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Knowledge Management Software - Page 9

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Stonly logo
4.4
11

Cloud-based knowledge management and decision tree software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.6
    Customer support
    4.6
Pros and Cons from Stonly users   
No pros & cons found
Twygo logo
4.6
8

EAD platform focused on the learning experience

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.5
    Features
    4.5
    Customer support
    5.0
Pros and Cons from Twygo users   
No pros & cons found
Centralpoint logo
4.6
8

Digital experience platform & content management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.9
    Customer support
    4.7
Pros and Cons from Centralpoint users   
No pros & cons found
Enghouse eKMS logo
4.2
12

Internal & external knowledge base and forum management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    0.0
    Ease of use
    3.8
    Features
    3.9
    Customer support
    4.3
Pros and Cons from Enghouse eKMS users   
+8
SmartSupport is a great product at a very good price point. Everyone at Safeharbor is a joy to work with and they delivered on everything the promised.
Sometimes, the product can be difficult to navigate and a little confusing.
The Safeharbor support team has provided excellent service by training during conversion, helping to improve our site, and answering questions whenever necessary.
The fact that I was really unsure on how to get started.
Take your time and learn it. For this is a great program and can help you do tons of stuff once you figure it out.
I would recommend this to anyone who is serious about keeping good information available to users, but may not have the resources to put the time into it.
I like the quality and customer service. I always feel like I am speaking to someone knowledgable.
Also able to pull reports quickly. The customers like the updated look of the site and ease of usability with improved navigation.
Ease of use for everyday applications. Anytime I need help it is easy to get.
They are very attentive and are always exetremely helpful.
SmartSupport is easily managed without cutting corners on the user experience.
SmartSupport is a great product at a very good price point. Everyone at Safeharbor is a joy to work with and they delivered on everything the promised.
Sometimes, the product can be difficult to navigate and a little confusing.
The Safeharbor support team has provided excellent service by training during conversion, helping to improve our site, and answering questions whenever necessary.
The fact that I was really unsure on how to get started.
Take your time and learn it. For this is a great program and can help you do tons of stuff once you figure it out.
I would recommend this to anyone who is serious about keeping good information available to users, but may not have the resources to put the time into it.
I like the quality and customer service. I always feel like I am speaking to someone knowledgable.
Also able to pull reports quickly. The customers like the updated look of the site and ease of usability with improved navigation.
Ease of use for everyday applications. Anytime I need help it is easy to get.
They are very attentive and are always exetremely helpful.
SmartSupport is easily managed without cutting corners on the user experience.
SmartSupport is a great product at a very good price point. Everyone at Safeharbor is a joy to work with and they delivered on everything the promised.
Sometimes, the product can be difficult to navigate and a little confusing.
The Safeharbor support team has provided excellent service by training during conversion, helping to improve our site, and answering questions whenever necessary.
The fact that I was really unsure on how to get started.
Take your time and learn it. For this is a great program and can help you do tons of stuff once you figure it out.
I would recommend this to anyone who is serious about keeping good information available to users, but may not have the resources to put the time into it.
I like the quality and customer service. I always feel like I am speaking to someone knowledgable.
Also able to pull reports quickly. The customers like the updated look of the site and ease of usability with improved navigation.
Ease of use for everyday applications. Anytime I need help it is easy to get.
They are very attentive and are always exetremely helpful.
SmartSupport is easily managed without cutting corners on the user experience.
Helprace logo
4.7
7

All-in-one customer service solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.7
    Features
    3.8
    Customer support
    4.3
Pros and Cons from Helprace users   
No pros & cons found
Twine logo
4.4
9

Intranet & collaboration platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.2
    Customer support
    4.7
Pros and Cons from Twine users   
No pros & cons found
OfficeAmp logo
4.2
12

Office operations & issue management software on Slack.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    3.9
    Customer support
    4.6
Pros and Cons from OfficeAmp users   
+11
It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue.
I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly.
Excellent suite, user friendly and works great in collaborating with the team.
We couldn't easily figure out who was getting notifications for different requests. Some of our requests were going to no one.
I really like the issue tracker board that shows the backlog, in progress and resolved issues.
It was difficult to see all of the open tasks without pulling a report that would be emailed.
I love the ability to keep track of all my teams requests in one centralized channel through the Slack integration.
I would also often read a message, say I'll do it later and then forget about it because the notification was gone.
It's nice that it's built into slack. Once you get it running and everyone knows where to go, it is easy.
Useful office tool, easy and effective for everyone.
I love that it keeps track of requests/issues submitted by employees and provides instant feedback to them about the status of their request.
I like that it is an easy add on to Slack and there is minimal set up.
I love that it integrates smoothly into Slack.
Easy to use within Slack and all of our employees use Slack so it was an easy transition to get them to submit a ticket for their request and so that they could track it's completion, too.
It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue.
I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly.
Excellent suite, user friendly and works great in collaborating with the team.
We couldn't easily figure out who was getting notifications for different requests. Some of our requests were going to no one.
I really like the issue tracker board that shows the backlog, in progress and resolved issues.
It was difficult to see all of the open tasks without pulling a report that would be emailed.
I love the ability to keep track of all my teams requests in one centralized channel through the Slack integration.
I would also often read a message, say I'll do it later and then forget about it because the notification was gone.
It's nice that it's built into slack. Once you get it running and everyone knows where to go, it is easy.
Useful office tool, easy and effective for everyone.
I love that it keeps track of requests/issues submitted by employees and provides instant feedback to them about the status of their request.
I like that it is an easy add on to Slack and there is minimal set up.
I love that it integrates smoothly into Slack.
Easy to use within Slack and all of our employees use Slack so it was an easy transition to get them to submit a ticket for their request and so that they could track it's completion, too.
It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue.
I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly.
Excellent suite, user friendly and works great in collaborating with the team.
We couldn't easily figure out who was getting notifications for different requests. Some of our requests were going to no one.
I really like the issue tracker board that shows the backlog, in progress and resolved issues.
It was difficult to see all of the open tasks without pulling a report that would be emailed.
I love the ability to keep track of all my teams requests in one centralized channel through the Slack integration.
I would also often read a message, say I'll do it later and then forget about it because the notification was gone.
It's nice that it's built into slack. Once you get it running and everyone knows where to go, it is easy.
Useful office tool, easy and effective for everyone.
I love that it keeps track of requests/issues submitted by employees and provides instant feedback to them about the status of their request.
I like that it is an easy add on to Slack and there is minimal set up.
I love that it integrates smoothly into Slack.
Easy to use within Slack and all of our employees use Slack so it was an easy transition to get them to submit a ticket for their request and so that they could track it's completion, too.
Knowliah logo
3.9
15

Legal case management solution for businesses of all sizes

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    3.8
    Features
    3.9
    Customer support
    4.2
Pros and Cons from Knowliah users   
avatar
avatar
avatar
+4
It's the perfect platform to store and manage all my critical information. The automated contextualization engine is a huge plus, as it helps me find what I need quickly and easily.
We have not lost control of any contract that we have signed after deploying this platform. There is no mess that has occurred in the contract authentication process.
Comprehensive way to manage your knowledge assets.
The difficulty to make changes once the set-up in final / the cost for changes.
It has secure database that keeps contract documents under safe custody.
The signed contract with our partners have been running efficiently with positive ROI.
I like all the different customizable features and fields Knowliah offers. It's very flexible and intuitive.
It's the perfect platform to store and manage all my critical information. The automated contextualization engine is a huge plus, as it helps me find what I need quickly and easily.
We have not lost control of any contract that we have signed after deploying this platform. There is no mess that has occurred in the contract authentication process.
Comprehensive way to manage your knowledge assets.
The difficulty to make changes once the set-up in final / the cost for changes.
It has secure database that keeps contract documents under safe custody.
The signed contract with our partners have been running efficiently with positive ROI.
I like all the different customizable features and fields Knowliah offers. It's very flexible and intuitive.
It's the perfect platform to store and manage all my critical information. The automated contextualization engine is a huge plus, as it helps me find what I need quickly and easily.
We have not lost control of any contract that we have signed after deploying this platform. There is no mess that has occurred in the contract authentication process.
Comprehensive way to manage your knowledge assets.
The difficulty to make changes once the set-up in final / the cost for changes.
It has secure database that keeps contract documents under safe custody.
The signed contract with our partners have been running efficiently with positive ROI.
I like all the different customizable features and fields Knowliah offers. It's very flexible and intuitive.
PACTA logo
5.0
5

Contract Lifecycle Management; Legal Operations Management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.6
    Customer support
    5.0
Pros and Cons from PACTA users   
No pros & cons found
SharpCloud Software logo
5.0
5

Make data compelling, not complex.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.4
    Features
    4.2
    Customer support
    5.0
Pros and Cons from SharpCloud Software users   
No pros & cons found
Userbit logo
5.0
5

Full-stack qualitative research tool for UX & product teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.8
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Userbit users   
No pros & cons found
PHPKB logo
4.3
9

Knowledge management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.6
Pros and Cons from PHPKB users   
No pros & cons found
Talexio logo
4.4
8

Complete Human Resources Suite

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Talexio users   
No pros & cons found
Leanbyte logo
4.7
6

Leanbyte MQS - Manufacturing Qualification System

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Leanbyte users   
No pros & cons found
Mayday logo
4.6
8

The intelligent knowledge base for customer care

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.8
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Mayday users   
No pros & cons found
Shiawa logo
4.7
6

Office management software with several tools.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.3
    Customer support
    5.0
Pros and Cons from Shiawa users   
No pros & cons found
Knowmax logo
4.7
6

Single source of truth. Delivered.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.5
    Customer support
    5.0
Pros and Cons from Knowmax users   
No pros & cons found
Scaffold Platform logo
4.8
5

Corporate Companies Franchise Chains Industry Schools/ Unive

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.2
    Customer support
    4.8