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Bigin by Zoho CRM vs monday CRM Comparison (2026)

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Good recommendations?

Bigin by Zoho CRM logo

Bigin by Zoho CRM

monday CRM logo

monday CRM

Overview

Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.

Use monday CRM for all your construction processes. Manage resources, communicate and collaborate with subcontractors and staff in the field, and save time with automations. Integrate existing tools, and track progress, timeframes, and budgets through visual dashboards and real-time reports.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

7

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

745

5

4

3

2

1

553

174

16

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

468

5

4

3

2

1

339

116

8

5

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

“It gives us a one stop application where we are able to access all information in regards to an inquiry as it facilitates notes, upload of relevant documents and customization of field of the inquiry based on our end customer.”
GJ

Glecenda J.

Senior Executive

“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”
AG

Amanda G.

Office Manager

“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”
Verified reviewer profile picture

Clarisa P.

COO

Pros

“The platform allows users to create custom workflows, automate repetitive tasks, and track team performance via visual dashboards.”
Verified reviewer profile picture

Douglas N.

Diretor

“The dashboards and reporting side of it vs work management also takes an upgrade by adding in gauge widgets and funnels to showcase conversion, which definitely helps to highlight your deals more clearly to anyone who needs to know.”
SG

Simran G.

Senior Client Success Manager

“Combine that with sequences, and you've got yourself full comms communication with your contacts and accounts without needing to open outlook or gmail separately, and you can still view all the emails in overview widget (emails & activities which feels like it takes a huge upgrade in crm), and track meetings etc in the activities board so team leads and managers can keep an eye on workload and team capacity in a way that's meaningful to sales/customer success teams.”
SG

Simran G.

Senior Client Success Manager

Cons

“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”
SC

Shourya C.

Founding Partner

“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”
Verified reviewer profile picture

Magesh K.

Digital Marketing Specialist

“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”
AD

Alberto D.

Ceo

Cons

“I have also noticed that when you start handling data tables containing hundreds of rows of contacts, the display tends to slow down slightly on standard web browsers.”
PK

Patrick K.

Vice President at JPK and Associates, Inc.

“It makes it harder to keep conversations cleanly scoped to the deal they actually belong to.”
DM

Desiree M.

Founder

“The pricing strategy is annoying, we have to limit which 5 people have access or risk nearly doubling our cost (that's why I've given 4 stars)”
Verified reviewer profile picture

Nicholas B.

Managing Director

  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features160
  • @mentions
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Call Recording
  • Campaign Management
  • Channel Management
  • Charting
  • Chat/Messaging
  • Checklists
  • Client Database
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • File Sharing
  • File Transfer
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Forms Management
  • Generative AI
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • HIPAA Compliant
  • IVR
  • Interaction Tracking
  • Internal Chat Integration
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • No-Code
  • Omnichannel Outreach
  • Onboarding
  • Online Forms
  • Online Payments
  • Opportunity Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Quotes/Estimates
  • Real Time Editing
  • Real-Time Data
  • Real-Time Notifications
  • Records Management
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Source Tracking
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Video Conferencing
  • Visitor Tracking
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Total features88
  • @mentions
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Call Recording
  • Campaign Management
  • Channel Management
  • Charting
  • Chat/Messaging
  • Checklists
  • Client Database
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • File Sharing
  • File Transfer
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Forms Management
  • Generative AI
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • HIPAA Compliant
  • IVR
  • Interaction Tracking
  • Internal Chat Integration
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • No-Code
  • Omnichannel Outreach
  • Onboarding
  • Online Forms
  • Online Payments
  • Opportunity Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Quotes/Estimates
  • Real Time Editing
  • Real-Time Data
  • Real-Time Notifications
  • Records Management
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Source Tracking
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Video Conferencing
  • Visitor Tracking
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations68
  • 7pace Timetracker
  • Acefone
  • Aircall
  • Amazon Connect
  • Avaya Cloud Office
  • BigPicture
  • Calendly
  • CloudTalk
  • Constant Contact
  • Dropbox
  • Eventbrite
  • Exotel
  • Facebook Business Suite
  • Google Ads
  • Google Calendar
  • Google Workspace
  • HoduCC
  • HoduPBX
  • HubSpot CRM
  • Intalk.io
  • Intermedia Unite
  • Jive
  • Knowlarity
  • LinkedIn for Business
  • Meetime
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Miro
  • MyOperator
  • NUACOM
  • NeverBounce
  • PandaDoc
  • PhoneBurner
  • Pipedrive
  • QuickBooks Online
  • Ringover
  • SMS-Magic
  • SanIPPBX
  • Servetel
  • Shopify
  • Shopify Plus
  • Slack
  • SparkTG VCC
  • Stripe Payments
  • SurveyMonkey
  • TelTel
  • Telecmi
  • TikTok
  • Twilio
  • Typeform
  • VoIPstudio
  • Vodia PBX
  • VoiceSpin
  • WhatsApp
  • Wildix
  • Yeastar Cloud PBX
  • Zapier
  • Zendesk Suite
  • ZeroBounce
  • Zoho Analytics
  • Zoho Books
  • Zoho CPaaS
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Directory
  • Zoho FSM
  • Zoho Flow
  • Zoho Forms
  • Zoho Invoice
  • Zoho LandingPage
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho Meeting
  • Zoho OneAuth
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Sites
  • Zoho Voice
  • Zoho Writer
  • Zoom Workplace
  • Total integrations22
  • 7pace Timetracker
  • Acefone
  • Aircall
  • Amazon Connect
  • Avaya Cloud Office
  • BigPicture
  • Calendly
  • CloudTalk
  • Constant Contact
  • Dropbox
  • Eventbrite
  • Exotel
  • Facebook Business Suite
  • Google Ads
  • Google Calendar
  • Google Workspace
  • HoduCC
  • HoduPBX
  • HubSpot CRM
  • Intalk.io
  • Intermedia Unite
  • Jive
  • Knowlarity
  • LinkedIn for Business
  • Meetime
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Miro
  • MyOperator
  • NUACOM
  • NeverBounce
  • PandaDoc
  • PhoneBurner
  • Pipedrive
  • QuickBooks Online
  • Ringover
  • SMS-Magic
  • SanIPPBX
  • Servetel
  • Shopify
  • Shopify Plus
  • Slack
  • SparkTG VCC
  • Stripe Payments
  • SurveyMonkey
  • TelTel
  • Telecmi
  • TikTok
  • Twilio
  • Typeform
  • VoIPstudio
  • Vodia PBX
  • VoiceSpin
  • WhatsApp
  • Wildix
  • Yeastar Cloud PBX
  • Zapier
  • Zendesk Suite
  • ZeroBounce
  • Zoho Analytics
  • Zoho Books
  • Zoho CPaaS
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Directory
  • Zoho FSM
  • Zoho Flow
  • Zoho Forms
  • Zoho Invoice
  • Zoho LandingPage
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho Meeting
  • Zoho OneAuth
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Sites
  • Zoho Voice
  • Zoho Writer
  • Zoom Workplace