TinyTake Screen capture & video recording software ( 4.75/ 5 4 reviews) 1,006 Alternatives to TinyTake
Explore a recommended list of TinyTake alternatives for your business in 2019. Compare alternatives to TinyTake side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Multi-channel Customer Communication Platform
A cloud-based business phone service
What users mention about FluentStream See all reviews We have had some issues due to bandwidth but nothing to do with FluentStream. They have been supportive and outstanding on every front. Support has been superb for us - quick responses and semi-custom solutions, software offers many setup options, USA competent support. This is easy, the service is responsive... the price is right, the reliability is exceptional.
Help desk and live chat solution for customer service
Live Chat Software and Virtual agent for SMBs
Collaborative remote access solution
AI-powered customer engagement platform
Web based customer support
Ticketing software for effortless customer support
AI-based customer service management solution
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
What users mention about Vision Helpdesk See all reviews Best part is Vision Staff and Admin access url is same - they have nice Staff Access Control system. Best part of Satellite Helpdesk is we can have different signatures for each department also the from email is different for each department. We highly recommend Vision Help Desk Software.
Cloud Based Help Desk Software That Actually Helps
What users mention about Cayzu See all reviews What I found was a great team with a great product that I would recommend to all of my colleagues. Cayzu it is not only perfect helpdesk solution, but it is very creative and flexible approach to product architecture. New kid on the block so won't have all the features that the bigger apps will have (but will soon). What users mention about Salesforce Essentials See all reviews The ease-of-use is there, but the support is horrific and the speed/repsonsiveness of the site is extremely bad. Very helpful and friendly software, the interaction between customer and the company is great. I really love the ease of setting up Desk.com and my Agents love the user interface.
Web-based help desk designed for better customer experience
What users mention about Help Scout See all reviews Help Scout is absolutely fantastic, because it's very elegant in it's simplicity - but tremendously powerful in it's capability. There are some minor things that I'd be happy if help scout improve upon, but otherwise I'm very happy with them. It is a great resource to help you stay organized and allows you to not have to give your personal email/information to clients.
Smartsupp is Free Live Chat with visitor recording
What users mention about Smartsupp Live Chat See all reviews Customer care service is great. I strongly recommend to try and see for yourself benefits on app. There is another problem, with alerts and alarm voices. They does not work on my cellphone at all. Its super easy to implement on the website, and use it. I really appreciate that i can use this software in free version.
Cloud-based customer service solution for firms of all sizes
Accelerate Digital Adoption
What users mention about Whatfix See all reviews I mostly appreciate the proactive outreach they provide and the passion they have to make sure their clients see success from their product. We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing. Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.
Customer interaction & support platform with CRM integration
What users mention about UJET See all reviews I reach out to customers along with business to resolve any issue possible and i am 98% successful doing so. I consider myself a critic. However, there is very little to critique with UJET. I like the ability to change and view live aux codes. I also found the ability to run summary reports very useful when verifying hours.
Audio-Visual Guidance to your Website
Call center CRM-integrated software
Premium Customer Service Software for Live Chat & Help Desk
What users mention about LiveChat See all reviews Really great functionality, a good dashboard, and for a website administrator not versed in coding, this app is perfect. Not all sites if you accidentally close the window will automatically keep your chat open so you have to start all over which is a pain. Love it when I visit a site that has LiveChat. Love that it is free for the end user.
B2B Customer Support Software
What users mention about TeamSupport See all reviews What we have been most impressed with is the willingness of the company to help with implementation and customization. Their team is always knowledgeable, helpful, and courteous and their product is amazing. Team Support has definitely been a breath of fresh air. Definitely one of the best of it's kind I have seen. Some issues pop up here and there, but they listen when you report it, and work to improve.
Mobile optimized cloud call center with multichannel routing
What users mention about PureCloud See all reviews For the past 6 months we have suffered ongoing service outages, large scale loss of call center report data, HIPAA violations. PureCloud is a great product, very agile and innovative and love the "almost" cloud based architecture. It's easy to use and is so feature rich out of the box it. The organisation loves the collaboration tools.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
Industry's first context-aware Helpdesk Software
What users mention about Zoho Desk See all reviews The dashboard is of a great help for management. It creates a competitive spirit between the agents. It has a great and clean interface with many options that helps to reduce processing request times. My favorite free feature is the Customizable Help Center and Team Feed. The free version is Straightforward and easy use.
Online Customer Support Software & Helpdesk Solution
What users mention about Freshdesk See all reviews We're happy to use Freshdesk and hoping the small issues it has will be fixed once and for all. Thank you for the great service Freshdesk. I can sincerely recommend Freshdesk. It's a superb, easy to use & feature rich service for our software support needs. Customer support on their side was excellent - responsive and very helpful. Cost is very reasonable.
Cloud Contact Center Software
What users mention about NICE inContact See all reviews I love the ease of supervisor functions such as coaching and monitoring, it's super easy to switch between calls, and makes multitasking amazing. They are, by far, the worst company I've ever had the horrible experience of dealing with. How smart and futuristic it is, I like the algorithm it uses and how it is like a smart phone but for scheduling.
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews The only bad point that I can mention about Service Desk is its price. A lot of clients I worked with complained about it. So easy customized and really helpful for improvement working process. Very recommended to using this. Confusing settings requirements for some user modifications needs (esp. where mapping/editing workflow schemes are concerned).
Free online appointment booking software
What users mention about Bookafy See all reviews It is simple, and the customer services is so great whenever you have questions. Thank you Bookafy for making such an easy system to use. About 6 months ago, we became frustrated with the other solutions we were using and their support was terrible... they literally did not have a phone number to reach a real person in any circumstance. I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews The installation was very simple and it was quite user friendly. We fell in love with it after just a few uses. I love using the multi channels provided with a monthly pricing which is affordable for any company.
Customer service & support software
What users mention about Salesforce Service Cloud See all reviews Salesforce is the best platform out there to help you resolve your business problems. It is the best CRM that you can access anywhere; anytime. This service helps provide quality care for a program that has tremendously changed our organization for the better. The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews The interface is nice and easy to use, multiple people can use it at once. You can automate campaigns and triggers, which is useful. I have integration of Gmail & Mailgun for outbound emails. And recently by mistake, I have found that AgileCRM steals emails from billing. Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. The best part of the software that I liked personally is, the way it helps us in creating the landing pages effortlessly and efficiently. Customer service was amazing and the platform was suprisingly so easy to use.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
The next generation of professional services automation.
What users mention about HarmonyPSA See all reviews We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact. Great system for complex billings, dealing with finance functionality and report building. We looked at several products including best of breed in several spaces however integration was going to prove challenging.
Email management software and shared inbox for teams
What users mention about Front See all reviews There are so many missed functionalities to Front it made my job incredibly inefficient. I found myself spending more time doing my job which consists of heavy emailing because of Front problems. Very powerful, amazing to connect all shared communication channels (email & Intercom) and see the work getting done. Easy to set up, canned answers are very handy, you can set users as “available” or “not available”, support is great, plugins are powerful.
Intelligent low-code and process management platform
What users mention about bpm'online studio See all reviews You have to be aware of the changes that you make from the beginning or it would be difficult to go back.
The Lean management platform
What users mention about Pipefy See all reviews I couldn't imagine there would exist such an amazing tool. It fits almost perfectly to any process. The easy way to create your own processes, friendly interface and connections. Support is a great differential too. I love that it is so easy to use and to personalize, creating a unique and useful tool.
Custom-built business management software.
What users mention about Logicbox See all reviews The vast amount of features is very impressive. Product is good but response is slow may be they might have busy in other technical work. In general, the software works fine, I can change the configurations by myself in a very short period of time.
Cloud call center for customer support & sales
Manage customer support and sales leads right from Gmail
What users mention about Hiver See all reviews Highly inept and unprofessional team. Also worst nightmare for a growing startup. Sales and Support has been very accommodating, friendly, and helpful. Support is readily available. Unfortunately, several days after installing the tool, we began to suspect that our clients were not receiving our emails consistently. What users mention about InvGate Service Desk See all reviews Product is easy to understand and looks great – mobile view is best in class.
Powerful help desk & service management software
Powerful Service Desk and Simple to Use, Modular ITSM Tool
What users mention about SysAid See all reviews Old fashion, no new functionality, poor windows integration, practically no upgrades in last 3 years, bad user experience, and more. Customer service is HORRID. To the point of complaints have to go to CEO of SysAid and had to have HER get on the phone with us. Very happy with all the members involved, from install to support. Satisfied with the product.
Boost marketing, sales and service performance!
What users mention about bpm'online CRM See all reviews If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well. You have to be aware of the changes that you make from the beginning or it would be difficult to go back. By the way, it is so easy to create a campaign now with the intuitive campaign designer and then monitor its efficiency.
Phone system for support and sales teams
What users mention about Aircall See all reviews The app is basic and good for what you want it to do. It is very easy to use and effective. It took me and our team some time to get used to the user-interface, trying to figure out where everything is really was a pain. Also, this is made even worse when using Aircall on a mobile device. We had a great experience with the mac os app. The customer service is great, they answer to the phone quicly and help us when needed.
The world's leading cloud-based contact center software.
What users mention about Talkdesk See all reviews The ability to have access to recorded calls has saved me on several occasions. Having the ability to log in remotely is very nice as well. It is so easy to use and I couldn't recommend it more. Great for dealing with clients over and collecting important information. Good integration with Zendesk. Custom reporting options are really amazing and can give great insights into the business.
Calling App for Customer Service Teams & Sales
What users mention about CrazyCall See all reviews It’s nice to have the dashboard on CrazyCall to visually see your progress when making calls through a list. It was very easy to set up and that's always a good start. Crazy call is the trustyworthy software. Interface and reports are more than sufficient.
Customer Communication tool for Support, Marketing & Sales
What users mention about HelpCrunch See all reviews Very inexpensive compared to Intercom, the product quality is great, it's simple and clean. We have increased the speed of our customer support team, happy customers and happy support agents. We are a small startup, but quite ambitious, so we wanted to find the solution that would support our growth without limiting the functionality.
QuickBooks inventory management software for SMBs
What users mention about Acctivate See all reviews I love that it easily integrates with QuickBooks Enterprise. While the system itself can be frustrating and is not as user-friendly or dummy-proof as QuickBooks, the customer service is fantastic.
Live chat software for SMBs and Enterprises
What users mention about Zendesk Chat See all reviews Their auto-idle kicked in if their window was idle, even if the user was still using the computer, which makes it frustrating and pointless. Users can track their progress by pulling weekly metrics which is really helpful to track you progress. Simple to use, lower price and meets the promises. The chat interface could be better, but it open in any browser and device, and it's the best.
IT Service Desk & Asset Management Software
What users mention about SolarWinds Service Desk See all reviews We were also impressed with the flexibility of the licensing and the willingness to help package exactly what we needed for our solution. Their support is amazing and they are friendly, helpful. The product is innovative and new features. We've only had Samanage for a few short months, but we love the ease of use already. I especially love how it ties in to our Zendesk app.
Remote Support Software That Always Works
What users mention about FixMe.IT See all reviews The loss of connectivity during sessions, once a loss occurs, seems to recur often. These losses effect me sometimes often. Having the capability to use unattended access has been terrific. I also like the easy to use user interface for my customers. It is the best benefit for the customer they do not have to bring their PC into the shop and it helps us make money any time of the day.
Build your bot now, no coding required.
Cloud-based CRM & Sales Automation
What users mention about Salesforce Sales Cloud See all reviews Good good good I thought it was excellent this cloud, above all, the easy access, you simply register and ready very safe and reliable. Has some great features that could be really useful. Great integration with other platforms and services. Overall I think Salesforce is a great investment and helps our business to be efficient and successful.
Unified management tool for customer service conversations
Social media management for customer service & engagement
Customer Communication Platform to increase your CSAT
Internal & external knowledge base and forum management platform
Video Chat, Cobrowsing, Screen sharing, Certified signature
Cloud-based customer engagement application
Meet your customers’ and company's information needs
Customer communication management
Customer support software
Enterprise grade product training and user onboarding
What users mention about Iridize See all reviews Iridize is fun to use, and I am challenged to maximize my use of the Iridize options. Iridize Support is the best. The Perfect Solution For Customer Success Scalability. Iridize has helped Network for Good scale with the growth of our Social Fundraising client base.
All-in-one service desk software
Social Media monitoring and analytics
Next Generation Customer Interaction Platform
Omnichannel Customer support & Help Desk software-FREE PLAN
What users mention about NABD System See all reviews Thanks very much for this excellent, speedy and professional service. NABD is a really effective product that is easy to manage and implement. It provides many powerful features that are benefiting our company. Pros: Customer support is very prompt. The good thing also is the ability to adapt our customization requirements in few days.
Customer Support Software for Live Chat, Email and Twitter
Decision tree driven Interactive guides for customer service
What users mention about Yonyx See all reviews Its easy to use and very helpful, anyone can use it. Would recommend to everyone looking for a great program that is clear, simple and effective. I have no negative reviews (yet). Sometimes it has a little lag, but with all technology comes some occasional difficulties. I LOVE Yonyx and highly recommend it to anyone looking for a fast and easy system to increase their productivity.
Multi-channel customer relations management platform
Customer support help desk software
Inbound, outbound & blended cloud contact center
Customer Service and Support Management Software
What users mention about Tracker See all reviews We are pleased with the performance and reliability. We recommend Phaseware for all customer service management needs. Reporting is great and comprehensive. The ease of use using the web portal made even the computer illiterate feel comfortable. The price was affordable and competitive with the many other business solutions.
Cloud customer service software to create happy customers
What users mention about eCustomerService See all reviews HIPAA compliance for 40 sites at a great value. Better & less expensive than ZenDesk. Giva has very frequent cloud releases so we keep getting new functions; wonderful value for our money. We are very happy with Giva. I have people on my team that never used a customer service system and they learned Giva very quickly.
User research platform for teams and product people
Connected field service mobility
Partner (PRM), Customer and Employee Communities
Customizable IT support solution
Cloud-native Contact Center Platform
What users mention about Sharpen See all reviews I love the ease of inner office connections and the reminders Fathom provides. I have been using this for over a year and love it. Frequently the software's integration with our case management platform fails and information is lost or not transferred correctly. One of my favorite features is that voicemails are accessible by email which makes it easy to share with other departments when needed.
Interactive customer support & feedback community
Social Customer Service Software
Premium live chat software
The only purpose built e‑commerce help desk
What users mention about xSellco Helpdesk See all reviews Search is BAD, you cannot properly search on this platform. We have bad experience with xsellco. When we first started using the platform we thought it was great value and did a good job, although there were a few naff bits. Fusion - I love how easy it is to complete emails, how it groups all the history together and fills out all of the customer's information.
Digital customer service platform and ticketing system
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
The leading mobile CRM for field sales management
What users mention about ForceManager See all reviews Ve just started using ForceManager as a freelance and it's amazing how many possibilities offers to its users. The technical service is absolute 10 very fast and very professional, they have clarified my doubts in a matter of minutes.
Video's Most Interactive Platform
What users mention about VidGrid See all reviews The new interactive features are in the beta stage. I have input many questions and there are weird formatting errors once the questions are finalized. M afraid new customers may not be so patient. And it depends on how quickly they get this problem fixed whether we will continue a third year. Also, I hate that you can't edit question sets. You pretty much have to start over if you make any errors or want to change questions in the future.
Phone platform for G Suite and Slack
Automatic callbacks for website visitors within 25 seconds
Help desk software for SMBs
What users mention about AzureDesk See all reviews We are solving our customer problems using azuredesk.co customer support software. My main problem was with my customer, it was impossible to keep track of their query, doubts & errors. We are able to track, monitor and where necessary escalate outstanding tasks and prioritise incidents based on priority levels. They were able to take a listing of customers and import them for us for ease of data entry which helped a great deal.
Secure texting solution for business websites
Customer support and business process management
Cloud-based CRM software for contact center agents
Integrated Call Center, Help Desk, and CRM software system
Leading Community Platform for Customer Success & Support
Cloud-based contact center solution
Product return management & customer service for SMBs
Omni-channel customer service platform
Gladly is a Cloud-based customer service platform