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Act! vs VipeCloud Comparison (2026)
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Good recommendations?
Overview
Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized and turn relationships into results.
Franchise CRM for the AI era. More than half of franchise leads arrive after hours, and VipeCloud’s AI Booking Agent texts each one within seconds and books the call, driving a 62% lift in bookings. Pre-built for franchise brands, sales organizations, and consultants from day one.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
3.9
939
5
4
3
2
1
418
262
119
67
73
- Value for money
- Ease of use
- Features
- Customer support
61%
would recommend this app4.9
163
5
4
3
2
1
143
17
3
0
0
- Value for money
- Ease of use
- Features
- Customer support
93%
would recommend this appPros
“It allows to make changes in our own database, means if need to make some modifications to our existing database, one doesn't need to be dependent on technical support.”
AB
Andrew B.
Managing Partner
“I have used the software since 2001, and it has been an essential part of managing my customer relationships, sales activities, and contact database for over two decades.”
JC
Jamie C.
Owner
“It helps us stay organized, track client interactions, and manage our sales pipeline efficiently. While it may not have the most modern interface, its functionality and flexibility make it a valuable tool for maintaining strong client relationships and supporting day-to-day operations.”
DS
Dominic S.
Financial advisor
Pros
“As a nonprofit with limited resources, it was imperative that we received strong training, and timely customer support as we set up our automations and integrations to our Donation Platform, GiveButter.”
BK
Bobby K.
President
“Great - their videos are super useful to learn how to do everything.”
Gloria K.
CEO
“I had a small issue on a newsletter late at night (self inflicted) and had a fix first thing in the morning.”
DB
Dan B.
Managing Director
Cons
“The desktop version i use does not allow the automatic creation of a Purchase Order from an estimate. ”
RL
Raymond L.
Owner
“If I had to identify one drawback, it would be that the software can occasionally be a bit finicky—particularly with things like Outlook integration needing to be reset or reconfigured from time to time.”
DM
Dan M.
President
“Slowdowns, syncing problems, or database issues as contact lists grow.”
SL
Scott L.
Mortgage Loan Officer
Cons
“With multiple users, it was not easy to share contacts, templates, etc. Or maybe we didn't know how.”
Gloria K.
CEO
“They're fine, but don't look great integrated onto my Squarespace pages.”
BY
Bryan Y.
Owner
“There are times when the tasks takes time to appear which delays the workload. ”
YJ
Yajaira J.
Client Service Manager
- Vendor responds to reviews
- Last review13 days ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features105
- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Autoresponders
- Batch Processing
- Billing & Invoicing
- Brand Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Chat/Messaging
- Click Tracking
- Client Management
- Collaboration Tools
- Commenting/Notes
- Committee Management
- Compliance Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Conversion Tracking
- Credit Card Processing
- Customer Database
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Extraction
- Data Import/Export
- Data Security
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Management
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- For Insurance Industry
- For Nonprofits
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Franchise Intranet
- Franchise Operations Management
- Fundraising Management
- Generative AI
- Grant Management
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Key Performance Indicators
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Marketing Management
- Meeting Management
- Membership Management
- Microlearning
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Location
- Multivariate Testing
- Onboarding
- Online Forms
- Opportunity Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Prioritization
- Proposal Generation
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SMS Marketing
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Source Tracking
- Summary Reports
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Training Management
- Visitor Tracking
- Visual Analytics
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- Workflow Automation
- Workflow Management
- Total features164
- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Autoresponders
- Batch Processing
- Billing & Invoicing
- Brand Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Chat/Messaging
- Click Tracking
- Client Management
- Collaboration Tools
- Commenting/Notes
- Committee Management
- Compliance Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Conversion Tracking
- Credit Card Processing
- Customer Database
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Extraction
- Data Import/Export
- Data Security
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Management
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- For Insurance Industry
- For Nonprofits
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Franchise Intranet
- Franchise Operations Management
- Fundraising Management
- Generative AI
- Grant Management
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Key Performance Indicators
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Marketing Management
- Meeting Management
- Membership Management
- Microlearning
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Location
- Multivariate Testing
- Onboarding
- Online Forms
- Opportunity Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Prioritization
- Proposal Generation
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SMS Marketing
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Source Tracking
- Summary Reports
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Training Management
- Visitor Tracking
- Visual Analytics
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- Workflow Automation
- Workflow Management
Integrations
- Total integrations24
- BigCommerce
- Calendly
- ClickFunnels
- Docusign
- Dropbox
- Ecwid
- Eventbrite
- FreshBooks
- Freshdesk
- Google Contacts
- Google Workspace
- Jotform
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online
- Shopify
- Slack
- Square Payments
- Squarespace
- Stripe Payments
- SurveyMonkey
- Trello
- Twitter/X
- Volusion
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- iCloud
- Total integrations12
- BigCommerce
- Calendly
- ClickFunnels
- Docusign
- Dropbox
- Ecwid
- Eventbrite
- FreshBooks
- Freshdesk
- Google Contacts
- Google Workspace
- Jotform
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online
- Shopify
- Slack
- Square Payments
- Squarespace
- Stripe Payments
- SurveyMonkey
- Trello
- Twitter/X
- Volusion
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- iCloud
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