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Speakap

4.4
(43)

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Stay on the pulse of your organization. From anywhere.

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Speakap Pricing, Features, Reviews and Alternatives

Speakap FAQs

Q. What type of pricing plans does Speakap offer?

Speakap has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Speakap?

Speakap has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Speakap support?

Speakap supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

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Q. Does Speakap support mobile devices?

Speakap supports the following devices:
Android, iPad, iPhone

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Q. Does Speakap offer an API?

Yes, Speakap has an API available for use.

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Q. What other apps does Speakap integrate with?

Speakap integrates with the following applications:
Axonify, Quinyx, Microsoft SharePoint, UKG Dimensions, 7shifts, AFAS Software, Microsoft Outlook, Moovs, Jira, Salesforce Marketing Cloud, Formstack Forms, Microsoft Azure, tamigo, Starred, Google Workspace, Google Drive, Microsoft Teams, Project and Portfolio Management, SAP SuccessFactors HXM Suite, StoreForce, BambooHR, HotSchedules, Betterworks, Workday HCM, Zenput, SurveyMonkey, Google Calendar, Appspace, Mailchimp, Sideways 6, Salesforce Platform, HR Cloud, Planday, Zendesk Suite

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Q. What level of support does Speakap offer?

Speakap offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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Speakap product overview

What is Speakap?

Speakap provides branded communication platforms that enable companies to have structured dialogue with their frontline, to support and inform their deskless workers from anywhere at any time. The company’s innovative solution, available on both mobile and desktop, connects workforces and empowers employees to provide optimal customer experiences. 

Key benefits of using Speakap

• Mimics your organizational structure to enable top-down and horizontal communications
• Designed for your frontline employee’s mobile phone or the computer at the home office, Speakap is uniquely developed to match your brand
• Share documents through a secure, private network enabling your team to retrieve all relevant information on the go
• Bridge communication gaps through private and team messaging — connecting employees by location, department, and more
• Full suite of industry integrations allow you to access all HR tools, scheduling, learning and sales programs within a single sign-on

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
In Person
Documentation

Speakap pricing information

Value for money

4.3

/5

43

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Speakap features

Functionality

4.1

/5

43

Total features

130

15 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
File Sharing
Document Storage

Functionality contenders

Speakap users reviews

Overall Rating

4.4

/5

43

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

23

16

4

0

0

Pros
Great to see best practices within our organisation and the speed in which we adopt and execute tools and best practices across our estate.
Like how Speakap can bolt on top and be used as a front end to all of the other applications. A great way to engage an audience outside of your normal network on their mobile phones.
Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent.
Cons
Sometimes The sofware crash of shows a empty screen. But It could be also a problem with my cellphone.
Speakap is not a documentmanagement system and the search function does not work optimally.
It's difficult to pick any faults with this software.

Overall rating contenders

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Martijn L.

Verified reviewer

Retail, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The best alternative for complex and expensive communication platforms

Reviewed 4 years ago
Pros

The implementation is the key to success. There are alternatives, but as far as I know is Speakap is the only one who really understand the importance of a smooth implementation and onboarding. Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent. Not an anonymous software product but a partner who really knows their customers.

Cons

There are just a few reporting options, it would be nice to have more insights. Furthermore, the synchronisation between our Active Directory and Speakap is not fully automated. We started wit CSV exchange, the API possibilities are not fully developed.

AC
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Andrew C.

Entertainment, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Move past email

Reviewed 4 years ago

Fast moving dynamic and fun

Pros

It is easy to use and really engages with staff members

Cons

Some team members are too active in the tool

GJ
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Ger-Jaco D.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Speakap can give easy access to business news to all of your employees

Reviewed 4 years ago

We made the decision to start with Speakap because we have a lot of employees without a computer. Now we can easily reach everyone and share news knowing that all are reached.

Pros

It is very easy to use. Even for people who are not very familiar with computers.

Cons

Not many features to personalize the software (what you see is what you get)

AR
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Anonymous Reviewer

Verified reviewer

Airlines/Aviation, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jetsream

Reviewed 3 years ago

Overall the application is doing well. Gets the job done well. Allows the company to be in direct contact with everyone and I think that is a great tool. I was impressed to see how many people have started to use the application already, I figured it would have taken a little bit of time for people to start using it. I hope that we start to see more and more people post things. This is a great tool for questions about literally anything pertaining to Flexjet. I am glad that we got this tool for our company.

Pros

Great way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road. I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way.

Cons

As with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however...

AR
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Anonymous Reviewer

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great communication app

Reviewed 3 years ago

Support have been really quick and responsive, the rolllout and implomentation has been handled very well and we are looking forward to using Speakap everyday and driving communication in our business

Pros

Speakap have been great working with us on the implementation and roll out of the system. A good tool to connect with remote workers. Accessible to all employees and partners but secure and controlled. Simple to use and quick to pick up. Groups help people talk about shared interests (training, tips, FAQ’s ect).

Cons

As mentioned in other reviews the reporting is a little lacking and some features are only available on the iPhone App (this will change). Needs a bit more depth in the features (no polls or surveys for example) but im confident these will be coming to the app soon!

Vendor response

Hi there, thanks for your review! We appreciate your feedback. Our product teams are prioritizing Android feature adoption so that you'll be able to access all features on this soon. Also, you can look forward to our new Polls feature being released in the next few months!

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