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CINNOX
Humanising connections for better business
Table of Contents
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CINNOX - 2026 Pricing, Features, Reviews & Alternatives
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CINNOX overview
What is CINNOX?
CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.
Elevate Customer Experiences:
-Customers can engage with your business on any channel they prefer at any time
-Improve first-time resolution by connecting them to the right agent for a given situation
-Reduce wait time through automation and “always on” support at every touchpoint, at scale
-Offer seamless switching between voice, video, conferencing, across telecom and digital channels to best match the type of response needed
Optimise Employee Experiences:
-Collaborate and escalate efficiently to facilitate the timely resolution of complex customer inquiries
-Analyse interaction data to improve team performance and actionable business strategies
Starting price
per month
Alternatives
with better value for money
CINNOX’s user interface
CINNOX reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
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CINNOX's features
CINNOX alternatives
CINNOX
Starting from
19
/user
Per month
Zoho Desk
Starting from
20
Per month
Wrike
Starting from
10
Per month
Freshdesk
Starting from
19
Per month
CINNOX pricing
Pricing plans
Pricing details:
The Ultimate CX Hub
No pricing info
Features included:
- Everything in Omnichannel Contact Centre
- Bring-Your-Own-Carrier (SIP in/out)
- Up to 100 destinations
- Premium Security
- Data retention
- Complete team structure, roles & permissions
- 4GB media storage/ licence, 365-day conversation & report history
User opinions about CINNOX price and value
Value for money rating:
CINNOX support options
Typical customers
Platforms supported
Support options
Training options
CINNOX FAQs
CINNOX has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of CINNOX?
CINNOX has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does CINNOX support?
CINNOX supports the following languages:
Chinese (Simplified), Chinese (Traditional), English
Q. Does CINNOX support mobile devices?
CINNOX supports the following devices:
Android, iPad, iPhone
Q. Does CINNOX offer an API?
No, CINNOX does not have an API available.
Q. What level of support does CINNOX offer?
CINNOX offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk