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Builder Prime Logo

Builder Prime

4.8
(55)

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All-in-one home improvement business management platform

(5)

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Builder Prime Features

Features Summary

Functionality

4.6

/5

55

Total features

51

6 categories

Builder Prime features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Bid Management
CRM
Calendar Management
Calendar/Reminder System

Common features of Construction Management software

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Audit Trail
Bid Management
Budget Tracking

Price starts from

79

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

55

Price starts from

79

Per month

learn more

Total Features

51

Unique features

  • Calendar/Reminder System

  • Contact Database

Functionality

4.3

/5

2.6K

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

157

Features in Common

46

Unique features

  • Online Time Clock

  • Drag & Drop

  • Work Order Management

  • Assembly Takeoff

Functionality

4.2

/5

1.6K

Price starts from

499

Per month

visit website

Total Features

146

Features in Common

45

Unique features

  • Progress Reports

  • GPS

  • Bills of Material

  • Project Scheduling

Common Builder Prime comparisons

Reviewers who mentioned features said:

SH
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Steve H.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent construction based CRM loaded with well-developed features and Actual integrations

Reviewed a year ago

BP was our first CRM... easy to learn and use but also customizable at the same time. It wasn't perfect but user error was also part of the problem. We tried switching to another CRM but ultimately came back to appreciate BP as it is a well developed software backed with full integrations and helpful/ friendly customer support.

Pros

Full integration with Quickbooks. Estimating and Invoicing within the CRM. Mobile Friendly!! CompanyCam integration.

Cons

You'll be hard pressed to find an out-of-the-box CRM that has everything but Builder Prime comes closer than any other that we've tried. Our next most desirable integration would be with PandaDoc and possible SmartDocs.

KO
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Kala O.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Builder Prime has changed the game for us!

Reviewed 2 years ago

Overall this software has enhanced our functionality and efficiency of our company. We have been so much better organized with the support of Builder Prime!

Pros

This software has made it so simple for our growing construction company to streamline projects, store information and coordinate our subcontractors.

Cons

We had a lot of help from the support team when we first purchased this software. Some of our team members had a hard time learning how to use the system, switching over, and accessing the mobile app. Overall, this has been a great program for us.

KG
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Kristian G.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good System, lacks capability for end user on an individual level

Reviewed a year ago
Pros

Its great for overall management of leads and projects and tasks etc. Data has helped a lot and is only as good as the data you enter and how organized you are.

Cons

It only has the capability to be automated by the system administrator and can only be implemented company wide taking away the capability of the individual sales people using it for quoting and crm to actually automate personalized follow-up programs, messages, scripts, to dos and signatures less personalized depending on what piece of info or what selection of contract you decide to send. intigration with other softwares seems to be less than ideal and

BH
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Brad H.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Goof platform, still building out some needed flexibility

Reviewed a year ago
Pros

Everything is integrated into one spot Contracts, payments, pipelines, to-dos Other than an external companycam integration ha most of what we need in one spot

Cons

Reporting flexibility. Need to download and run external reports for dashboards since system logs out every 30 min.Mobile app uses a lot of data

JJ
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Jamie J.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great CRM Program

Reviewed a year ago

Overall, it has been a great tool for our company.

Pros

It is customizable and communicates with everyone internally & externally

Cons

I am not able to customize my own report.

JR
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Jake R.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Workflow & Customization

Reviewed 7 months ago

So far everything has been great. It does exactly what we wanted from a construction CRM and the customer service has been great.

Pros

Being able to fully customize the job info page was big for us because at a glance we can get a full overview of scope of work and product selection for each job.

Cons

Getting financials set up correctly could probably be easier.

NB
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Nancy B.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Small Painting Contractor

Reviewed 8 months ago
Pros

My husband has owned a painting company for 30 years. He's employed 6 or less employees at any given time. Having started his company in the 80's, he has been using a yellow pad to operate his business on. When he asked me to work with him last year, I immediately set out to bring him in to the 21st Century. Builder Prime provided the tools to be able to do that. We are now organized and professional thanks to Builders Prime. The program walks you thru each step of the natural process and keeps track of each step. The program is extremely easy and the customer service has been top notch.

Cons

There have been no cons so far. Whenever I have not understood how the program works, [sensitive content hidden] has been readily available to answer any questions.

LR
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Lorenzo R.

Construction, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best CRM for Small to Medium General Contractors

Reviewed 5 months ago
Pros

The CRM is very easy to use & customizable. There are videos to teach you the CRM. The Account Manager provides training to owners & key personnel. They reply quickly whenever you have questions. Our subcontractors also enjoy using Builder Prime to submit bids.

Cons

There are a few features that need to be revised. However, the team at Builder Prime listens to your requests and will update future versions based on your feedback.

MH
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Maddie H.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Uretek ICR

Reviewed 10 months ago

Overall, the company has had a great experience with Builder Prime. We really appreciate the support team for always providing their assistance when needed!

Pros

Builder Prime allows us to connect to several add-ons and keep a clean system. Due to the simplification this CRM has, our company has been able to see results in how it has changed the work style. The CRM allow sus to stay involved and track progress for projects.

Cons

Our company provides concrete repair services and therefore the CRM is technically not built for our industry, however, we have made additions to our system that allows us to use it to its potential.

BL
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Brian L.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer!

Reviewed a year ago

Absolutely amazing, this was a game changer in so many ways. I handle a lot when it comes to our company and I have slowly been bringing on 3rd parties to handle lead generation and scheduling and it was a breeze for them to pick up. Any special feature requests that would pertain to our account can be submitted and then the BP team gets to work to make it happen. Customer service is unreal!

Pros

Very easy to learn and implement. Getting everything customized and then adding on the fly was simple.

Cons

employee or subcontractor clock in clock out. We tried this and attempted several times to make this function work with our hourly based sub contractors and employees but eventually removed everyone that has to clock in and clock off builder prime and are currently using the old fashion way.

JF
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Jack F.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Get Organized!

Reviewed a year ago

The service has been great, [sensitive content hidden] our AM is the most responsive and kind AE we have ever worked with! She has helped us without complaint through our set up calls, a hundred emails, syncing QBO, and setting up payment capture.

Pros

I absolutely love all the features of this CRM. We went from having a different CRM, different payments solution, and tracking sales via excel to having it all in one place. But it is more than just having it in one place because many construction CRM's offer that. Builderprime has all these pieces working smoothly together and displays all the data in an easy to access readable format. If someone asked me 6 months ago to pull a report on deposits from sales from a week prior, or show me sales from a specific lead source, or outstanding payments on installations, I would have manually looked it up. Now it is the click of a button. It all syncs to Quickbooks which is very helpful for knowing our numbers. There is more to say but check it out for yourself.

Cons

My feedback for them has been to have a slightly different invoice appearance and have customer communication on the dashboard as an option.

JF
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Jack F.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best CRM I’ve Worked With Yet

Reviewed 4 years ago

I’ve never been one to follow processes and procedure because of all the tedious steps it takes. Builder Prime handles most of those tasks freeing up my time to actually do the sales part of my job. I’ve got it to the point where updating is just scrolling and a couple of clicks through my templates and I’m done. The tasks are fantastic for follow ups and the automated reminders keep me on track. My followup sales have noticeably improved the system. I would recommend Builder Prime to anyone, from office administration to the CEO, looking to make their business streamline and more successful.

Pros

Everything I need is in front of me...LITERALLY. When I have to follow up with a potential customer, it’s such a convenience having everything at my fingertips. From the initial meeting to resulting the appointment to following up, this is the best CRM you could ask for. The customizable tasks and automated management make following up an absolute breeze.

Cons

Nothing really. Future upgrades making the system available offline would be the biggest plus.

SW
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Scott W.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Real world CRM for contractors

Reviewed 5 years ago

It’s the only CRM that lets you input a manual price. Also only CRM that helps build how your contract and proposal forms. We are very happy with this software.

Pros

We have searched for a CRM that connected leads to proposals and contracts, had multiple projects per contact, lead source tracking, project sales pipeline and most importantly, the ability to customize the price after a proposal was built for 3 years and have finally found it. Top notch customer service means they tailored the proposal and contract documents to look exactly like the ones we’ve been...

Cons

The only things missing are the things they’re already developing such as google calendar integration, additional email and communication features, and zappier integrations.

Vendor response

Hi Scott, Thanks so much for the kind words! I am so happy that we can help you save time and make your processes more efficient! Actually the Google Calendar and Zapier integrations are available now. I will reach out to help you get those set up. Gmail integration coming soon :) Regards, Jonathan

JS
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Jennifer S.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I Cannot Recommend Highly Enough

Reviewed 2 years ago

Fabulous. The customer service is excellent, the team is obviously passionate. I cannot say enough great things about this company.

Pros

All in one solution with ability to work seamlessly with additional softwares like Mail Chimp, Company Cam and more.

Cons

The ability to print all the reports would be great. Most of them print, but several must be edited in spreadsheet before printing because there are so many columns of data (which results in super tiny print) . An option to print 'select columns' would be helpful.

CB
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Cortney B.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall Satisfaction

Reviewed a year ago

I enjoy working with the program and find it easy to navigate.

Pros

Really like and use the automations for tracking purposes, scheduling is easy and simple, program has lots of potential that we continue to learn about every day

Cons

I would really like to see the discount applied as a single line item rather than a percentage of the overall invoice. This is very confusing for clients to understand which means we spend time explaining the discount to them. Would also really like to be able to add attachments to any email sent not just certain ones- this can probably be done but I haven't figured it out in the configuration process yet. Lastly, being able to forward an email that has already been sent to the client by another team member would also be very beneficial.

KC
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Kyler C.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Convenience

Reviewed a year ago

Incredibly easy to learn, organization is great. Customer service via zoom was phenomenal, their IT tech walked me through my issues and was very polite, also helped me learn to connect my headset via Bluetooth on zoom.

Pros

Convenience and accessibility, being able to store customer info, as well as manage installations of jobs, view, photos, and restructure products and pricing.

Cons

Nothing major, minor details about the dashboard that would make it easier to determine wether a client is still in the pipeline or has been removed without clicking directly into the account.

GK
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Graeme K.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Builder Prime Review 2 years later

Reviewed a year ago

Overall, Builder Prime has enabled us to manage sales and service for multiple businesses. The customer service received for any issue has been phenomenal.

Pros

The software is easy to use with a number of integrations and has esignatures built in. Great for tracking sales and developing a scope of work. Training was very quick and the addition of a custom configurator is great.

Cons

Software is missing some key reports and a defined post sales service module. Although you can export almost anything to excel and they have a work around for the service,

Vendor response

Thanks so much for the review Graeme! We have plans to add a lot more to the reports this year, so hopefully we can reduce how often you need to go out to Excel.

AM
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Andrew M.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Everyday use of Builder Prime

Reviewed a year ago

It has been overall very good.

Pros

My number one thing that I like most is the customer support. There are a ton of feature on it and the team has been amazing anytime I have a question, no matter how big or small. Also, ease of use for most things is great.

Cons

My biggest complaint is that you can’t send an automated e-mail or text a certain amount of time before a scheduled appointment, only a certain amount of time after. For example: I really want to be able to send an automated message the Friday before a job starts telling them what to expect and when we will be there and that the job is still on for the next week and I’m not able to do that. I really want to be able to automate that.

TA
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Tina A.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I enjoy Builder Prime but there are a few things that can be improved

Reviewed a year ago

I really love it. It’s very easy to use and the customer support is great.

Pros

Reports are great. Client and project progression are very easy to work with.

Cons

I would like it to be integrated with Microsoft Office. The inventory management system needs to be tweaked to allow us to delete product if entered incorrectly. Work orders to be connected to the employees timecards so they don’t have to be manually entered

JI
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Juan I.

Architecture & Planning, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall great CRM for us!

Reviewed a year ago

Overall we have had a great experience with Builder Prime. It helps keep our info and data organized. It helps us streamline the process from creating the lead and estimates to closing the project.

Pros

I tried several other CRM and BP was the first one I found that matches the flow of our work. It made it easy to integrate and operate the software. The integration with CompanyCam works great!

Cons

The only Con and only thing I wish BP can improve is on a better app for your phone. The app is very slow especially the Sign in page.

TG
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Ty G.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love Builder Prime

Reviewed a year ago

Amazing

Pros

The workflow from sales & leads, to estimates, to project management, to invoicing integrated into our bookkeeping program simplified what we do from 5 programs to 2 (Builder Prime & QuickBooks)

Cons

The task management only allows for individual tasks or job specific tasks. It doesn’t allow for team tasks or an integrated task workflow.

JK
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John K.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent CRM For Contractors

Reviewed a year ago

We love it! and have been using the software for 4+ years now. The builder prime team knows how to build a high quality CRM for contractors that helps save time and money!

Pros

Builder Prime is the best CRM for contractors. It helps is efficiently manage all aspects of our business from Leads, Sales and Production

Cons

They are working on supplying better reporting features

JG
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Josefina G.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My best investment for sure!

Reviewed a year ago

Great!

Pros

Since we have this software the general operation of our company has improved. And every time we have question or some problem, customer service immidiatly reply.

Cons

I don't have anything to fill here. We are very pleased with this software and every time we need something we contact the customer service and they immediately support us.

SH
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Steven H.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good CRM

Reviewed a year ago
Pros

Enjoy using builder prime for all my work projects. Very easy to use, and nice to have everything in one spot

Cons

Sometimes when service isn't good, it doesn't cooperate very well, hard time getting stuff saved, or access to it.

ML
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Marc L.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall great product for my small service company

Reviewed a year ago

We mostly save time and avoid forgetting steps in our processes, keep track of leads and sales

Pros

Saves time on sending quotesAutomates simple tasks like follow ups and such

Cons

Interface and invoice/quote graphic could seem dated, but great CRM overall