
- Intuit Mailchimp Email Marketing
- Jira
- Jotform
- Microsoft Azure
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Miro
- Moovs
- MySQL
- OpenText Project and Portfolio Management
- Planday
- QuickBooks Online
- Quinyx
- SAP SuccessFactors HCM
- Salesforce Marketing Cloud
- Salesforce Platform
- Sideways 6
- Starred
- StoreForce
- Stripe Billing
- SurveyMonkey
- Twilio
- Workday HCM
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zenput
- tamigo
- Total integrations34
- 3CX
- 7shifts
- AFAS Software
- Adobe Acrobat
- Appical
- Appspace
- Asterisk
- Axonify
- BambooHR
- Betterworks
- Calendly
- Claude
- Cornerstone
- Formstack Forms
- Google Calendar
- Google Drive
- Google Workspace
- HR Cloud
- HotSchedules
- HubSpot Sales Hub
- Intuit Mailchimp Email Marketing
- Jira
- Jotform
- Microsoft Azure
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Miro
- Moovs
- MySQL
- OpenText Project and Portfolio Management
- Planday
- QuickBooks Online
- Quinyx
- SAP SuccessFactors HCM
- Salesforce Marketing Cloud
- Salesforce Platform
- Sideways 6
- Starred
- StoreForce
- Stripe Billing
- SurveyMonkey
- Twilio
- Workday HCM
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zenput
- tamigo
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