Bigin by Zoho CRM vs monday CRM

Salesforce Sales Cloud

HubSpot CRM

Zoho CRM

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Commercial Manager

The support team take a long time to attend the problems.

Co-Founder COO

The team is quick to resolve problems and provides clear guidance, which has made onboarding and daily use much smoother for our operations.

Managing Partner

The support team is exceptional, providing personalized attention to ensure you get the most out of the tool.

Bigin is a custom-built CRM designed specifically for small businesses, perfectly meeting your unique needs effectively. Unify customer operations and nurture customer relationships efficiently with Bigin's user-friendly interface and simple yet powerful features, all at a pocket-friendly price. .

Access Controls/Permissions

Activity Dashboard

Activity/News Feed

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assignment Management

Audit Trail

Automated Scheduling

Billing & Invoicing

Business Card/Badge Scanning

Business Process Automation

Calendar Management

Calendar/Reminder System

Calendar Sync

Call Logging

Call Recording

Campaign Management

Channel Management

Charting

Chat/Messaging

Checklists

Client Database

Client Management

Client/Property Matching

Client Tracking

Collaboration Tools

Commenting/Notes

Communication Management

Compliance Management

Contact Database

Contact Management

Customer Database

Customer Engagement

Customer History

Customer Journey Mapping

Customer Segmentation

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Security

Data Synchronization

Deal Management

Document Management

Document Storage

Drag & Drop

Electronic Signature

Email Management

Email Marketing

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

Field Sales Management

File Management

File Sharing

File Transfer

For Financial Institutions

For Healthcare

For iPad Devices

For Mac Devices

Form Builder

Forms Management

For Real Estate

For Sales Teams/Organizations

For Small Businesses

For Startups

Goal Setting/Tracking

Graphical Workflow Editor

HIPAA Compliant

Interaction Tracking

Kanban Board

Landing Pages/Web Forms

Lead Assignment

Lead Capture

Lead Distribution

Leaderboards

Lead Generation

Lead Management

Lead Notifications

Lead Nurturing

Lead Qualification

Lead Segmentation

Live Chat

Marketing Automation

Medical History Records

@mentions

Mobile Access

Mobile App

Monitoring

Multi-Channel Communication

Multi-Language

The Bigin by Zoho CRM integrations most frequently cited by reviewers are: Google Workspace (a document management product rated 4.7 out of 5 for its integration with Bigin by Zoho CRM), Zoho Books (an accounting product, 4.8), and Zapier (an integration product, 4.9).

Integrations

Reviews for Bigin by Zoho CRM come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Marketing and Advertising (9%), and Real Estate (5%). The most frequent use case for Bigin by Zoho CRM cited by reviewers is CRM (51% of reviewers).

Bigin by Zoho CRM

Web-based

iPad

Android

iPhone

Pipedrive

monday CRM

Netskope One Platform

Odoo 

Freshsales

Bitrix24

LeadSquared

Salesforce Starter

Copper

Zendesk Suite

HubSpot Sales Hub

Free Edition

Express

Premier

Bigin 360 

Founding Partner

the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations

Digital Marketing Specialist

Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.

I like the exceptional simplicity and user-friendly interface, which allows small businesses to transition away from spreadsheets without the steep learning curve of complex, traditional CRMs.

Office Manager

The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.

It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.

Editorial Head

We finally are moving away from tedious spreadsheets and scattered email threads, and now our whole process; lead management, sales pipelines, and communication; is organized and automated in one place.

Project Lead

As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks.

Management Trainee

As this is a CRM tool, there is no Gantt chart provision and there are few custom field which are non editable

Founder

At times, customizing fields and pipelines for specific real estate needs requires extra effort.

Sales Head

Me and my team are able to manage the leads effectively and as a sales head it is helping me to manage my team effectively.

It makes it easy to manage contacts, track deals, and keep the sales process organized without feeling overly complicated.

The sheer simplicity of its interface allowed our team to get organized and manage our entire customer pipeline from day one without any complex training.

Head of Corporate Relations

workflow automation, lead stage mapping, cost effective, pipeline management, outreach automation, lead generation

Overall, it’s a great value-for-money CRM for real estate professionals who want to stay organized, improve efficiency, and scale their business without dealing with complex systems.

Its easy for Sales management team to view the RFQs that are in progress and can email the customer accordingly to follow up.

If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools

Operations Manager

The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups.

Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.

Property Realtor

For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs.

It gives us a clear view of where each lead is, what needs to happen next, and who needs follow up.

Co-Founder

Setting up the automation can be difficult, and there are some restrictions in terms of being able to have multiple pipelines if you have more than just one customer flow.

Operations Assotiate

Bigin by Zoho CRM offers a simple, affordable, and user-friendly experience, ideal for small businesses or startups needing basic CRM functionality, though it may feel limited for larger teams or more complex requirements.

Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages.

It hits different when you are building your own business and every penny, your penny, counts.

owner

simplicity and customisation  Overall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines.

A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal.

Some reporting and automation options could be more advanced, and integrations outside Zoho’s ecosystem are a bit limited.

Scaling Up is a Challenge If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term.

Vice President

The analytics offer a good view on performance parameters and can be customized easily to meet my organizational requirements

Operations Director

It is missing an elegant way to generate proposals or live working docs to share with clients but there are workarounds as you can connect Bigin to many of Zoho's other products.

We are grateful to have a cohesive and comprehensive tool that has significantly enhanced our productivity, efficiency, and effectiveness.

The platform is simple enough for quick adoption, yet effective enough to improve workflow and support business growth.

Integration Constraints While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs.

Lead and pipeline management are simple and effective, and task reminders help ensure no follow-ups are missed.

Limited Features / Customization As we scale up, or if we have more complicated processes, Bigin may feel restrictive.

Business Owner

The pipeline view is intuitive, easy to customize, and helps me stay organized and on top of follow-ups.

Marketing

We needed a proper CRM without the overhead costs that come with most platforms.

Overall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines.

Chairman

we would recommend using bigin for every SMB and nonprofit that needs simple yet powerful functionality.

Director

Lack of support for unified inbox (have to get an additional product)

I use this CRM for all my teams : Sales, Marketing, Customer Service, Customer Onboarding etc.

Chief Strategy Officer

The loading time of certain page can be improved, as it sometimes freezes when attempting to log in.

web developer

Integrations with email, calendar, and other tools work smoothly, creating a more efficient workflow.

As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines.

The customer support has been exceptional, with prompt responses that provide clarity and concessions when needed.

Bigin by Zoho CRM vs monday CRM Comparison (2026)

Bigin by Zoho CRM

monday CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives