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Zimbra Collaboration Suite vs Microsoft Outlook Comparison

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Overview

Zimbra Collaboration is an enterprise-class solution for company collaboration with email, calendar and file sharing tools....

Category Leaders

Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

91

5

4

3

2

1

46

36

8

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

1.9K

5

4

3

2

1

1.2K

522

127

22

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office.
We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.
I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.

Pros

Coming from lotus notes I was instantly in love with outlook. I loves its clean and simple interface.
Overall, we are very happy and fulfilled with the Outlook software as it stands now and expect it to only get better.
As a software it is very good option. Nice looking UI, user friendly, good email management, directly integrated in Microsoft office.

Cons

The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.
Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.
The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.

Cons

The worst part I would say however is the app. They developed an app for the apple store and quite honestly it is slow and very difficult to navigate around compared to the desktop version.
Crash , no easy access from my phone , new emails update rate , older emails storage , retriving the older emails or lost emails is a big deal.
The interface has too much going on. There are a lot of useless features that i needed to turn off.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features19
  • Access Controls/Permissions
  • Activity/News Feed
  • Archiving & Retention
  • Calendar Management
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Content Management
  • Customizable Templates
  • Email Management
  • Email Monitoring
  • Email Templates
  • File Sharing
  • Group Management
  • Inbox Management
  • Live Chat
  • Mobile Access
  • Prioritization
  • Real Time Editing
  • Real-Time Chat
  • Reporting/Analytics
  • Response Management
  • Screen Sharing
  • Search/Filter
  • Task Management
  • User Profiles
  • Video Conferencing
  • Total features10
  • Access Controls/Permissions
  • Activity/News Feed
  • Archiving & Retention
  • Calendar Management
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Content Management
  • Customizable Templates
  • Email Management
  • Email Monitoring
  • Email Templates
  • File Sharing
  • Group Management
  • Inbox Management
  • Live Chat
  • Mobile Access
  • Prioritization
  • Real Time Editing
  • Real-Time Chat
  • Reporting/Analytics
  • Response Management
  • Screen Sharing
  • Search/Filter
  • Task Management
  • User Profiles
  • Video Conferencing

Integrations

  • Total integrations13
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrations1808
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier

User reviews that mention these apps

GG
AvatarImg

Gilberto G.

Civil Engineering, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

It is an innovative email messaging and collaboration suite. It is the free software solution

Reviewed 6 years ago

It is an innovative email messaging and collaboration suite. The powerful Zimbra web client integrates email, contacts, shared calendar

Pros

It is an innovative email messaging and collaboration suite. The powerful Zimbra web client integrates email, contacts, shared calendar. Another of Zimbra's functionality is connectivity with proprietary clients such as Microsoft Outlook. It is the free software solution

Cons

It has a unique password that compromises all services. If the directory server falls, we can not access the services

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Cynthia R.

Information Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Zimbra Transition

Reviewed 5 years ago

Zimbra was chosen as a preferred suite for our company because it allows for a simple client that every member of our workforce could use without feeling overwhelmed with Outlook or Office 365. With Zimbra it has been easier to encourage collaboration with different teams and team members. More experienced team members who need or desire the muscles of Outlook and easily set Zimbra in Outlook.

Pros

Ok lets begin with the good. Zimbra is a suite that comes with the basic calendar, contact list and the ability to create tasks. It allows you to set reminders, tasks and appointments and share them with coworkers quickly. This is perhaps the best features of this software. It is a relatively simple program without all the bells and whistles of the beast known as Outlook. It is the simplicity of this software and security that makes it ideal for our company. We have just migrated to Zimbra and the roll out for the most part was successful. One thing I absolutely love about Zimbra is the ability to set it up in Outlook. This gives me the collaboration within my team using Zimbra and the features I've come to love in Outlook.

Cons

If you are use to the larger and more powerful collaboration suite known as Office 365, you'll be a bit disappointed with Zimbra. Zimbra is not going to search for you, talk for you or keep your emails forever. What you'll find is a simple program that allows you to collaborate with your coworkers and management without the bells and whistles. It can be a disappointment if you're use to a larger suite. Communication is limited to just responding to an email, and emails are set to a 30 day retention limit. You can use a "Zimlet" to capture and save emails however. As stated above being able to incorporate Zimbra into Outlook is a way to overcome some of the limitations of Zimbra.

AR
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Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Excellent Exchange alternative

Reviewed 5 years ago
Pros

Ability to mimic Exchange perfectly (even Outlook thinks this is Exchange)

Cons

You need very good support for complex deployment

HC
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Helen C.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Good for daily use

Reviewed 4 years ago

I am happy with the service, and would like to continue purchasing this service.

Pros

I enjoy the most is the filing style in Outlook is kept in Zimbra. I am an Outlook user, and I have several folders for storing the emails with project name filters. These filing ways are saved, and can be seen in Zimbra the website.

Cons

If the auto-filing options are available for the online services, that will help me out a lot. Currently, if I use the online services for a long period of time, the auto-filing option will be disabled.

NR
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Neyza R.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Easy to use and configure z in machines

Reviewed 6 years ago
Pros

1. Email manager, easy use and configuration, which allows to connect with different operating systems. 2. You can check your emails from anywhere, you can also synchronize your online account with a microsoft application like outlook and android mail. 3. It is not necessary to install applications since you can see it online through a webmail. 4. The last update of zimbra has a chat, so that users created by the company, who has it installed, can communicate.

Cons

It is not completely compatible with some mail clients, which does not allow the configuration of the mail.

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Chad J.

Higher Education, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Zimbra was Challenging to Use

Reviewed 4 years ago

Overall is was ok at the time. We made a much needed move to Mircosoft.

Pros

The desktop app was not bad, it did have some limitations. Syncing always seemed to take a while. It visually functions similar to outlook.

Cons

The add-ons and features were tricky to use. At the time, it did not have a mobile platform. The web version was clunky.

LF
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Luca F.

Computer & Network Security, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Easy to use and full of features

Reviewed 5 years ago

I used Zimbra in my previous company and I liked the suite very much because it offered almost anything you'd need from an on-premise mail server. It also had some extra features like its own cloud support to share documents and files amongst users. The paid version also came with the connector for Outlook allowing users keep using their standard mail client application. I never had any issue to configure my email account on my mobile phones either through the MS Exchange protocol compatibility. It also comes with a rich web interface. Now it should also integrate a chat/conference and a document collaboration features but they were not available yet when I was using Zimbra so I can't tell anything about them.

Pros

Easy for the users It has its own cloud-like file sharing feature It works on almost any kind of device through standalone clients or rich web client.

Cons

Being Linux based it might be a bit harder to set-up and configure for Microsoft oriented admins

GS
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Gabby S.

Hospital & Health Care, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Zimbra or Outlook?

Reviewed 3 years ago

Overall I enjoy using Zimbra. I find it easy to use, and I like some of the features that they overall, but overall I don't find it the best email software out there.

Pros

So, our company actually uses both Zimbra and Outlook. When it comes to Zimbra, I don't really have any complaints. It is easy to use. They have a chat feature that we recently started using within our company, and we are able to also store documents such as PTO policies and other important company documents.

Cons

Although I don't have any major complaints necessarily about Zimbra, I will say it almost seems "old" to me. Like we are using an old fashioned software. There aren't too many features within Zimbra, either, as compared to competitors such as Outlook.

JS
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Justin S.

Computer Software, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Perhaps the worst productivity suite I've ever used

Reviewed 3 years ago

You can do better than Zimbra. Whether Google or Microsoft, go with a company that delivers a top-notch productivity experience and doesn't have any of the quality or customer support problems that Zimbra has.

Pros

When it worked, Zimbra provided our users with a decent experience that wasn't completely replicated once we switched away from it. There were certain features, like built-in RSS reader support, that other platforms don't have.

Cons

Zimbra has changed hands quite a bit over the years, and it isn't difficult to see why. Its quality control is abominable, for one. I lost track of the number of times our Zimbra environment went offline because of some obscure bug. Zimbra's documentation tends to be scattered, and when you do find it, you'll see that Zimbra makes its own little versions of every open source product it uses. Its customer service generally doesn't know what it's doing except for one guy, Rick, that I occasionally spoke with.

AG
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Anton G.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Great for small orgs that can't justify the cost of paid email suites

Reviewed 4 years ago
Pros

Great for small orgs that can't justify the cost of paid email suites but want the features that they may have become used to with Exchange/Outlook. The web app is pretty damned good, and the Zimbra Desktop app for Windows/Mac/etc is serviceable if you need to manage multiple accounts.

Cons

Requirement for extra apps on Android for CalDAV/CardDAV support as ActiveSync is only available in the paid (Network Edition).

AR
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Verified reviewer

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Zimbra -Messsage and Mail

Reviewed 3 years ago

Easily collaborate with your team and share documents. It's open source, making it simple to use and deploy for businesses of all sizes.

Pros

Documents can be shared instantly. We can use Zimbra desktops to obtain Zimbra experience. Sync your Google, Yahoo!, and Outlook calendars. Zimbra is a BSP hosting partner because of its flexible deployment and virtualization readiness. Vmware Vsphere and KVM hypervisors are also fully supported. In addition, unlike other email companies, Zimbra's technology never locks me out.

Cons

- Setting up the setup server is a little tricky for system administrators; it necessitates linux administrator knowledge. - When one service fails, it can affect others, particularly LDAP services.

SA
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Syed Arbab W.

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Its a good product with low cost on-premise mailing and collaboration suite!!

Reviewed 6 years ago

Our organization is based on Linux with end user using the same and we really don;t want to go MS Exchange option so we left with choices of Lotus Notes (Which is a very good yet expensive product), Novell groupwise and Zimbra. Having tested Zimbra around more than 10 years ago we choose this. It has the flexibility to provide mobile base, thick client and thin web base client. So it was good choice and we are quite satisfied with our decision back then

Pros

Its scale-able, robust, secure and low cost. Based on Postfix and other opensource packages it provides good emailing solution. All the included packages are thoroughly tested before included in release. With most of the world going to cloud for email for the organizations need low cost yet secure and scale-able on premise mailing solution Zimbra is a good option. It has very good Web base UI which is very easy to use. There is no performance issues. Visibility with logs is very good . Zimlets are very cool features you can add on

Cons

The support is a bit so so maybe because of change of so many owners of the company. The web ui can use skin option to make it look and feel like different email platform in the market, e.g. if someone is use to outlook or gmail ui then a them/skin could provide that

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Deepak M.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Light weight, Cost-effective & User-Friendly Web-Email Collaboration product

Reviewed 5 years ago

While working in previous organization, came across this web based product, specially due to its open source nature, and easier to learn. It helped a great deal in being up-to-date by tracking official mails.It has all the features that an basic web email client needs to have. Specially during the times we were connected to VPN, it used to easily work even in low or restricted network connectivity.It had easier and user-friendly User Interface, including refresh button, to force reload emails as per convenience.

Pros

1. Specially the optimized nature of it to work on limited or lower network connectivity like VPN, 2. Cost effective and Opensource nature.

Cons

User Interface was laggy sometimes. It has sort of older look and feel compared to other open source email collaboration products. Sometimes it was not able to filter junk mails effectively compared microsoft exchange service.

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Matteo T.

Machinery, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Buona posta elettronica, ma troppo poco

Reviewed a year ago

Nulla da dire sulla gestione della posta elettronica, ma si limita a questo, quando oramai la sola gestione della posta elettronica la diamo quasi per scontata, abituati ad averla come servizio gratuito per gli account personali.

Pros

Ho usato Zimbra in azienda per quattro anni prima di passare a Microsoft 365. Ho apprezza l’interfaccia web chiara e pulita, che non richiedeva alcuna installazione client, con la possibilità di accedere via cloud e con estrema velocità all’intero archivio di posta, molto utile nelle ricerche di messaggi datati.

Cons

L’aspetto negativo era proprio l’esistenza della sola interfaccia web e la difficoltà di impostare l’account sui programmi di posta elettronica più diffusi sui dispositivi mobili e soprattutto sui Mac. Questo rendeva molto complesso l’utilizzo di agende condivise con gli utenti Apple.

Showing original review in Italian. See translation

JW
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Jonathan W.

Information Technology and Services, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Good Email Client

Reviewed 5 years ago
Pros

Responsive support. Nice interface. It’s also very easy to administer many users. Easy to make group and user aliases.

Cons

Interface is nice but dated. Not much UI customization other than a few colors. You can get many email bounce backs and your emails can end up in client’s junk mail because the server isn’t really trusted by other email servers like the big guys such as Microsoft and Google.

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook logo

Microsoft Outlook

Usually the only choice, but a good email system

Reviewed 6 years ago
Pros

Outlook is deeply integrated within the Office365 suite, which makes collaboration across MS products (sharepoint/planner/calendar, etc) a breeze. Outlook has all of the functionality you could ask for in an email client.

Cons

The new user experience in the mobile app is much better than in previous years but Microsoft still has a ways to go to catch up to the design of GMail from a mobile standpoint.

TG
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Thibault G.

Marketing and Advertising, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Outlook logo

Microsoft Outlook

Utilisation intéressante dans le cadre personnel et professionnel

Reviewed 3 months ago

Globalement satisfait de Microsoft Outlook et la suite Microsoft en général

Pros

Facilité de gestion des emails, des admins et pas mal de fonctionnalités intéressantes (suite microsoft). Facile de l'intégrer également sur son smartphone ce qui est plutôt bien

Cons

En revanche quelques aspects un peu moins bien, notamment certains bugs d'accès ou des soucis d'affichage des messageries sur différents ordinateurs.

Showing original review in French. See translation

AR
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Verified reviewer

Education Management, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Microsoft Outlook logo

Microsoft Outlook

Outdated Email

Reviewed 3 years ago
Pros

I like that it's compatible with Microsoft Suite and Office

Cons

The email is outdated. Microsoft Outlook doesn't sync with my Mac, and isn't user friendly.

EA
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Erika A.

Retail, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Outlook logo

Microsoft Outlook

I'm not entirely satisfied

Reviewed a year ago

I'm using the software for work. Emails are the basic for my work and with no alternatives I'm using Outlook. Overall I think it could be better, with some more effort on the user experience, mostly in the menagement of the "conversation emails" etc.

Pros

It's included with the office suite, and well combined.

Cons

It's complex and it can use a better user interface / experience

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Andrew P.

Computer Software, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Outlook logo

Microsoft Outlook

Easily the best of the Microsoft Office Suite

Reviewed 2 years ago

Best of the Office Suite. It's a classic that still competes well with newer alternatives.

Pros

Outlook's been around forever. It's workflow and UI has incremental tweaks but frankly it's still the same old approachable Outlook and that definitely works in it's favour. Personally I prefer Gmail sometimes, but having to use Outlook is rarely a dealbreaker. The calendar functionality is always fantastic.

Cons

Can sometimes be difficult to find the right settings to tweak. Perhaps looking a bit dated.

DF
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Damon F.

Writing and Editing, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Outlook logo

Microsoft Outlook

My review of Microsoft Outlook

Reviewed a year ago

Microsoft outlook is great and is honestly better for others than for me. If you are a large company I would definitely use it but as a small business I like Google better

Pros

It’s very easy to use and the archive features are awesome!!

Cons

The Google suite is just a tad better just because of the syncing ability is better on Google.

KM
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Kevin M.

Outsourcing/Offshoring, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook logo

Microsoft Outlook

The expected professional choice

Reviewed a year ago
Pros

Very professional in appearance and very well integrated with the Microsoft Office suite.

Cons

I would like to see the spelling and grammar checks match the Microsoft Word standard.

ET
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Eitan T.

Graphic Design, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Outlook logo

Microsoft Outlook

A good suite of products, but a bit expensive

Reviewed 2 years ago
Pros

I like how it connects with OneDrive and the whole Office 365 suite.

Cons

The pricing seems a bit complex to me and is deterring me from making a purchase

AR
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Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook logo

Microsoft Outlook

Invaluable Email Client for your business

Reviewed 3 years ago

Overall Outlook is a great email client and works great for collaboration.

Pros

All the features are great wi outlook, but the calendar is the most valuable as I'm able to set-up and send meeting invites.

Cons

I don't think the delay email feature is intuitive.

AR
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Verified reviewer

Environmental Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Outlook logo

Microsoft Outlook

Good design but needs more task fluency

Reviewed 3 years ago

Good overall experience. I like the Office suite, so this meshes nicely. Helps me stay organised in scheduling.

Pros

Linking to calendar(s) is perhaps the best feature of outlook. It has many of the same ribbon commands/layout as other Office products, so it will feel familiar in many ways from the start.

Cons

It is too difficult to create a Teams meeting from outlook. There is also too much legwork for creating a calendar event from an email. First, that is somehow not a default option after opening an email, and is a function I had to manually create. Second, The AI should be able to take the date and time described in the email, and carry this into the calendar event. Instead, it defaults to the current day and time. Why would I be creating an event for this moment, from an email i just received?

AR
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Verified reviewer

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook logo

Microsoft Outlook

Easy Team Collaboration

Reviewed 3 years ago

I like that Outlook is a comprehensive suite of products that work together to make doing business easier.

Pros

Outlook has all the tools we need to stay organized and collaborative. Calendars, tasks, email is all at our fingertips.

Cons

I wish that it was more stable. We seem to have issues with it freezing up and going down which affects the way we communicate.

KP
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Karen P.

Higher Education, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Outlook

Good Email Platform for the Workplace

Reviewed 2 years ago

Outlooks is good for the workplace as it is part of the Microsoft Suite. It encompasses everything I need.

Pros

As an avid Google user, when I first used Outlook several years ago, it took some getting used to. Now, I enjoy using it for work. I use the desktop app and mobile app. I manage multiple calendars and my inbox through various folders.

Cons

I don't like the interface of the mobile app so I rarely use it, but I use the desktop app all the time. I also don't like the interface of the web outlook so I avoid it as well.

BC
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Brian C.

Financial Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Outlook

Positive Outlook for Outlook

Reviewed 2 years ago
Pros

Ubiquiotus; the standard of email. Like the compatibility with one drive and its MS office suite

Cons

I think "Smart" rules that could further automate my emails could be improved

SL
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Sarah L.

Architecture & Planning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Outlook

Great for Office Environments

Reviewed a year ago

Microsoft Outlook has been great for myself, as well as collaborating with coworkers.

Pros

Software is easy to navigate and use daily. Nicely integrates with the rest of the microsoft suite and calendar.

Cons

I haven't figured out how to schedule an email to be sent - if that feature exists its not in a straightforward place.

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Claudemir C.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Outlook

Um bom gerenciador de e-mails para usuários Windows

Reviewed a year ago

No geral funciona muito bem para o sistema operacional Windows. No caso da utilização da aplicação disponível no pacote Office, ele se comporta muito bem. Quando mudamos de cenário e utilizamos nos navegadores web, a aplicação varia muito sua fluidez dependendo do navegador. Se você é usuário Linux essa plataforma não é a mais recomendada.

Pros

Interface intuitiva; Integrações com ferramentas de terceiros e ao suite do office; Um bom gerenciamento de categorias de e-mails;

Cons

Parece não funcionar com a mesma velocidade em navegadores diferentes; Não apresenta uma usabilidade muito agradável para outros sistemas operacionais, e o aplicativo mobile consome muitos recursos, o que o torna inviável para smartphones com configurações reduzidas ou inferiores; As buscas parecem demorar uma eternidade, principalmente se você tem uma caixa de entrada com muitas mensagens;

Showing original review in Portuguese. See translation

LS
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Luca S.

Pharmaceuticals, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Outlook

outlook by microsoft a good tool for email management

Reviewed 3 months ago

The overall experience of Microsoft Outlook is good. The oppotuniry to leverage the O365 suite provide a boost to the software. Mobile version should be improved in terms of functionalities and responsiveness

Pros

The best feature that Outlook provide is the opportunity to be integrated to the microsoft office suite and its tools

Cons

mobile version need to be improved in terms of capabilities and the user experience and usability

AR
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Verified reviewer

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Outlook

Outlook review

Reviewed 3 years ago

Overall, Microsoft Outlook has been an incredibly valuable component of working from home

Pros

Microsoft Outlook provides fast and simple email solutions whole integrating seamlessly with the rest of the Microsoft business suite, especially Teams

Cons

Sometimes navigation can be a bit cumbersome, especially trying to find older emails or trying to view an entire chain from an older message.

AR
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Verified reviewer

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Microsoft Outlook

Workhorse that gets the job done

Reviewed 6 years ago
Pros

The calendar is sort of the gold standard, or the most emulated calendar out there. I also like the ease with which I can move and delete big blocks of emails. It does the job.

Cons

Like all Microsoft interfaces, it's ugly. Painful to look at, an affront to the eyes. The entire Office Suite needs a designer's touch. Pretty it up.

MB
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Marinela B.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook

Outlook

Reviewed a year ago
Pros

Ce logiciel est parfait pour la gestion de messagerie est fait partie de la suite microsoft donc qui donne accès aux autres logiciels liés

Cons

je n'ai pas rencontré de points faibles

Showing original review in French. See translation

AR
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Verified reviewer

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook

Microsoft Outlook

Reviewed 2 years ago

No complaints with Microsoft Outlook. All organization should employ it and it allows for seamless collaboration among everyone in the organization.

Pros

The ease of use and how seamless it is able to be used with other softwares. It allows for easy collaboration as well.

Cons

Sometimes the server will have issues and you won’t be able to download emails or receive reminders. Usually, IT Help will resolve the issues for me.

PS
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Pablo S.

Pharmaceuticals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook

Most organized and pro mailing tool

Reviewed a year ago

In difference with other mail softwares, Outlook looks much more professional and corporate. It has more features, such as recalling an email whenever you want since the recipient hasn't read it yet. It is amazingly integrated with all Microsoft tools Excel Powerpoint Word etc which are much better than those of G-suite

Pros

I really appreciate several tools that the Outlook package have that others don't, such as Sharepoint, Excel, Powepoint, etc. The similar tools from other providers are much simpler and sometimes lack useful tools

Cons

For basic people or that don't have a very good domain of software tools such as elder people in my company it has been tougher to manage than G-suite

AR
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Verified reviewer

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Outlook

One Time User

Reviewed 5 years ago
Pros

I recently dabbled with using Microsoft Outlook. It works well with the other Microsft suite products (specifically for sending my notes to multiple people).

Cons

I stopped using Outlook because it feels very cluttered. The software's aesthetic lacks clarity and could use a facelift, especially when compared to apple mail or Gmail which both have very minimalistic layouts.

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Outlook

Best email client for corporate users

Reviewed 2 years ago

Overall , the best email client that you can have. Integrates seamlessly with other collaboration apps like Teams, Zoom and now with Dynamics 365

Pros

Starting from the very basic sending and receiving emails what i started liking about this is integration and other apps like Dynamics 365 and new AI features like Viva insights, suggestion on the best time to send emails, teams and zoom integration for meeting invites.

Cons

Nothing much to complain about MS Outlook but if I have to choose few - setting the background is not very intuitive (takes bit of effort to get there), when editing the xls background highlights for columns works differently from xls and some time synch issues

LM
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Lana M.

Public Relations and Communications, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Outlook

An essential staple for productivity

Reviewed 6 years ago
Pros

MS Outlook is the bee's knees for an email and calendar client. Though I use G-Suite, Outlook has way more features that makes it worth using.

Cons

A LOT of features! I've been using Outlook for years, in all kinds of versions, and I'm still able to find a feature to use that I hadn't found before. But it's probably better to have than to not have.

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Clay B.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use