getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Supportmate Logo

Care management software

Table of Contents

Supportmate - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Supportmate overview

What is Supportmate?

Supportmate is an easy-to-use scheduling system that helps businesses manage timesheets, invoicing, and compliance. Key features include client management, shift scheduling, rostering, incident management, transportation claims, and reporting.

Starting price

7.5per user /
per month

Alternatives

with better value for money

Supportmate’s user interface

Ease of use rating:

Supportmate reviews

Overall rating

4.4

/5

5

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.80/10
Rating distribution

5

4

3

2

1

4

0

0

1

0

Supportmate's key features

Most critical features, based on insights from Supportmate users:

Self service portal
Timesheet management
Calendar management
Mobile access
Payroll management
Schedule distribution
Shift swapping
Reporting/Analytics
Messaging

All Supportmate features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Attendance management
Automated scheduling
Availability management
Calendar management
Client management
Clock in/out
Compliance management
Customizable reports
Data import/export
Drag & drop
Employee database
Employee management
Employee portal
Employee scheduling
Forecasting
GPS
Messaging
Mobile access
Mobile alerts
Online time clock
Overtime calculation
Payroll management
Progress notes
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Reporting/Analytics
Reporting & statistics
Schedule distribution
Scheduling
Self service portal
Shift management
Shift scheduling
Shift swapping
Sick leave tracking
Task scheduling
Third-Party integrations
Time Clock
Time off requests
Timesheet management
Vacation/Leave tracking

Supportmate alternatives

Supportmate logo

Starting from

7.5

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Calendly logo

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Supportmate pricing

Value for money rating:

Starting from

7.5

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Supportmate price and value

Value for money rating:

Supportmate integrations (2)

Integrations rated by users

We looked at 5 user reviews to identify which products are mentioned as Supportmate integrations and how users feel about them.

Integration rating: 5.0 (1)

A few alternate bugs from this one but we got there

JL

Jon L.

HR Manager

Xero logo
Xero

Integration rating: 5.0 (1)

export to Xero for accouting purpose.

YN

Yu N.

Director

Supportmate support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
24/7 (Live rep)
Chat
FAQs/Forum
Email/Help Desk

Training options

Live Online
Webinars
Documentation
Videos

Supportmate FAQs

Q. Who are the typical users of Supportmate?

Supportmate has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. Does Supportmate support mobile devices?

Supportmate supports the following devices:
Android, iPhone, iPad


Q. What level of support does Supportmate offer?

Supportmate offers the following support options:
Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk

Related categories