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Zello
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Team communication platform for field agents and dispatchers
Table of Contents
Zello - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Zello overview
What is Zello?
Zello is an integrated transportation dispatch solution that helps businesses in hospitality, manufacturing, construction, and other industries streamline communication between field agents and dispatchers. It enables administrators to track the live location of drivers and send messages to recipients via multiple channels.
Zello allows professionals to assign/remove users from communication channels, as well as configure role-based access to team members through a web management console. Field executives can utilize the emergency button to send live location and voice recordings to suitable channels during natural disasters, injuries, or accidents. With its mobile applications, users can receive automated alerts for new messages and change their work status to available, busy, solo, or offline.
Zello enables enterprises to store received messages in a centralized database, filter the message vault based on media type, date, or channel, and export audio files in various formats. Users can access the dispatch hub to view pending driver requests and automatically assign messages to available dispatchers.
Starting price
per month
Alternatives
with better value for money
Zello’s user interface
Zello pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.6
Reviews sentiment
What do users say about Zello?
Users report Zello provides efficient, real-time communication for teams, making it easy to connect instantly with colleagues and groups. They find the app versatile, clear, and reliable for both voice and text messaging, and say it improves workplace collaboration and speed. Some mention occasional delays but generally feel communication is seamless.
Reviewers appreciate Zello’s simple interface and ease of use, noting it is quick to deploy and train new users. They say the features are useful for managing teams and logistics, though some wish for more advanced mapping and job status tools to further streamline operations.
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Who uses Zello?
Based on 66 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zello's key features
Most critical features, based on insights from Zello users:
All Zello features
Features rating:
Zello alternatives
Zello
Starting from
8
/user
Per month
Zoom Workplace
Starting from
14.99
Per month
Hub
Starting from
6.67
Per month
Staffbase
Starting from
0.01
Per month
Zello pricing
Pricing plans
Pricing details:
For Enterprise
No pricing info
Features included:
- Cloud & on-Premise Options
- Customized Billing Terms
- Customized Deployment Configuration
- Dedicated Customer Support
- Foreign Currency Billing
- HIPAA Compliance
- Multi-Account Deployments
- Privacy and Confidentiality
- Service Level Agreements
User opinions about Zello price and value
Value for money rating:
To see what individual users think of Zello's price and value, check out the review snippets below.
Adam D.
Captain Safety Officer
Patrick R.
Captain
Zello support options
Typical customers
Platforms supported
Support options
Training options
Zello FAQs
Zello has the following pricing plans:
Starting from: $8.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Zello?
Zello has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Zello support?
Zello supports the following languages:
Arabic, Chinese (Simplified), Czech, Dutch, English, Finnish, German, Hebrew, Indonesian, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish
Q. Does Zello support mobile devices?
Zello supports the following devices:
Android, iPad, iPhone
Q. Does Zello offer an API?
Yes, Zello has an API available for use.
Q. What level of support does Zello offer?
Zello offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base
