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WhenToWork
5
78
4
41
3
9
2
5
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Employee and restaurant scheduling solution
Table of Contents
WhenToWork - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
WhenToWork overview
What is WhenToWork?
WhenToWork is an online employee scheduling solution that enables businesses of all sizes to schedule employee shifts manually or automatically, and allows employees to view schedules, swap shifts, request time off, and more. With WhenToWork, users can create repeating or varied weekly schedules for one or multiple locations, with the ability to add shifts manually or import them from a template.
The drag-and-drop interface allows users to copy and move shifts, with employees automatically notified by text or email of any changes. Shifts can also be unassigned and moved to the tradeboard for employees to claim. Users can view which employees have seen and confirmed receipt of their schedules. When time off requests are approved, the schedule is updated automatically.
WhenToWork also includes an auto fill feature which can create optimal schedules according to a range of parameters. When creating schedules, auto fill automatically honors minimum breaks between shifts, maximum hours or shifts per day or week, approved time off, and any times which employees are listed as being unavailable. Employees can record work time preferences, specifying which times as per preference and dislike to work, which can be taken into account when scheduling. Users can also choose to fill shifts by seniority, based on hire date, or using priority groups, which are defined for each employee.
Starting price
per month
Alternatives
with better value for money
WhenToWork’s user interface
WhenToWork review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about WhenToWork?
Reviewers indicate WhenToWork simplifies employee scheduling, shift management, and communication, making it easy for staff to view schedules, request time off, and trade shifts. They appreciate the ability to access schedules from anywhere, use templates, and receive real-time updates, which saves time and reduces confusion for both managers and employees.
Users say the platform is generally easy to use and efficient, though some feel the interface is outdated and wish for more modern features or integrations. They report a learning curve for new users and note that bulk scheduling or shift trading could be improved.
Select to learn more
Who uses WhenToWork?
Based on 133 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
WhenToWork's key features
Most critical features, based on insights from WhenToWork users:
All WhenToWork features
Features rating:
WhenToWork alternatives
WhenToWork pricing
Value for money rating:
Starting from
28
Per month
Flat Rate
User opinions about WhenToWork price and value
Value for money rating:
To see what individual users think of WhenToWork's price and value, check out the review snippets below.
Amanda G.
Practice Manager
Amanda G.
Practice Manager
WhenToWork integrations (2)
Integrations rated by users
We looked at 133 user reviews to identify which products are mentioned as WhenToWork integrations and how users feel about them.
Integration rating: 4.0 (1)
“Attorney uses Google calendar for personal calendar so it helps me integrate with Clio calendar to avoid conflicts. But it seems to need an extra step which I would love to avoid. Have to "copy to firm" in Google before it appears in Clio.”
Sandra A.
Paralegal
Integration rating: 5.0 (1)
“For a customer success role where you're regularly presenting account health or escalation trends to leadership, having diagrams that are grounded in live spreadsheet data adds a layer of credibility that static visuals simply don't have.”
“Merged to create the listing for upload”

Prashast S.
Customer Success
Other top integrations
WhenToWork support options
Typical customers
Platforms supported
Support options
Training options
WhenToWork FAQs
WhenToWork has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. Does WhenToWork support mobile devices?
WhenToWork supports the following devices:
Android, iPhone, iPad
Q. What level of support does WhenToWork offer?
WhenToWork offers the following support options:
24/7 (Live rep), Email/Help Desk, Knowledge Base, FAQs/Forum











