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Zulip Logo

Zulip

4.9
(113)

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Open source team chat software

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Zulip Pricing, Features, Reviews and Alternatives

Zulip FAQs

Q. What type of pricing plans does Zulip offer?

Zulip has the following pricing plans:
Starting from: $6.67/month
Pricing model: Free, Subscription, Open Source

These products have better value for money


Q. Who are the typical users of Zulip?

Zulip has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zulip support?

Zulip supports the following languages:
Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian


Q. Does Zulip support mobile devices?

Zulip supports the following devices:
Android, iPad, iPhone


Q. Does Zulip offer an API?

Yes, Zulip has an API available for use.


Q. What level of support does Zulip offer?

Zulip offers the following support options:
Email/Help Desk, FAQs/Forum

Zulip product overview

Price starts from

6.67

/user

Per month

What is Zulip?

Zulip is the only modern team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes rely on Zulip - Fortune 500 companies, open-source projects, startups, and many others. Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud. Try it today!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum

Training options

Documentation

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Starting from

6.67

/user

Per month

Free plan
Free trial
Pricing range

Starting from

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Free plan
Free trial
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Customer support
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Zulip pricing information

Value for money

4.9

/5

113

Starting from

6.67

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zulip features

Functionality

4.7

/5

113

Total features

43

4 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Search/Filter
Third Party Integrations
File Sharing
Document Storage
Activity Dashboard

Functionality contenders

Zulip users reviews

Overall Rating

4.9

/5

113

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

97

16

0

0

0

Pros
Great customer support, they are super willing to help for both open source projects and research groups. The experience is just flawless, there is absolutely no need for slack when zulip exists.
All in all, we have had a great experience since switching to Zulip. Especially, the organization of messages helps us to stay on top of things in times when there's a lot to handle at the same time.
Great Way to communicate with my co-workers from the job, love the small integration it has, its easy to use.
Cons
What is currently missing is the easy voice chat that Discord or Slack provide.
My only complaint is that some features are available on Web but not on the Android app, for example linking to messages.
For mobile you can only be signed in on one account at a time and it's a little annoying to switch.

Overall rating contenders

MK
AvatarImg

Martin K.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great features for structured async conversations

Reviewed a year ago

it's good, we have no complains

Pros

We really love threading model which is main difference over slack we used before. "Recent conversations" and "Public streams" are great features I didn't saw elsewhere.

Cons

Zulip UI could be more polished. It's not so attractive as Twistapp or Slack. Especially mobile version need changes.

SL
AvatarImg

Sébastien L.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zulip: a very good tool for team communications

Reviewed a year ago

Zulip helped us to get out of the bloated mailbox nightmare. Real time messaging (mattermost, slack, Whatsapp...) could not achieve long term and structured conversations we're having on differents subjects at the same time, and in various teams. Zulip was the perfect match for us. Zulip also has integration possiblities we use : we connected it to our membership billing software/mailing lists software, and get notified when things occurs with theese softwares.

Pros

In our workflow, differtents teams meet physically on a regulary basis, and some persons may be part of various teams. Between twoo meetings, team members have questions or informations they want to share with the others. Zulip helps a lot with this, keeping all conversations easily findable and readable, while various subjects are tackled by team members. Sharing file with messages is also a feature we use a lot. We use the hosted version wich is very easy to start with. Also, Zulip is an opensource software, and this is very important to us. Zulip is able to feat at the same time to people who do not communicate a lot and prefer emails in their box, as well as others who share a lot of messages. That is a flexibility I did not found elsewhere.

Cons

Images management may sometimes make Zulip laggy on some devices. Notification system is very powerfull and flexible, but seems to fail on some mobile device, and its configuration is not intuitive for occasional users.

AK
AvatarImg

Alexander K.

Higher Education, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great for STEM professionals

Reviewed a year ago
Pros

Great for teamwork in STEM fields. Can easily communicate all kinds of technical info, manage team meetings, and share data/code.

Cons

There are no strong cons that I can think of.

EV
AvatarImg

Evelien V.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Much better than email or other chat apps

Reviewed a year ago

It has been great. Our team uses it all the time. We can certainly recommend Zulip.

Pros

Zulip is much better than email for our team conversations. It is much more organized and makes it easier to find old but relevant messages. I like the stream/topic way of organizing things. The search history is great and it is convenient that the 'all messages' screen offers a chronological overview of all messages. You can choose who can follow which stream, it has great third-party integrations (Tweets show up quite nicely).

Cons

The app no longer shows badges when there are new messages. The desktop version is great but the app has some small issues (for example if you select on the topic, sometimes the message box disappears).

JA
AvatarImg

Jaan A.

Research, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zulip is much better than Slack

Reviewed a year ago

Overall, Zulip is amazing and much better than any other alternatives.

Pros

Because Zulip is open source, most things that are NOT possible in Slack are possible in Zulip: from automatic calendar notifications, through to integrating with artificial intelligence products such as ChatGPT.

Cons

As Zulip is open source, some of the user experience has rough edges (e.g. drafts are a little confusing at first). But onboarding is easy enough for the 1000+ people who support our nonprofit work.

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