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Carbonara Logo

Free Digital Waitlist & Reservation App For Restaurants

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Is this product right for your business?

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Carbonara - 2026 Pricing, Features, Reviews & Alternatives

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Carbonara overview

What is Carbonara?

Carbonara Waitlist and Reservations is a simple and easy-to-use app for restaurants, cafés and bars. You will have full control over your restaurant with the various tools the app offers. With Carbonara, you will have both an innovative digital waitlist as well as a complete reservation system, everything available from your phone.

When tables are full, restaurant operators can list customers in the digital waitlist, include a mobile phone number, and then text the guest when there is a table available.

With Carbonara’s online reservation system your customers can make bookings online either from your website or your social media platform. You can easily schedule which hours and days you want reservations available as well as choosing which tables should be open for reservations.

The Carbonara App updates in real-time so that your whole team is always connected through their phones and has the latest information, whether it is guests on the waitlist or new reservations.

Restaurants that use Carbonara are able to seat more guests and increase overall revenue during busy periods. Let us help you with improving the entire hospitality experience your restaurant can offer.

Carbonara also includes:

- Two-way SMS: Any change of plans? No worries. With two-way SMS you and your customers can always be in touch.

- Dual Language Support: You are able to communicate in both your local language and English for when guests are coming from abroad.

- Table management: Set up tables in the app so you can easily assign parties to specific tables to allow for ease of use.

- Drink Pre-Ordering: Allow customers to pre-order drinks before they step into the restaurant

Statistics email: You can receive an email that provides insight into how the restaurant is operating which allows you to easily see areas of improvement

Notes for requests: Keep track of important customer information and improve customer experience

Key benefits of using Carbonara

- A digital waitlist to manage virtual queues;
- An online booking service to schedule reservations, and
- An innovative pre-ordering system to allow customers to buy beverages or order food before being seated
- Increase revenue by being able to seat more guests
- Reduce no-shows with FREE automated text messages to your customers

Starting price

Free

Alternatives

with better value for money

Carbonara’s user interface

Ease of use rating:

Carbonara reviews

Overall rating

4.8

/5

36

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.63/10
Rating distribution

5

4

3

2

1

29

6

1

0

0

Pros
“Allows our customers the piece of mind that they have a booking and helps us gauge our staffing levels. Congratulations carbonara on a super piece or hospitality software.”
SB

Stuart B.

Business Manager

“Love, my team love it and I've even recommend it to ours in our group.”
OR

Owen R.

GM

“Additionally, I've found the development team to be truly interested in feedback and accessible for questions.”
JZ

Jeff Z.

owner

Cons
“And inability to time slot covers. It can be a long wait time to get a help response/ unsure if I’m contacting the right people for a response.”
JL

Julie L.

Owner

“No web based connectivity, ie. Cant be viewed on a laptop.”
SB

Sean B.

Manager

Who uses Carbonara?

Based on 36 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Restaurants
Hospitality
Entertainment
Food & Beverages
Others

Use cases

Reservations
Restaurant Management
Waitlist

Carbonara's key features

Most critical features, based on insights from Carbonara users:

Online booking
Booking notes
Group reservations
Promotions management
Real-Time updates
Mobile access

All Carbonara features

Features rating:

Reservations management
Real-Time notifications
Alerts/Notifications
Website integration
Waitlist status tracking
Waiting time tracking
Wait list management
Third party booking
Table management
Social media integration
SMS messaging
Self check-in/check-out
Reporting/Analytics
Reporting & statistics
Reminders
Availability management
Real-Time data
Queue management
Public waitlist
Payment processing
Order management
Multi-Location
Multi-Language
Mobile alerts
For restaurants
Credit card processing
Communication management
Booking management

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Carbonara pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Carbonara price and value

Value for money rating:

To see what individual users think of Carbonara's price and value, check out the review snippets below.

“Allows our customers the piece of mind that they have a booking and helps us gauge our staffing levels. Congratulations carbonara on a super piece or hospitality software.”
SB

Stuart B.

Business Manager

“Love, my team love it and I've even recommend it to ours in our group.”
OR

Owen R.

GM

Carbonara integrations (1)

Top integrations

Carbonara support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Chat

Training options

Live Online
Documentation
Videos
Webinars

Carbonara FAQs

Q. What type of pricing plans does Carbonara offer?

Carbonara has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Carbonara?

Carbonara has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Carbonara support?

Carbonara supports the following languages:
English, French, Italian, Portuguese, Spanish, Norwegian (Bokmal), Swedish


Q. Does Carbonara support mobile devices?

Carbonara supports the following devices:
Android, iPad, iPhone


Q. Does Carbonara offer an API?

No, Carbonara does not have an API available.


Q. What other apps does Carbonara integrate with?

Carbonara integrates with the following applications:
Facebook Business Suite


Q. What level of support does Carbonara offer?

Carbonara offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Chat

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