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livepro vs Notion Comparison (2026)

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Good recommendations?

livepro

Notion

Overview

livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

183

150

Value for money

Ease of use

Features

Customer support

95%

would recommend this app

4.7

2.8K

2.1K

601

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

Pros

“It became the "Google" for SafeStep, and instead of agents typing questions into chats where they can get easily lost, they typed into livepro, found the answers quickly, and were able to move on through the call journey. Because agents could quickly search for and find what they needed, adoption and engagement were higher than we even hoped.”

Kristin S.

Sales Operations Analyst III

“They’ve also released an AI overview search function, which means team members now get contextualised answers directly from our closed knowledge base, rather than just being pointed to an article to read through.”

Samantha D.

Group Manager, Training, Knowledge and Process

“This has already helped improve AHT. As we manage multiple KMS for various clients with differing licensing needs we’ve found their flexible pricing model”

Samantha D.

Group Manager, Training, Knowledge and Process

Pros

“I can pull data from a master task list into a sprint board, auto‑update statuses, and the whole team sees the same live view, which saves me hours of manual updates.”

Daniel C.

Product Manager

“It is a flexible and powerful workspace that allows me to organize notes, tasks, projects, documents, and databases in one place.”

Heba S.

Business Development Manager

“You can build a workspace that fits your exact workflow—it worked for all the things I need: documentation for clients, writing scripts for content, managing my time/calendar, and storage.”

Stefan V.

Licensed Psychotherapist

Cons

“Lack of training guides, maybe some more video tutorials on basic editing”

Shane E.

Team Leader Customer and Business Support

“We had some difficulty getting SSO set-up.”

Annie B.

Program Manager

“One of the few drawbacks of the Livepro software was its lack of support for custom integrations. While the software included a wide range of features and tools, the lack of the ability to integrate with third-party services, such as CRM and analytics tools, was a bit of a limitation.”

Tara c.

Researcher's

Cons

“The mobile app feels clunky whenever I need to check something quickly during testing. Plus, offline mode is pretty unreliable, which causes real issues when the office wifi gets spotty.”

Iqra S.

Front-end Developer

“Notion works great as a higher level PM tool but lacks a lot of the functionality or features that you might find in a dedicated enterprise project management solution. As content grows in this respect, it can cause some dips in performance, sometimes resulting in the usually smooth graphics lagging a bit and feels a bit jarring. As teams expand it can also become a bit more difficult managing permissions and sharing.”

Connor q.

IT Team Lead

“Without a clear structure, workspaces can become cluttered fairly quickly, especially as more team members start creating their own pages and databases.”

Samuel S.

CoFounder