GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Microsoft SharePoint vs Shelf Comparison (2026)

Add to Compare

Compare similar apps

Google Docs

4.7

Google Workspace

4.7

OneDrive

4.5

Good recommendations?

Microsoft SharePoint

Shelf

Overview

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

5.4K

2.8K

1.9K

588

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.8

106

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“Calendar and scheduling features are useful for team coordination, especially when integrated with other Microsoft tools, making it easier to manage shared events and deadlines in one place.”

Swarnima G.

Software Engineer

“As an IT Professional managing infrastructure and productivity tools for a mid-sized company, SharePoint (as part of Microsoft 365) has become our central hub for document storage, team collaboration, intranets, and business processes.”

Joe B.

IT Systems Specialist

“MS SharePoint is a good tool to help organizations improve collaboration, streamline document management, help employee engagement and track projects. Although there is a learning curve to it and a complex interface, it provides a lot of customization to your business needs. If you already have other MS products, this is worth the money.”

Victoria T.

Self-Employed

Pros

“Shelf is a great tool when it comes to our overall knowledge management needs. Since our implementation of Shelf we have seen an increase in advisor engagement and sentiment towards our knowledge management efforts.”

Brandon D.

Training and Knowledge Manager

“With announcements we can send communications, attach Gem, set due dates, and require confirmation.”

Brandon D.

Training and Knowledge Manager

“Tool functionality abilities (Answer Assist, chatbot integration, language containment within one gem, search functionality within documents, etc.).”

Annie W.

Associate Manager, Call Center Technology

Cons

“The learning curve can be pretty steep, especially when it comes to managing permissions and site structure. If it isn't set up properly from the start, the search function can get cluttered quickly, making it tricky to find specific files.”

Callum D.

Social Media Marketer

“We also have frequent issues with users who upload a new profile photo to the directory taking several days to sync and eventually show up throughout Sharepoint.”

Clyde W.

System Administrator

“There is a limited amount of page layouts which means it is not possible to make optimal use of the screen real estate and users need to scroll.”

Adam M.

Senior Technical Writer

Cons

“I don't agree with this, but many of the agents who use Shelf struggle with the search algorithm; when they use a search term to find something specific, the result they want is sometimes the 3rd or 4th result, not the 1st.”

Shannon H.

Content Specialist

“Our advisors do not like how Shelf was integrated with Zendesk.”

Brandon D.

Training and Knowledge Manager

“I also miss an function where you can assign GEMs directly to owner of the document.”

Karianne T.

Competence & Quality Manager