App comparison
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Shelf
5
91
4
13
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge & data foundation for trusted enterprise AI.
Last updated: November 2026
Shelf Alternatives & Competitors (2026)
Top 8 free alternatives
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No pricing info
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Functionality
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5/5
Catalog Management
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Collaboration Tools
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Activity Dashboard
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Activity Tracking
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API
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LiveAgent
AI help desk for email, chat and calls from $15 per agent
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Value for money
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Functionality
Agent Interface
4.8/5
Activity Dashboard
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Activity Tracking
4.6/5
Top Features
Activity Dashboard
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Activity Tracking
5/5
API
5/5
Connecteam
Enhance employee management with the only all-in-one app
0.3
Value for money
Starting price
0.1
Functionality
Accounting Integration
5/5
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Activity Tracking
4.5/5
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5/5
Activity Tracking
5/5
API
5/5
Document360
AI-powered knowledge base platform for all teams
0.3
Value for money
No pricing info
Starting price
0.1
Functionality
Activity Tracking
5/5
Catalog Management
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Access Controls/Permissions
4.5/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Zoho Desk
Cloud-based help desk for all business sizes
0.3
Value for money
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0.1
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
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Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Freshservice
A complete IT service management (ITSM) tool for business
0.4
Value for money
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0.3
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
API
4.3/5
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Activity Dashboard
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Activity Tracking
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API
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monday AI Work Platform
Project management software
0.5
Value for money
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Functionality
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Activity Dashboard
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Activity Tracking
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API
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Bitrix24
Cloud & on-premises workspace for all business sizes
0.6
Value for money
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Functionality
Agile Methodologies
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
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Activity Dashboard
5/5
Activity Tracking
5/5
API
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Zendesk Suite
AI powered customer service across all channels
0.6
Value for money
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0.2
Functionality
Account Management
5/5
Archiving & Retention
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Activity Dashboard
4.5/5
Top Features
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5/5
Activity Tracking
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API
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0.6
Value for money
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0.3
Functionality
Approval Process Control
4.5/5
Activity Tracking
4.5/5
Access Controls/Permissions
4.4/5
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Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
0.5
Value for money
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0.2
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
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Top Features
Activity Dashboard
5/5
Activity Tracking
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API
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Value for money
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Functionality
Annotations
4.8/5
Brainstorming
4.6/5
Activity Dashboard
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Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
0.6
Value for money
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0.2
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Value for money
No pricing info
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0.2
Functionality
Activity Tracking
5/5
API
5/5
Alerts/Notifications
4.8/5
Top Features
Activity Dashboard
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Activity Tracking
5/5
API
5/5
0.4
Value for money
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0.1
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Archiving & Retention
4.8/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
0.5
Value for money
No pricing info
Starting price
0.2
Functionality
Activity Tracking
5/5
Archiving & Retention
4.7/5
Audit Trail
4.7/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
0.5
Value for money
No pricing info
Starting price
0.4
Functionality
Activity Dashboard
5/5
Asset Library
4.7/5
Access Controls/Permissions
4.5/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
0.3
Value for money
No pricing info
Starting price
0.4
Functionality
Action Management
5/5
Alerts/Notifications
5/5
Access Controls/Permissions
4.3/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
0.3
Value for money
Starting price
0.3
Functionality
360 Degree Feedback
N/A
A/B Testing
N/A
Access Certification
N/A
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
0.2
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
5/5
API
5/5
Archiving & Retention
5/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
