Hub Pricing, Features, Reviews & Comparison of Alternatives

Hub

Intranet & communications platform for digital workplaces

4.33/5 (3 reviews)

Hub overview

What is Hub?

Hub is an intelligent social intranet software and client portal that allows company employees to collaborate on different projects and share information in a secure way. Users can share web forms, company events, polls, news articles, and other important documents to streamline workloads. The web forms and polls help companies gain insight on employee motivation and challenges. The portal - which can be customized with company colors, branding, and logo -
provides a task manager platform where employees can assign work to each other and track progress.

Hub allows users to engage in discussions with other employees as well as with customers, clients, and partners. Social networking features within Hub help to increase employee engagement and interaction with content shared by the company. Branded content can be stored in the portal in the form of PDF files, images, and videos. The software also allows users to set-up launch and expiry dates for every piece of content to make it more user-relevant.

Hub manages media pages and branded channels where employees can connect with customers and share dedicated resources securely. The software offers a repository of multiple report formats that can be used to collect feedback on social tools and the client portal. Hub also integrates with other IT systems and receives regular feature and functionality updates. The software provides technical support with secure Google hosting.
www.pancentric.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe, Germany, United Kingdom

Supported languages

English
Hub screenshotHub screenshotHub screenshot: News articles, blogs and image galleries
Hub screenshot: My Profile, plus Birthday, New Starters and Work Anniversary homepage containers (modules)
Hub screenshotHub screenshot

Hub reviews

Excellent
2

Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.0
  4.0
  5.0
Robyn Hughes

A great tool for communicating what's going with all staff and keeping everyone up to date.

Used daily for 2+ years
Reviewed 2017-11-14
Review Source: Capterra

Pros
The ability to set up groups and appoint tasks to group members, the ability to send out group emails to all staff.

Cons
Can be hard to use and find your way around if you haven't had necessary training. Main carousel image sizes are slightly different to sizes used for page headers, this means if we want to add something new to the carousel we would have to create two different images to accommodate the different size constraints.

Response from Pancentric Digital


Thanks for your feedback Robyn!
Great to hear you are finding the Task Manager tool useful for your project and workload management.
Thank you for your comments on the carousel image sizes - we've logged this and our developers will be working on this shortly to make both work with the same size image to make things easier for you. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Daniel Shrier

Been using Pancentrics hub for many years now and every year we find more and more uses for it.

Used daily for 2+ years
Reviewed 2017-11-15
Review Source: Capterra

Pros
Its become an essential tool for our staff engagement and is so customisable that you feel like its part of your companies infrastructure. The team at Pancentric are top class and always happy to assist, discuss new features and implement change.

Cons
We find that some of the administration options can be a bit clunky but the team are always happy to advise, help and in many cases make the change for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Teresa Palase

The team at Pancentric is great. They are extremely responsive and helpful.

Used daily for less than 6 months
Reviewed 2018-07-19
Review Source: Capterra

Pros
I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.

Cons
I don't like how difficult it is to use the back end of the Hub. I think the process of creating new content is hard because the software is not as user friendly as it should be. It is not intuitive.

Response from Pancentric Digital


Hi Teresa, thank you for your review. All customer feedback is extremely valuable, and we appreciate your honesty. Our development team are currently in the process of improving our UX and backend functionality to improve intuitiveness and ease of use, so when this new development is rolled out soon you should see an improvement that will make the backend quicker and easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Hub pricing

Pricing options
Free trial
Subscription
View Pricing Plans

The Hub cost depends on the number of users. Contact Hub for price quote

Hub features

API
Access Control
Activity Dashboard
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Storage
Permission Management
SSL Security
Search Functionality
Third Party Integration

Activity Tracking (124 other apps)
Automatic Notifications (165 other apps)
Document Management (150 other apps)
Drag & Drop Interface (152 other apps)
File Management (125 other apps)
Projections (127 other apps)
Workflow Management (116 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Hub

Key features of Hub

  • Yes
  • Assessments
  • Task Manager allows you to assign and manage tasks
  • The Hub sends automated reminders for Must Reads items
  • Client portal
  • Extensive and filterable
  • Using Tags, all Hub content can be filtered and searched
  • Image library
  • The Hub allows for efficient content management
  • Using our Form Builder, create both workflow forms
  • Tailor bespoke communities and groups for specific users
  • Customizable branding
  • Broadcast emails to all or a filtered view of contacts
  • Integrate both Gmail and Outlook
  • Automated Email notifications
  • Internal portal
  • Dedicated events calendar
  • Dedicated form builder
  • Image galleries
  • Dedicated Vacancies section for managing and applying
  • Permissions management
  • Available
  • Yes
  • Polls, image galleries, etc
  • Create custom news categories
  • Available
  • The Hub has Instant, Nightly and Weekly Alerts for content
  • All data submissions and reports can be exported
  • Social networking
  • Bespoke APIs can be set up
  • Chat to individuals or groups
  • Customize
  • Create bespoke Email templates
  • Polls & surveys
  • WYSIWYG editable pages
  • Activity reporting
  • Room booking
  • Create unlimited Hub communities at no extra cost
  • All news can be tagged and categorised
  • Dedicated Vacancies section for managing and applying
  • News items have an approval process of Editors and Approvers
  • Customer reports
  • Manage and restrict IP access
  • User access controls
  • For all pages, news items, files and contacts
  • In groups
  • Collaboration
  • Bulk Send emails to all or a filtered view of contacts
  • View Usage, User Activity and Content Reports
  • Commenting
  • Dedicated events manager
  • Create automated or single email alerts
  • The Hub allows for image and asset management
View All Features

Benefits

• Hub provides a platform where users can create a branded portal for clients and suppliers to access news, information, and updates.

• The software helps to prepare dynamic homepages, RSS, blogs, and twitter feeds for clients and communities with multiple navigation bars and quick link panels.

• The application enables users to create engaging content for clients and collects actionable data through forms, events, polls, and surveys.

• Hub offers a social networking platform that connects company employees across multiple sites and helps in sharing important documents and resources.

• The task manager platform helps to assign work to employees, groups, and teams and monitor their work progress.