Zulip - 2025 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Zulip's configurable alerts and notifications, allowing control on a channel-by-channel basis and muting/unmuting individual topics. They find email notifications for mentions and weekly email diaries useful. Users report that notifications are reliable and instantaneous, but some experience issues with mobile notifications not working consistently. They value the flexibility in adjusting notification settings to avoid overwhelming distractions. Reviewers also mention the ability to receive notifications in both browser and mobile, with an email follow-up if not read promptly. Of the 19 Zulip users who gave detailed accounts of their use of Alerts/Notifications, 100% rated this feature as important or highly important.

Reviewers indicate that Zulip's real-time chat is essential for distributed teams, enabling fast-paced conversations and effective collaboration. They appreciate the organization of threads into streams and topics, making it easier to track important messages. Users find the integration with tools like Jira and GitHub valuable for linking helpdesk tickets. They highlight the support for LaTeX, markdown, and code snippets, which is beneficial for technical discussions. Reviewers feel that Zulip blends synchronous and asynchronous communication seamlessly. Of the 34 Zulip users who gave detailed accounts of their use of Real-Time Chat, 97% rated this feature as important or highly important.

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“The real-time chat is a low-barrier way to contact colleagues located in different places, and it is a critical part of keeping a distributed team coherent and working well together.”

Sjur Moshagen

Chief Engineer

“The organization of threads into different streams and topics makes it easier to find the messages that really matter, thus helping to keep track in the flood of news.”

TL

Tom Lichtenstein

PhD Student

Reviewers appreciate Zulip's discussions/forums for their clear threading and efficient organization of conversations. They find the topic-based system helps in maintaining clean and readable message flows without the clutter of traditional email. Users report that it is easy to label discussions and break them down into sections for individual members or the whole group. They mention that this capability is one of the strongest aspects of Zulip, enabling remote conversations and easy tracking of important tasks. Of the 18 Zulip users who gave detailed accounts of their use of Discussions/Forums, 94% rated this feature as important or highly important.

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“the main advantage of Zulip is the perfect way how it supports discussions, based on streams and topics. ”

Germo Görtz

BI Architect and developer

“This is one of the strongest features; clear threading of discussions, easy to track important tasks. ”

EP

Eric Pedersen

Assistant Professor

Reviewers find Zulip's mobile access valuable for staying connected on the go. They report that the mobile app is functional and supports most of Zulip's capabilities, though some options like message linking are missing. Users appreciate the ability to set different notification options for mobile and desktop. They mention that the app is reliable and intuitive, but could benefit from improved navigation and search functionality. Reviewers also note the importance of mobile access for remote work and team collaboration while traveling. Of the 31 Zulip users who gave detailed accounts of their use of Mobile Access, 94% rated this feature as important or highly important.