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Act! vs OpenCRM Comparison (2026)

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HubSpot CRM

4.5

Salesforce Sales Cloud

4.4

Zoho CRM

4.3

Good recommendations?

Act!

OpenCRM

Overview

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized and turn relationships into results.

Fully-featured cloud CRM software with everything you could ever need to help your business grow. A sophisticated permissions model keeps your data safe. Integrations are available from Lead acquisition through to Accounting integrations, with Workflow there to help you streamline your journey.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

939

418

262

119

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

4.6

294

187

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“It allows to make changes in our own database, means if need to make some modifications to our existing database, one doesn't need to be dependent on technical support.”

Andrew B.

Managing Partner

“I have used the software since 2001, and it has been an essential part of managing my customer relationships, sales activities, and contact database for over two decades.”

Jamie C.

Owner

“It helps us stay organized, track client interactions, and manage our sales pipeline efficiently. While it may not have the most modern interface, its functionality and flexibility make it a valuable tool for maintaining strong client relationships and supporting day-to-day operations.”

Dominic S.

Financial advisor

Pros

“Excellent software and ease of use, detailed in depth reporting available and management of tickets, sales orders as well as online resource for customer e-signing of orders and logging of tickets via our portal.”

Mike U.

Sales Consultant

“The option to schedule into CRM Calendar for easy tracking past activity and work done which makes it easy to move forward for next steps with client.”

Shenelle S.

Customer Success Executive

“The ability to have a software that can be easily and cost effectively tailored to existing business processes.”

Brigitte B.

Director

Cons

“The desktop version i use does not allow the automatic creation of a Purchase Order from an estimate. ”

Raymond L.

Owner

“If I had to identify one drawback, it would be that the software can occasionally be a bit finicky—particularly with things like Outlook integration needing to be reset or reconfigured from time to time.”

Dan M.

President

“Slowdowns, syncing problems, or database issues as contact lists grow.”

Scott L.

Mortgage Loan Officer

Cons

“At times, the load times can feel a bit slow, especially when switching between modules or accessing reports, but it’s nothing that severely disrupts workflow.”

Connor H.

IT Technician

“It times out giving an error after logging an activity which impacts productivity.”

Shenelle S.

Customer Success Executive

“Can be a bit glitchy and clunky.”

Samantha R.

Operations Director