Builder Prime Reviews

I've used Market Sharp, Zoho and Salesforce in the past and all of them didn't offer the custom features Builder Prime's team has built out for our company.

No cons were added to this review

Thanks John! I am so glad that we have been able to help you with the features and functionality you've been searching for. We always have our foot on the gas to continuously and rapidly roll out even more features and improvements into the software.

This software has made it so simple for our growing construction company to streamline projects, store information and coordinate our subcontractors.

We had a lot of help from the support team when we first purchased this software. Some of our team members had a hard time learning how to use the system, switching over, and accessing the mobile app. Overall, this has been a great program for us.

The software is easy to use with a number of integrations and has esignatures built in. Great for tracking sales and developing a scope of work. Training was very quick and the addition of a custom configurator is great.

Software is missing some key reports and a defined post sales service module. Although you can export almost anything to excel and they have a work around for the service,

Thanks so much for the review Graeme! We have plans to add a lot more to the reports this year, so hopefully we can reduce how often you need to go out to Excel.

All in one solution with ability to work seamlessly with additional softwares like Mail Chimp, Company Cam and more.

The ability to print all the reports would be great. Most of them print, but several must be edited in spreadsheet before printing because there are so many columns of data (which results in super tiny print) . An option to print 'select columns' would be helpful.

Everything I need is in front of me...LITERALLY. When I have to follow up with a potential customer, it’s such a convenience having everything at my fingertips. From the initial meeting to resulting the appointment to following up, this is the best CRM you could ask for. The customizable tasks and automated management make following up an absolute breeze.

Nothing really. Future upgrades making the system available offline would be the biggest plus.

We have searched for a CRM that connected leads to proposals and contracts, had multiple projects per contact, lead source tracking, project sales pipeline and most importantly, the ability to customize the price after a proposal was built for 3 years and have finally found it. Top notch customer service means they tailored the proposal and contract documents to look exactly like the ones we’ve been...

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The only things missing are the things they’re already developing such as google calendar integration, additional email and communication features, and zappier integrations.

Hi Scott, Thanks so much for the kind words! I am so happy that we can help you save time and make your processes more efficient! Actually the Google Calendar and Zapier integrations are available now. I will reach out to help you get those set up. Gmail integration coming soon :) Regards, Jonathan

I like the Biding and Proposal element, which the presentation to the customer is such that it has increased my net sales dramatically. In Addition, it has cut down on the time in putting the bids and proposals together. This software has taken my company to the next level and beyond. I am only utilizing a small portion of the tools, but cant wait to implement many other of the functions available and watch my company grow. Furthermore, whenever I need help with anything product support is there assisting me with all of my needs.

No cons were added to this review

Thank you Thomas for your review! Your words mean so much to us because this is why we built the software in the first place - to help contractors like yourself be more successful. We are always here to help, and look forward to helping you improve your business even more with the adoption of the other tools and functionality in the software.

I like the ease of use, the software help and implementation when needed is incredibly fast and always helpful.

At times the software changes without warning or letting us know even after the fact that something was changed. We have been with this program since the beginning of our company and almost the beginning of Jonathans company. I think I would like it if, after all this time, we would get a heads up on things that would make our use with the CRM more beneficial. Perhaps with things that we are not using yet you know are available.

Easy to use, colors, and the details it provides.

We have needed assistance in scheduling installs or assign task with time frames, it seems to take a lot longer to schedule for different reasons. For instance, if we needed to schedule an installation for one contractor and then schedule a service for another contractor.

Very easy to use for calculating stats and sales leads

Initial use a little difficult until you learn the features

Thanks so much for the review Addam! We'd love to hear more about what you found difficult early on. We are always trying to improve this onboarding process and that feedback would be really valuable for us in that pursuit. Please don't hesitate to reach out from your Help page in the app if you'd be so inclined.

The customer service and attention to detail are fantastic! [SENSITIVE CONTENT] are awesome! We are so glad we switched to Builder Prime for our CRM. No regrets whatsoever. Every time we have a question, one of them replies same-day. When we have feature requests, they try their best to make it happen ASAP.

Nothing so far... After using other CRMs for the construction industry, Builder Prime is definitely the best. No complaints.

Simple integrations with many parties and easy repotting!

Some reports could use a little tweaking but overall great system. They are always making improvements to keep you loyal and up to date!

Builder Prime has helped me take my business to the next level. The user interface is very easy to navigate and understand. We switched from writing manual contracts to generating contracts in the system and we will never go back. In one snapshot you can get important information about how the company is performing also each employee has his specific metrics and information when they log in. you feel comfortable. We tailored the software to my specific needs so 10/10 guys you can’t go wrong.

Not a lot to be honest. Even when there were features that we wanted to get [SENSITIVE CONTENT HIDDEN] added them to the developer list so they can be added later on. What more can you ask.

It streamlines everything it works great!

I can't think of any negatives it always getting new updates and software

The automation that is easy to customize to my specific needs for each business I have on the platform. I am all about process, process, and then some more process and it ensure my team is working in their lane always.

The only least feed back which is funny cause they offer 100% free support is that there is no paid support option. I would gladly pay $1000-$5000 for full set up which may be an option.

The simple functionality of this program makes it easy for all skill levels,

Some of the integration features with other software and the automation

best feature is support. He listens to his customers and is always improving the software! Amazing estimating functions!

Security config can be a little tricky but help just an email away. This is a little more money a month than I wanted to spend but it's keeping our team totally in sync so it's definately worth it as we split between residential and commercial lines.

Flexibility and a overall features, professoinal apperance/ formatting.

Integration with more systems, but as long as you have people like [SENSITIVE CONTENT HIDDEN] helping anything can be done.

I had no idea there was software out there that could make my life so much easier. With the click of a few buttons, I'm sending emails, creating contracts, and scheduling jobs in a fraction of the time.

Training video course maybe. There was a bit of an initial learning curve for me.

We love that everything is seamless. We are a small company, but it makes us look like a large company. Very easy to use. Training videos are on point and customer service is the best, and incredibly responsive!

N/A I really do not have much to say on what I don't like. As long as permissions are setup correctly, all works great!

The software is developing so quickly it is difficult to single out any one quality. Having said that, having a Gantt scheduling tool sets this apart, even from ProCore.

Quantity of reports may not be enough for some.