Staffbase Pricing, Features, Reviews & Comparison of Alternatives

Staffbase

Mobile-first employee communication for large organisations

4.83/5 (12 reviews)

Staffbase overview

What is Staffbase?

Effective communication lies at the heart of every organization. To convey purpose, direction and a sense of meaning is the role of effective communicators. Our mission is to equip internal communicators with a platform and mobile channel that allows them to reach every employee, gather feedback and to show the impact of their work to management.
staffbase.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe, United Kingdom

Supported languages

English, French, German
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Staffbase reviews

Excellent
10

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.8
  4.7
Markus Röhl

Best internal comms tool ever

Used daily for 1-2 years
Reviewed 2018-10-15
Review Source: Capterra

We have 80% non-deskworker and 20% desk worker. So our challenge was to get in dialogue with all employees. And we are! Furthermore we had an important and new channel to inform about actuall themes like reducing the accidents. And we have done it! -15% than last year!

Pros
Everything is easy to handle, for admins and also for users.

Cons
There is nothing in my mind ;) maybe a live-streaming tool would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carsten Lucassen

Taking employee experience to the next level

Used daily for 2+ years
Reviewed 2018-10-08
Review Source: Capterra

Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates.

Pros
Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.

Cons
Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carolin Wolters

Useful and intuitive tool for internal communications

Used daily for 1-2 years
Reviewed 2018-10-08
Review Source: Capterra

Working with the Staffbase system has changed our internal communications completely. Finally, we reach everyone - if they work in front of a computer or in a garage without constant connection to our company network. By now, our main focus in internal communications lies on the employee app. Our employees respond really well to the system. They now have a place where they can gather current information quickly. And it is also a plattform for quick feedback and interaction. Additionally, the Staffbase team is very open to feedback and takes on requests for further development.

Pros
Our users get along with the system really well. The navigation throughout the content is rather intuitive. The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already. Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.

Cons
The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments. Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great tool for internal communication

Used daily for 1-2 years
Reviewed 2018-10-15
Review Source: Capterra

Pros
The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.

Cons
There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it. It would be better if the system could tell them that they have maybe entered a wrong (or for the system unknown) mail address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dan Lederer

It's been easy to use from the get-go with fully-engaged support all along the way.

Used daily for 6-12 months
Reviewed 2018-07-25
Review Source: Capterra

It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Pros
It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.

Cons
We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Staffbase pricing

Pricing options
Free trial
Subscription
View Pricing Plans

https://staffbase.com/en/pricing/

Staffbase features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Onboarding
Real Time Reporting
Reporting & Statistics
Third Party Integration

Applicant Tracking (286 other apps)
Employee Management (307 other apps)
Employee Portal (236 other apps)
Employee Self Service (231 other apps)
Performance Management (217 other apps)
Recruitment Management (231 other apps)
Reminders (247 other apps)
Self Service Portal (257 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Staffbase

Key features of Staffbase

  • Mobile-first internal communications
  • Mobile-first intrannet
  • Employee communications
  • Push notifications
  • Internal news publishing
  • Employee newsletter
  • Employee directory
  • Get social with comments and likes
  • Apps for iOS, Android and web
  • Easy onboarding with or without company email
  • Easily create your own extensions
  • Planned
View All Features

Benefits

The Staffbase communication platform and complimentary services equip internal communicators with a mobile channel that is optimized for maximum reach, relevance and engagement:

- Employee relationship platform for large, distributed organizations
- Allows to reach every employee in the company through mobile BYOD approach
- Full-suit of features for the effective communicator like news channels, mobile magazine, chats groups
- Full service custom on-boarding and rollout service
- Easily extendable into a Mobile Intranet
- App can be branded to company branding
- Communications analytics, reports and dashboards
- Integrations trough SharePoint and REST APIs
- Suite of Plugins available