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WhatsUp Gold
5
122
4
90
3
12
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one monitoring of your entire infrastructure.
Table of Contents
WhatsUp Gold - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
WhatsUp Gold overview
Based on 227 verified user reviews
What is WhatsUp Gold?
Reviews for WhatsUp Gold come from a wide variety of industries, including Information Technology and Services (11% of reviewers), Education Management (10%), and Government Administration (9%). The most frequent use case for WhatsUp Gold cited by reviewers is network monitoring (84% of reviewers).
What do users say about WhatsUp Gold pricing?
Most users consider WhatsUp Gold to offer strong value for money, and most reviewers indicate it provides cost savings over competitors. Most users say the licensing model can become expensive, and some mention no free premium version.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Network Monitoring
Alert Notifications
Monitoring Capabilities
Pricing
Performance and Speed
User Logs
WhatsUp Gold’s user interface
WhatsUp Gold review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.2
Customer support
4.4
Reviews sentiment
What do users say about WhatsUp Gold?
Users report WhatsUp Gold offers reliable network monitoring, customizable dashboards, and proactive alert notifications that help them quickly identify and resolve issues. They find it easy to set up and use, with flexible device management and strong visibility into network health, making it suitable for small to mid-sized environments. They appreciate its reasonable pricing compared to competitors and responsive customer support.
Some say advanced configurations and alert customization can be confusing, and performance may suffer with a large number of devices. They note occasional false positives in alerts and wish for improvements in network mapping and dashboard flexibility.
Select to learn more
Who uses WhatsUp Gold?
Based on 227 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
WhatsUp Gold's key features
Most critical features, based on insights from WhatsUp Gold users:
All WhatsUp Gold features
Features rating:
WhatsUp Gold alternatives
WhatsUp Gold
Starting from
1169
Per year
ManageEngine NetFlow Analyzer
Starting from
245
One-time payment
ManageEngine OpManager MSP
Starting from
No pricing info
ManageEngine OpUtils
Starting from
138
Per year
WhatsUp Gold pricing
Pricing plans
Pricing details:
Enterprise Scale
No pricing info
Features included:
- Monitor 100k+ device
- Customise the number of Whatup Gold installs
User opinions about WhatsUp Gold price and value
Value for money rating:
Of 22 reviews that provide robust commentary on WhatsUp Gold's price and value, mention it in a positive light.
Most reviewers indicate WhatsUp Gold offers strong value for money, highlighting its reasonable pricing compared to similar network monitoring tools. They say the product provides a good range of features for the cost and fits well within their budgets. Some users report that it is easy to deploy and use without being too expensive, making it suitable for their organizations. Reviewers appreciate the cost savings compared to other solutions, though a few mention licensing can get expensive and note the absence of a free premium version. Most users consider it a cost-effective alternative for their needs.
, and
WhatsUp Gold integrations (2)
Integrations rated by users
We looked at 227 user reviews to identify which products are mentioned as WhatsUp Gold integrations and how users feel about them.
Integration rating: 4.0 (1)
“having 1 set of tools to handle ITSM and the full lifecycle of end users and hardware makes us a better department.”
Tim C.
Sr. Engineer
Other top integrations
WhatsUp Gold customer support
What do users say about WhatsUp Gold customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of WhatsUp Gold customer support.
Widely noted by reviewers, WhatsUp Gold’s support team is knowledgeable, responsive, and resolves issues efficiently.
A significant portion of users highlight friendly service, easy communication, and helpful follow-up from support staff.
Certain users report difficulty contacting support, mentioning that phone numbers are not easily accessible.
Support options
Training options
To see what individual users say about WhatsUp Gold's customer support, check out the review snippets below.
“Their support staff is great and easy to work with.”
Tim L.
Network Engineer
“Then escalate to helpdesk to try to remotely resolve the issue. If they cannot, then we will make a truck roll to the site with replacement equipment.”
Eric F.
Technical Support Engineer
WhatsUp Gold FAQs
WhatsUp Gold has the following typical customers:
Mid-size Business, Large Enterprises, Small Business
These products have better value for money
Q. What is WhatsUp Gold used for?
Progress WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline
Q. Does WhatsUp Gold support mobile devices?
WhatsUp Gold supports the following devices:
Android, iPhone
Q. What level of support does WhatsUp Gold offer?
WhatsUp Gold offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support
