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Whatspot Logo
Whatspot

Simple booking system for spaces & resources in companies.

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Whatspot Reviews

Overall rating

4.8

/5

32

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.53/10

Reviews by rating

Pros and cons

The cost is especially reasonable and less while compared with others. Fantastic client care accessible to help us and furthermore they do give proactive tips to have a superior encounter.
Appsolutely best thing is support. I have never had such a good experience - and above all in the time i needed support i was only trial user.
A really effective tool that helps companies increase the efficient use of their shared resources.
There is no smartphone app for this software for now, but they told me they are planning about this.
The functionnality of import for the first integration is missing, now, we are obliged to invite manually 400 people.
Time slots are not flexible and this affects on the system administrator and the system users.
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32 reviews

Recommended

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Serge T.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Organize your booking schedule

Reviewed 2 years ago
Pros

Whatspot is very easy to use, and it helped us tremendously with conference room bookings. Before Whatspot, we faced situations when the meeting room was occupied by someone else, so you had to guess if someone was actually there. We don't have that issue anymore!

Cons

Software gets the job done, so no issues!

MK
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Michiel K.

Online Media, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use, nice design

Reviewed 8 months ago

We're happy to have moved to Whatspot, it makes it easier for our coworkers to book desks and meeting rooms and see availability.

Pros

We've moved our coworking space to Whatspot and it works like a charm. It's really easy to use. Communication and support of the Whatspot team is great. The option to get QR-codes for the spots is also a really nice feature.

Cons

There are some minor bugs when using it in mobile. But probably it will be solved soon. Also it would be nice for our coworking to be able to book a spot for the whole day (the available hours of the spot) by clicking a box instead of manually choose begin and endtime.

Vendor response

Thank you Michiel, We appreciate you taking the time to share your experience with us. We will work hard to make the app even better. Thanks again, Whatspot support team

EM
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Emily M.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great, simple product at a fantastic price!

Reviewed a month ago

Excellent product at a great price, simple to use

Pros

User friendly features and not over complicated. Aesthetically simple.

Cons

Addition of a 'mileage' input section to input kms travelled

Vendor response

Dear Emily, Thank you for taking the time to share your thoughts on Whatspot. We appreciate your detailed feedback and are thrilled to know that you find our product user-friendly, aesthetically pleasing, and affordable. It's great to hear that Whatspot was able to address the issue you faced with your overwritten Excel spreadsheet. Regarding your suggestion about adding a 'mileage' input section for...

BA
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Bushra A.

Education Management, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Whatspot is a good system

Reviewed a year ago
Pros

The system is User friendly, it is not sophisticated.

Cons

Time slots are not flexible and this affects on the system administrator and the system users.

Vendor response

Dear Bushra, thank you for your feedback. It is very precious to us. We take it seriously. Please if you could specify how it affects the users and administrators you can do it here https://bit.ly/3jfWlxg. We will be happy to implement the improvements. Marek

AR
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Verified reviewer

Retail, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great application to manage meeting rooms booking

Reviewed 16 days ago
Pros

Ease of use, simplicity, clean design, and price

Cons

Nothing missing. We were using the service very frequently without any issues.

VM
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Vojtech M.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The fastest way how to deal with meeting rooms booking

Reviewed 2 years ago

We decreased the chaos in taking meeting rooms. There is less "surprise" and more certainity when attending planned meetings.

Pros

The best part is the QR code for instant booking. We use it a lot to cut down to time to find out the free times and make a reservation of the meeting room. Ease of use and ease of onboarding was also the critical point for our team, cause not everyone is willing to spend a lot of time with learning a new app. Everyone jumped in really quickly. The localization was also critical, we love that app actually speaks multiple languages including czech.

Cons

We are looking forward to a personal calendar integration

TW
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Trent W.

Gambling & Casinos, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very User Friendly and Cost Effective

Reviewed 7 months ago
Pros

We looked for many room booking systems which were extremely overpriced! Luckily we found Whatspot who saved the day for us!

Cons

The system is very basic but I anticipate that it will improve over time

MM
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Marcela M.

E-Learning, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent online booking and control software

Reviewed 10 months ago

We have an open office design and created several shared spaces to attend video calls, after the covid-19 pandemic. It was necessary to have software to order and control those spaces, to give confidence to our collaborators.

Pros

Thanks to Whatspot now we have complete control of our shared spaces. It's straightforward to configure and use. Its user control allows you to set permissions to verify and confirm reservations or if you have public users, they can make it by themselves using QR codes or an URL.

Cons

There are sometimes when certain actions take longer than we expected. It seems like the server wasn't big enough to process actions.

SO
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Siobhan O.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great, simple software for desk booking

Reviewed a year ago

Brilliant

Pros

So easy to use and set up. Very simple compared to other products on the market. Good value for money

Cons

It would be good to be able to set it for just all day booking, rather than time slots.

Vendor response

Thank you for your precious feedback. We appreciate your idea of "all-day booking". We'll consider including it in our roadmap. Marek

SG
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Samantha G.

Health, Wellness and Fitness, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and Easy

Reviewed a year ago

Works for what we need it for

Pros

Easy to use and navigate. Very Straight forward and customer service is exceptional!

Cons

Does not have an app so need to use internet

Vendor response

Hello Sam, We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us! Please continue to share your feedback with us as we listen and share all feedback with our team. Thanks again, Whatspot support team

Rv
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Roel v.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great modern looking app with minimal features

Reviewed 2 years ago

Great experience. Costs are low compared to competitors, it looks like a 2021 modern design and the software is very easy to use. Plus: they're releasing monthly updates to the software which include new features and bug fixes.

Pros

The looks and ease of use. My clients don't need instructions to use the software, it's ready to use immmediately.

Cons

Very little actually. It still has got a few translation issues, but the developer told me personally these will be fixed soon. My features requests are taken seriously as well, which is great.

CM
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Clément M.

Animation, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good software

Reviewed a year ago

Very goof experience !

Pros

Easy to use, easy to deploy and not that expensive

Cons

I think an integration with google calendar or outlook could be great. The functionnality of import for the first integration is missing, now, we are obliged to invite manually 400 people.

Vendor response

Clément, thank you for your review and your feedback. I can promise specific things. At the moment we are working on better user management. We want to implement searching there plus we will integrate bulk user email inserting. We are also working on Google Calendar integration. Marek

AS
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Andrew S.

Hospital & Health Care, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Whatspot Review

Reviewed 2 years ago

Particularly simple to use. The cost is especially reasonable and less while compared with others. Fantastic client care accessible to help us and furthermore they do give proactive tips to have a superior encounter.

Pros

Everybody is energized that now they can without much of a stretch book meeting rooms and this interaction is coordinated. Expenses are low comparing with competitors, it appears as though a 2021 present day plan and the product is extremely simple to use. Totally the best thing is the backup support from the team, and I have never had a decent encounter elsewhere. They give month to month updates to the product which incorporate new highlights and bug fixes

Cons

Has a couple of translation issues. Nothing more to say here, as the support group is consistently accessible.

Vendor response

Dear Andrew, thank you for your kind words. We'll do our best to keep you satisfied also in the future. You can specify the language issues on support@whatspot.app and we will be happy to fix them. Marek Lustyk

RO
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Richard O.

Research, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best Reservation and Booking software

Reviewed a year ago

Whatspot is simply incredible software for reservation/booking

Pros

A very friendly and easy to use software for reservation and booking

Cons

There is no single con about this software

Vendor response

Thank you for the review. We appreciate it a lot. Whatspot team.

PW
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Patrick W.

Hospital & Health Care, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great easy to use Tool!

Reviewed a year ago
Pros

Ease of use, very clear structured in use. Nicely adjustable with logos and pictures.

Cons

Configuration could be a bit more logic and it should be possible to more diverse options in terms of access rights and ownership of spots and categories (e.g. missing the possibility to receive approval requests to different accounts for the same spot or calendar).

Vendor response

Hello Patrick, We appreciate you taking the time to share your experience with us. Concerning spot ownership, we would like to improve this logic in the future. Thanks again, Whatspot support team

ZA
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Zeeshan A.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Whatspot is the best.

Reviewed 2 years ago

Their free-tier is so good that sometimes I feel bad for not paying to them for the value they are adding to us.

Pros

They have all is required to use room booking system. Easy to set up. Easy to use. No training at all is required for anybody.

Cons

We have it all that is needed. Maybe, integrating directly into users' calendars is what could add a lot more value.

Vendor response

Hello Zeeshan, thank you for your kind words. We appreciate your feedback. We want to improve Whatspot and the integration is now something we want to focus on especially the ones related to personal calendars. Marek

RO
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Richard O.

Research, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy and low cost Reservation App

Reviewed 2 years ago

It is a very good Reservation and scheduling App

Pros

Easy to set up, Easy to manage, cost-effective and efficient App

Cons

Not having an inventory feature that can be used for Laboratory Inventory Management system as well as Administration and Calculation features

Vendor response

Richard, thank you for your review. I would be happy to hear more about your ideas concerning to Laboratory Inventory Management system as well as Administration and Calculation features. I believe we would be able to implement some of that. Have a great day, Marek

FR
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Francesco R.

Mental Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy way to book studies for therapist group

Reviewed 2 years ago
Pros

ease of use and the possibility for everyone to access anywhere and book a room

Cons

there is no possibility of being able to schedule meetings that are repeated weekly

Vendor response

Dear Francesco, thank you for your review. Concerning the repeated event. We have just done the update and it is possible to start doing recurring events. You will find this feature in the last step of the reservation process. BTW: there are also new two languages added to the app. It is French and I guess you will like even more the other one and that is Italian. Enjoy using Whatspot. Marek

KD
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Kerry D.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything we wanted.

Reviewed 3 months ago

Whatspot has been great to work with. When we had an issue, they were quick to resolve it and even rolled out a new update based on our feedback within just a few days.

Pros

We were looking for a software with some specific criteria, including that it was public-facing so users didn't have to create an account to book a reservation, but we still had the ability to approve or deny listings.

Cons

I do wish we had the ability to embed it on a website, and to set specific hours for specific spots.

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Russ U.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome tool that was implemented in a day

Reviewed 2 years ago

Sales&Customer Success team had an issue with meeting room bookings. I looked into a few systems and I needed something extremely simple to give it a try. I've invited 10 people and all of them liked Whatspot. Everyone is excited that now they can easily book meeting rooms and this process is organized.

Pros

Ease of use, modern interface, no training, cost

Cons

Nothing comes to my mind. Support guys are great as well, so everything's very good

BM
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Bronwyn M.

Education Management, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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In house room management

Reviewed 3 months ago

We have one room used for meetings, lessons and departmental functions and it is to everybody's advantage to be able to see the availability basically at the click of the mouse. We are able to book the room for single and recurring meetings and update or delete meetings as required.

Pros

The product is a pleasure to use - no frills, fuss or complications. We were able to download and set up our room booking in minutes. Whatspot's free version is ideal for managing a single room in the department that is used by different groups. We looked at many free room management products and none gave us the what Whatspot has. I highly recommend the product.

Cons

Our needs are simple and there is nothing about the product that we would want to change

SS
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Sandra S.

Financial Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform

Reviewed 2 years ago

Very good

Pros

It is easy to use and very intuitive use

Cons

As a new platform there are some missing features, but the customer support is quick and open to welcome any suggestions for change. They even call me to give me tips on how to better use the platform

Vendor response

Hello Sandra, thank you for your review. We have added new features like recurring event. Plus we are going to update daily calendar view that will soon be enriched with pictures. Marek

tg
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tomas g.

Education Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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observación

Reviewed 5 months ago

me está ayudando mucho a que los profesores soliciten solamente una vez la sala y exista evidencia de eso. a su vez sería genial que cuando se exporte en el excel sea más detallado

Pros

que varias personas puedan interactuar en las solicitudes

Cons

el no poder ajustar a minutos exactos las reservas.

Showing original review in Spanish. See translation

AR
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Verified reviewer

Biotechnology, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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whatspot

Reviewed 4 months ago

Overall we are really happy with the software.

Pros

Free version of the application is quite effective for a small group. I really liked the product in comparison to expensive alternatives.

Cons

There is no smartphone app for this software for now, but they told me they are planning about this.

JI
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Juana I.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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-

Reviewed 2 years ago

I'm satisfied overall, my team and I use it daily and it helped us a lot to keep everything more organized.

Pros

User-friendly, inexpensive, straightforward, a high level of customer service

Cons

Not all countries are taken into consideration, in terms of payment (location), weekday and weekends, language in month view.

Vendor response

Hello Juana, thank you for your review. Now all the countries are taken into consideration. Marek