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Agile CRM vs EngageBay CRM Comparison

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Overview

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage...

Category Leaders

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8.99

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

521

5

4

3

2

1

250

160

62

21

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.7

783

5

4

3

2

1

540

221

20

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.

Pros

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

Cons

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.

Cons

Some missing features such as missing Google Meet, and location in calendar event.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
Landing page templates are very limited at the moment.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features221
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto Update
  • Auto-Dialer
  • Automated Publishing
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Availability Management
  • Batch Processing
  • Behavior Tracking
  • Billing & Invoicing
  • Blended Call Center
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Caller ID
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Signature
  • Canned Responses
  • Cataloging/Categorization
  • Channel Management
  • Churn Management
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Computer Telephony Integration
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Gamification
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Group Scheduling
  • Help Desk Management
  • IT Asset Management
  • IVR
  • Image Library
  • Inbound Call Center
  • Inbox Management
  • Incident Management
  • Influencer Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Optimization
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Site Management
  • Multiple User Accounts
  • Multivariate Testing
  • Notification Scheduling
  • Offline Form
  • Onboarding
  • Online Booking
  • Online Forms
  • Opportunity Management
  • Outbound Call Center
  • Pageview Tracking
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Proactive Chat
  • Product Catalog
  • Progress Tracking
  • Progressive Dialer
  • Project Planning/Scheduling
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Real-time Scheduling
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Response Management
  • Responsive Web Design
  • Revenue Management
  • Routing
  • SEO Management
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Site Search Tracking
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Source Tracking
  • Spam Blocker
  • Sub-Task Management
  • Subscription Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Target Account Identification
  • Task Editing
  • Task Import
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • To-Do List
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Visitor Tracking
  • Voice Mail
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Widgets
  • Win/Loss Analysis
  • Workflow Configuration
  • Workflow Management
  • Total features228
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto Update
  • Auto-Dialer
  • Automated Publishing
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Availability Management
  • Batch Processing
  • Behavior Tracking
  • Billing & Invoicing
  • Blended Call Center
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Caller ID
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Signature
  • Canned Responses
  • Cataloging/Categorization
  • Channel Management
  • Churn Management
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Computer Telephony Integration
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Gamification
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Group Scheduling
  • Help Desk Management
  • IT Asset Management
  • IVR
  • Image Library
  • Inbound Call Center
  • Inbox Management
  • Incident Management
  • Influencer Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Optimization
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Site Management
  • Multiple User Accounts
  • Multivariate Testing
  • Notification Scheduling
  • Offline Form
  • Onboarding
  • Online Booking
  • Online Forms
  • Opportunity Management
  • Outbound Call Center
  • Pageview Tracking
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Proactive Chat
  • Product Catalog
  • Progress Tracking
  • Progressive Dialer
  • Project Planning/Scheduling
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Real-time Scheduling
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Response Management
  • Responsive Web Design
  • Revenue Management
  • Routing
  • SEO Management
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Site Search Tracking
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Source Tracking
  • Spam Blocker
  • Sub-Task Management
  • Subscription Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Target Account Identification
  • Task Editing
  • Task Import
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • To-Do List
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Visitor Tracking
  • Voice Mail
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Widgets
  • Win/Loss Analysis
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations114
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations43
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

CM
AvatarImg

Carla M.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Agile CRM logo

Agile CRM

Agile CRM Makes Work Easier for Us

Reviewed 3 months ago
Pros

Agile CRM has been a reliable solution for customer relationship management. I like the effectiveness of Agile CRM.

Cons

Agile CRM is flawless. No issues when using Agile CRM.

AvatarImg

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Agile CRM logo

Agile CRM

Setup Complete Email Campaign With Agile CRM

Reviewed 5 years ago
Pros

1. Create complete customer record and create email campaign for emailing at particular event is easy. 2. Setup synchronization among various modules such as synchronization between inventory of products and admin modules for notification emails (email automation once product gets zero). 3. Notify customers on a particular event or if new product launched. 4. Lead management is easy , it has particular section for lead management. 5. Great IDE to make use work easy. 6. Setup call functionality with Agile CRM is also possible.

Cons

You must have little CRM understanding to use Agile CRM.

PK
AvatarImg

Petteri K.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Agile CRM logo

Agile CRM

Great product, unfortenately not updated anymore

Reviewed 7 months ago
Pros

The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing. I have tested many CRM softwares, and Agile CRM is by far the best for me.

Cons

The company behind Agile CRM launched 500apps, which includes crm.io; however, crm.io is not as yet as good and easy to use as Agile CRM. Agile CRM is not any more updated.

WL
AvatarImg

Will L.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Agile CRM logo

Agile CRM

Kind of tough to navigate at first - not the most intuitive CRM at first but very effective after

Reviewed 7 years ago

CRM

Pros

Ability to upload and have new content integrate/sync with existing info. Campaigns work well and very clearly organized marketing vs. sales.

Cons

Reminders aren't great. Stuff is somewhat hard to find at first - doesn't seem very intuitive -tough to navigate. HTML editor looks very dated and is tough to use, even for someone who considers themselves tech/media savvy. Tough to learn how the nodes integrate/work.

RB
AvatarImg

Rahul B.

Investment Banking, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Agile CRM logo

Agile CRM

Supportive Good to work upon

Reviewed 6 years ago

As in market so many CRM software are present Agile CRM come with complete package

Pros

Track Contacts save time lead nutrition Create report is the best features sales reminders calls reminder bulk mails Action Triggers for the suitable marketing calls

Cons

Sometimes gets complicated and difficult to understand

Vendor response

Hi Rahul, Thanks for reviewing our product. As we have designed a free plan for a very small startups, you would not be able to explore the real power of Agile CRM. I see that ICICI is a big company and would recommend using our Enterprise plan to exceed you expectations. There are many many automations and tasks available for a assets management company like your's. I would strongly recommend you to use a paid version and get free on-boarding as well to understand the product completely. Do let us know if you want to explore the product further, we can show a live demo.

AvatarImg

Verified reviewer

Media Production, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Agile CRM logo

Agile CRM

Very Good

Reviewed 6 years ago
Pros

This CRM is very easy to use, especially for people that is new to CRM.

Cons

Need more customer contact follow up features.

AvatarImg
AvatarImg

Prudencia F.

Research, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Agile CRM logo

Agile CRM

Easy to use

Reviewed a year ago
Pros

It was easy to set up and I was able to customize it to my needs. It had a wide range of features, from lead management to customer service. I also liked how it had a built-in marketing automation feature, which made it easy to follow up with leads and customers. The customer service team was also very helpful when I had questions.

Cons

I haven't had any negative experiences with Agile CRM

AvatarImg

Verified reviewer

Wholesale, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Agile CRM logo

Agile CRM

Our company are new to Agile CRM, but so far so good!

Reviewed 6 years ago
Pros

We have tried several different CRM programs, and so far Agile CRM seems to be our favorite!

Cons

We really like the easy format. Just the learning curve is the only negative.

FC
AvatarImg

Francesco C.

Events Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Agile CRM logo

Agile CRM

All in one CRM

Reviewed 7 years ago

contact management and customer care

Pros

Agile CRM is customizable CRM easy to use. Custom widget, custom fields and integration with Stripe are top.

Cons

Nothing in particular, has improved a lot in recent years. It would be useful an integration with Mailchimp

AvatarImg
AvatarImg

Samuel G.

International Trade and Development, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Agile CRM logo

Agile CRM

Logiciel de publicité

Reviewed 7 months ago
Pros

Avec ce logiciel je fais la publicité de mon entreprise et je reste en contact avec d'autres entreprises pour mieux enrichir mes relations avec eux . C'est un logiciel très spécial.

Cons

Je n'ai pas d'inconvénients pour le moment avec Agile CRM.

Showing original review in French. See translation

SC
AvatarImg

Simone C.

Higher Education, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Agile CRM logo

Agile CRM

Soluzione di vendita e marketing all-in-one

Reviewed a year ago

Sono estremamente soddisfatto di Agile CRM e lo consiglio vivamente a chiunque cerchi una soluzione CRM conveniente ed efficiente.

Pros

Agile CRM è stato un punto di svolta per i miei sforzi di vendita e marketing. È incredibilmente facile da usare e si integra perfettamente con altri strumenti, rendendolo una soluzione all-in-one per la gestione di contatti, campagne e generazione di lead.

Cons

L'unico problema che ho riscontrato con Agile CRM è che gli strumenti di automazione possono essere un po' difficili da configurare correttamente.

Showing original review in Italian. See translation

RF
AvatarImg

Rui F.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Agile CRM logo

Agile CRM

Agile CRM my expirience

Reviewed 2 years ago

This is one of the best CRM tools that I have used. It has a nice interface, functionality, and does what it advertises to do. Not only does it organize all my clients for me, but I can also track their sales and keep up with their payments. It became a real game changer for me when I had to work independently from my company as a freelancer.

Pros

Agile CRM is the best CRM that I have ever used. It features a sleek interface and is easy to use. It's not too often you can find a CRM that also has very affordable pricing.

Cons

This is one of the best CRM I have ever used. There are a few cons which I will now mention. The first one is that it is really hard to customize the look and feel of the software. I was expecting a modern UI but was given something outdated. The second con is that it doesn't seem to be user-friendly or intuitive for newbies.

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Laurent G.

Accounting, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Agile CRM

Meilleur produit

Reviewed 10 months ago
Pros

Un super produit de CRM très puissant et très performant avec des fonctionnalités telles innovantes . Facile à utiliser et permet de répondre aux grâce messagerie électronique automatique et très technique.

Cons

C'est le meilleur CRM pour la gestion clientèle . Je le recommande

Showing original review in French. See translation

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Jack F.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Agile CRM

Agile CRM has the potential to be a very good program. However, it's email sync is very sketchy.

Reviewed 6 years ago

It is an inexpensive CRM for basic organization but the email marketing platform does not work if you have a database of several thousand that you are sending to several times per month. It becomes way too costly.

Pros

What I like most about Agile CRM is that it is an inexpensive solution that integrates CRM and Email Marketing platform .

Cons

The email sync is not good. It labors for a long time trying to pull emails through. I also do not like that I have a very limited number of emails that I can send through the Email Marketing Platform and that the emails I have Agile's logo on them.

RS
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Rachel S.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Agile CRM

Good integration with Shopify; very useful as a CRM (we don't use the sales tools).

Reviewed 7 years ago

A CRM with email blast capability.

Pros

The ability to send email campaigns is one of the most valuable assets for us as well as to sort our customers appropriately to find them as we need. The customer service is ALWAYS prompt and helpful.

Cons

Would love to see more integration with Shopify, but they seem to always be improving how the two applications talk to each other.

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Verified reviewer

Consumer Goods, 1,001-5,000 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Agile CRM

Good helpdesk soloution

Reviewed 6 years ago

Agile CRM was very easy to use. Deploy the tool was surprisingly very fast.

Pros

I used Agile CRM for 2 years to manage IT help desk support. Its a great tool with plenty of features.

Cons

Agile CRM answered all our business needs for a small-medium business.

RD
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Rob D.

Online Media, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agile CRM

AgileCRM the ideal CRM for startups and small business

Reviewed 2 years ago

Very satisfied and recommend to all my website small business clients.

Pros

Ease of use and a logical approach to CRM. Easier to setup and link emails to software so can send directly from CRM.

Cons

Very little not to like, but design of lead capture forms could be more varied.

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Valor L.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Agile CRM

90% Off Sales.Force

Reviewed 3 years ago

I needed a CRM that I can use to track my leads and sales pipelines for a variety of things I do. Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and clicking to get to where I want to be. It is a very complex solution for complex company. Unfortunately, I just want things simple for my simple brain. I opted for a simpler CRM solution with more exciting Ui & Ux but less functionality.

Pros

Agile CRM has built something similar to sales force. A Super Comprehensive CRM. It does a lot and can easily integrate with email, calls, automations and marketing platforms.

Cons

Agile CRM has built something similar to sales force, even to the teeth with its ui and ux experience - which is terrible. Otherwise it is a very solid CRM, and the pricing is very reasonable.

PT
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Prudence T.

Building Materials, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agile CRM

Logiciel de publication

Reviewed 8 months ago

Je recommande ce logiciel Agile CRM très fort

Pros

L'agile CRM est un bon logiciel qui aide les entreprises dans la publication par mail. Il est rapide et facile.

Cons

Il a un prix qualifié que j'ai pas a compléter.

Showing original review in French. See translation

MA
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Muhammad A.

Oil & Energy, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Agile CRM

Best option to use

Reviewed 4 years ago

My overall experience with Agile CRM is good.

Pros

This software is very friendly and gave you informations about unknown calls.

Cons

Overall is good software to use. This is very good application with minimal bugs.

SP
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Shekhar P.

Information Technology and Services, 1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Agile CRM

Not good, need lot of improvements and a good developer team

Reviewed 3 years ago

Worst experience.

Pros

Simplicity, nothing else to like in the CRM.

Cons

Always has server delay issue, did not send emails to contacts just shows email sent in activities. Worst server, hard to make reports as reports did not get update after email sent. Campaign feature is very basic and hard and also wait nodes in campaign is very poorly managed. Customer care team did not understand queries they just reply server delay. since October 2020. They suggest to move to there new platform which but asks customers to migrate data rather than they migrating data to new platform.

MW
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Mike W.

Executive Office, 1-10 employees

Used weekly for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Agile CRM

Outclassed by the next generation of CRM tools, too expensive for what it does deliver

Reviewed 5 years ago

I actively found ways to circumvent using Agile CRM for anything other than providing reports up to head office: our day to day CRM management we chose in the UK to outsource to another platform, accepting the hit of double data entry to gain the effectiveness of that tool (Outreach)... which was a similar price point.

Pros

Agile CRM is a lightweight tool that therefore is quite accessible. We used it at Agillic as our central sales CRM tool. Customer support is very helpful

Cons

Where do I start? Maybe it's the way we had it set up, but this was the most cumbersome tool for tracking sales opportunities that I've ever used. I found it exceptionally difficult to get the level of insight into sales management that I needed for my team; the mobile tool was largely useless (I used the website on my phone instead); it never really connected to advising sales teams what action they should do next.

Vendor response

Dear Mike, thanks for sharing such detailed feedback. We're sorry your experience with us didn't match your expectations. It is an uncommon instance and we'll definitely do better. Please feel free to reach out to support@agilcrm.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Agile CRM is an all in one CRM with various features encompassing all the facets of the Sales Cycle with features to help the support and marketing teams as well.

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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agile CRM

Perfect CRM for my needs

Reviewed 7 years ago
Pros

I used Agile CRM daily for both sales CRM functions, and marketing automation functions. It is highly customizable and the customer service is great. Agile CRM has met and exceeded my needs. Any questions, or technical difficulties I have encountered, they have been quick to resolve.

Cons

No cons were added to this review

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Nissanka S.

Computer Software, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agile CRM

Generous offer of features

Reviewed 5 years ago

agile has made things easy. Now we can conduct successful marketing campaigns not only with our own knowledge, but using the expertise of Agile and making sure there isn’t anything missed. Have addressed most CRM features for the ease of our clients to maintain a healthy link between the customer and organization. Have reduced waiting times with the IVR feature, self service portal etc. generous number...

Pros

I wonder if there is any other CRM with so much of features. Agile has taken care not to wait until customers suggest including new features. I believe Agile has designed this CRM with the customer’s customer in mind. That seems to be the marketing strategy of Agile in selling their CRM. They rather should have introduced this as a total marketing management software than a CRM, as a CRM is only one part of marketing whereas Agile is loaded with almost all features of an ERP. Visible feature are a rich UI, Dashboard, ability to integrate with a host of third party apps, etc. but the invisible is endless, yet user friendly. Thanks to agile, goodbye to many separate hard & soft ware. You have most of it in one clever soft.

Cons

agile CRM giving all this in one package is that have to complained about.

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Samson Z.

Commercial Real Estate, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Agile CRM

Logiciel de CRM

Reviewed 10 months ago
Pros

C'est le meilleur produit de CRM très satisfaisant grâce à ses fonctionnalités. Permet d'intégrer d'autres logiciels et est son unique pour ce qu'il propose avec une bonne qualité d'interface d'utilisation

Cons

C'est le meilleur produit de CRM . Flexible et simple. Je n'ai pas eu d'inconvénients

Showing original review in French. See translation

TV
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Trang V.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EngageBay CRM

Excellent customer support

Reviewed 3 years ago
Pros

The agile, professional, and responsive customer support team. User-friendly platform.

Cons

Marketing automation might be tricky a bit as I cannot test the results of my chosen conditions.

KR
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Kamran R.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EngageBay CRM

Its really an alternative to HubSpot and Agile CR<

Reviewed 3 years ago

It has been a great experience and i onboarding is super easy.

Pros

Well I tried several CRMs which include ZOHO CRM PLUS, AGILE ENTERPRISE, and Hubspot for a while. Most CRMs have same functionalities but when it comes to pricing its way different. Engagebay has everything which Agile, ZOHO, Hubspot has but at a fraction of the cost. When you are running a digital business you probably have thousand of leads or contacts who you want to nurture and with limited...

Cons

Engagebay has give me unlimited storage of contacts and i can send 50,000 emails a month without connecting any other email app like sendgrid or mailchimp. Other thing is support, their 24 hours support is awesome and team is also cooperative as well

ID
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Isaac D.

Civic & Social Organization, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EngageBay CRM

a great product for plug and play/ roll out for organizational use

Reviewed a year ago

I have nothing bad to say about it, its a product I can recommend to friends

Pros

easy to usedoes the job you need it forvalue for money

Cons

constrictive for experienced CRM users on form creation