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Staffbase
4.8
(77)

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Mobile-first employee communication for large organizations

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(14)

Staffbase Pricing, Features, Reviews and Alternatives

Staffbase product overview

What is Staffbase?

Staffbase helps enterprise organizations build their best employee experiences. The end-to-end internal communications platform for planing, communicating, engaging, and measuring connects more than 1,000 customers worldwide, from 500 to 500,000 employees. Powerful analytics let communicators seize opportunities for truly impactful communications and quantify the results of their work to stakeholders.

Key benefits of using Staffbase

- Distribution via app stores for quick and easy adoption
- Completely branded, inside and out, to drive adoption and identification
- Push notifications for higher engagement
- Relevant content for every audience with targeted news
- Personalized navigation, including multiple languages + auto-translation
- Plan, create, and measure communications easily, in one place with the Staffbase Experience Manager
- Smart chat for peer-to-peer, group, and team communication
- Integrated shift planning, leave requests, and HR services
- Convenient tools for everyday, with calendars, surveys and feedback, and the employee directory

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Phone Support
Email/Help Desk

Training options

Webinars
In Person
Documentation
Live Online
Videos

Staffbase pricing information

Value for money

4.5

/5

77

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Staffbase features

Functionality

4.3

/5

77

Total features

72

9 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Third Party Integrations
Alerts/Notifications
API
Customizable Reports
Employee Database
Data Import/Export

Functionality contenders

Staffbase users reviews

Overall Rating

4.8

/5

77

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

58

19

0

0

0

Pros
Best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.
Reliable, creative and innovative partner for internal communication processes.
The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive.
Cons
The representation often is not similiar to the desktop version or is completely destroyed.
In the beginning it was difficult to get all accounts connected. Time after time you need to regenerate the access to these accounts, which didn't always work as planned.
If you had some of the tools on other platforms you might lose some features.

Overall rating contenders

oF
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olga F.

Construction, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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further develop solutions together

Reviewed 3 years ago

committed, competent, based on partnership

Pros

simple and logical handling, quick solutions

Cons

lack of functionality in chat, easier handling of events

Vendor response

Hello Ogla, Thank you very much for taking the time to leave us a review. We're happy to work together with you and i+R Gruppe! We released some major updates to our Chat this spring and are continuing to work towards offering the best possible experience for our customers. You can read more about that here: https://staffbase.com/blog/new-chat/ Feel free to reach out to your Customer Success Manager if you'd like to discuss further. We really appreciate your feedback and look forward to continuing our partnership with you. Best, McKenzie & the Staffbase Team

DH
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Dieter H.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of a kind solution for Content Editors and Marketers

Reviewed 4 years ago

Dirico is a must for every Content Editor and Marketer because it solves everyday tasks in an elegant way.

Pros

The software is a 360° featured solution from inspiration to dialogue functionality. Dirico integrates seamless with different media channels/solutions and gives you functionality know from big and expensive Editorial Systems. Dirico is the ideal cockpit for Content Marketing, Social Media and Content Orchestration. Support is world class and the company culture is based on fairness and transparency.

Cons

Due to fast product development and adding functionality the interface could get some improvements.

SS
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Stijn S.

Automotive, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Staffbase as employee communication tool at Automotive production site

Reviewed 5 years ago
Pros

It's quick and easy to launch. The use for both end-user and administrator is intuitive. Available for iOS and Android.

Cons

The software is becoming the most important entry point for communication with employees. Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.

DL
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Dan L.

Hospitality, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It's been easy to use from the get-go with fully-engaged support all along the way.

Reviewed 5 years ago

It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Pros

It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.

Cons

We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

MZ
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Maja Z.

Business Supplies and Equipment, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nice app with useful features

Reviewed 5 years ago

We were looking for a new way for our intranet, a channel into the company. The communication within our organisation had to become fast, clear and comfortable. Many different sources of information needed to be combined in one medium. With this app we have managed this very well in a short time. The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility. The app's functions allow you to distribute articles according to the company hierarchy.

Pros

easy handling self-explanatory many different useful plugins rapid implementation

Cons

Chat plugin should become more functional market-leading apps should serve as a benchmark here

Staffbase FAQs

Q. What type of pricing plans does Staffbase offer?

Staffbase has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Staffbase?

Staffbase has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations

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Q. What languages does Staffbase support?

Staffbase supports the following languages:
English, French, German

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Q. Does Staffbase support mobile devices?

Staffbase supports the following devices:
Android, iPad, iPhone

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Q. Does Staffbase offer an API?

Yes, Staffbase has an API available for use.

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Q. What other apps does Staffbase integrate with?

Staffbase integrates with the following applications:
Microsoft SharePoint, Google Analytics 360, OneDrive, Microsoft Teams, Okta, Microsoft 365, Meta for Business, SurveyMonkey, Google Calendar

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Q. What level of support does Staffbase offer?

Staffbase offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Phone Support, Email/Help Desk

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