Speakap Pricing, Features, Reviews & Comparison of Alternatives

Speakap

Stay on the pulse of your organization. From anywhere.

4.44/5 (43 reviews)

Speakap overview

What is Speakap?

Speakap provides branded communication platforms that enable companies to have structured dialogue with their frontline, to support and inform their deskless workers from anywhere at any time. The company’s innovative solution, available on both mobile and desktop, connects workforces and empowers employees to provide optimal customer experiences. 

From messaging and news items to private groups and events, Speakap provides businesses the opportunity to deliver relevant and timely content to their workforces and supports both business growth and employee retention.

Founded in 2011, Speakap has partnered with more than 350 organizations around the globe across various industries - such as hospitality, retail, manufacturing, and more - and has locations in New York, London, Amsterdam, Barcelona, Cologne, and Brussels.
www.speakap.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 18 other languages, Dutch, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish
Speakap screenshotHow hotel Okura (Amsterdam) uses Speakap to connect their entire workforceSpeakap screenshotSpeakap screenshotSpeakap screenshotSpeakap screenshotSpeakap screenshot: View a timeline with continuous updatesSpeakap screenshot: Push notifications to any computer, tablet or smartphone to ensure that employees will never miss out on any important news, updates or informationSpeakap screenshot: Save company documents in a private, secure cloud with a user-friendly folder structureSpeakap screenshot: Create specific groups for projects, departments or branches, and then communicate in an open or closed environmentSpeakap screenshot: Communicate and share files one-on-one or with several people simultaneously by sending messages from a computer or smartphoneSpeakap screenshot: Speakap's extensive profile pages give users instant access to the information on who works where in the organization and what their official designation isSpeakap screenshot: Create events in Speakap including image, date, time and venue - and send to the relevant employees or groupsSpeakap screenshot: Reach all employees instantly with a single message to share important news or updatesHow did Rituals empower its employees to be brand ambassadors?

Speakap reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.1
  4.5
  4.5
Martijn Leenknegt

The best alternative for complex and expensive communication platforms

Used daily for 1-2 years
Reviewed 2018-11-20
Review Source: Capterra

Pros
The implementation is the key to success. There are alternatives, but as far as I know is Speakap is the only one who really understand the importance of a smooth implementation and onboarding. Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent. Not an anonymous software product but a partner who really knows their customers.

Cons
There are just a few reporting options, it would be nice to have more insights. Furthermore, the synchronisation between our Active Directory and Speakap is not fully automated. We started wit CSV exchange, the API possibilities are not fully developed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Jetsream

Used daily for 6-12 months
Reviewed 2019-07-03
Review Source: Capterra

Overall the application is doing well. Gets the job done well. Allows the company to be in direct contact with everyone and I think that is a great tool. I was impressed to see how many people have started to use the application already, I figured it would have taken a little bit of time for people to start using it. I hope that we start to see more and more people post things. This is a great tool for questions about literally anything pertaining to Flexjet. I am glad that we got this tool for our company.

Pros
Great way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road. I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way.

Cons
As with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however this got resolved quickly. It takes a little bit of time to figure out where all the groups are. Experience from helping people on the road that are un familiar with social media platforms, explaining where the groups are and how to use them and how they correlate to the timeline has made some of them confused. However I think that in the long run they seem to understand it. I did find it difficult to find the specific fleet that is assigned to each pilot within Jetstream. After a little help from above we found it. It takes a bit of searching to find it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brandon Russell, MPA, SPHR

Great so far...

Used daily for less than 6 months
Reviewed 2019-12-12
Review Source: GetApp

All typical intranet functions (centralized resources, documents, etc), plus communication, info sharing, and collaboration.

Pros
We are new to SpeakAp, but so far, initial design, build, & customer service has been impeccable, rollout was easy, and we had rapid attachment and use by our employees. Because the platform is familiar to social media users, implementation was easier than most systems. With white labeling, users adopt the platform as their own and they've been quick to use it for communication and centralized resources. All this from a very cost effective platform.

Cons
We're new to the product--thus far, no serious cons identified

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ger-Jaco Duijn

Speakap can give easy access to business news to all of your employees

Used daily for 2+ years
Reviewed 2018-11-17
Review Source: Capterra

We made the decision to start with Speakap because we have a lot of employees without a computer. Now we can easily reach everyone and share news knowing that all are reached.

Pros
It is very easy to use. Even for people who are not very familiar with computers.

Cons
Not many features to personalize the software (what you see is what you get)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Paul Cusworth

Speakap Usage and Implementation Review

Used daily for 6-12 months
Reviewed 2019-06-10
Review Source: Capterra

The app has been a great way to improve engagement across organisational boundaries, and provide another channel to communicate easily and quickly with remote workers. The support we have had from the team during our testing, implementation and launch has been great and always get a quick response to our questions and issues.

Pros
This software is easy to use and has good features to be able to set-up structures in line with our organisation hierarchy, and specialist groups for specific content types. The employee set-up process is easy and easy to post news items and on the timeline. There are features for private messaging which is really useful. The company specific branding has been key to the launch and ongoing engagement with the app.

Cons
It would be good to be able to see statistics and analytics in Real Time

Response from Speakap


Hi Paul, thanks for your review! We'll forward your feedback to the product team. The Statistics feature is a priority on the product roadmap, which is here if you want to check out other upcoming features (https://www.speakap.com/en/roadmap). Your review reiterates the importance of this feature, and we look forward to rolling it out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Speakap pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Speakap offers a Standard plan best for smaller companies with a single location, and Premium plan best for companies with multiple locations.

Speakap features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
SSL Security
Search Functionality
Third Party Integration

Collaboration Tools (269 other apps)
Collaborative Workspace (180 other apps)
Projections (129 other apps)
Workflow Management (115 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Speakap

Key features of Speakap

  • API access for custom integrations
  • Active directory
  • Basic user & group management
  • Branded web application
  • Chat
  • Chatbar with status
  • Custom theming
  • Dedicated account manager
  • Discussion boards
  • Document management
  • Email and desktop notifications
  • External users
  • Groups
  • Integrate third party apps
  • Multilingual
  • News
  • Organizational structure
  • Personal profiles
  • Private messaging
  • Push notifications
  • Recent files widget
  • Roles & rights
  • SSL secured
  • SSO integration
  • Search functionality
  • Secure cloud - EU protection laws
  • Social intranet
  • Spotlight widget
  • Timeline
  • White label Android/iOS application
  • Whitelabeled Android application
  • Whitelabeled iOS application
View All Features

Benefits

• Mimics your organizational structure to enable top-down and horizontal communications
• Designed for your frontline employee’s mobile phone or the computer at the home office, Speakap is uniquely developed to match your brand
• Share documents through a secure, private network enabling your team to retrieve all relevant information on the go
• Bridge communication gaps through private and team messaging — connecting employees by location, department, and more
• Full suite of industry integrations allow you to access all HR tools, scheduling, learning and sales programs within a single sign-on