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Chatabox Logo

A user-friendly CRM software for small to medium business.

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Chatabox - 2026 Pricing, Features, Reviews & Alternatives

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Chatabox overview

What is Chatabox?

Chatabox is a cloud-based user-friendly CRM that is highly scalable based on a user's needs and designed to help small to medium businesses manage their client management and contact management needs in one spot, including for marketing campaigns, appointments and reminders, leads and pipeline management and more. Monitor and track client interactions with our built-in search functionality so users can locate reports, emails, files, and calendar items based on your clients using customised criteria.

Chatabox includes a document management system, which lets organisations store documents and collaborate with internal and external stakeholders in a centralised repository. It offers a host of features such as customizable templates, predefined reports, data synchronization, custom fields, data import, audit logs, a drag-and-drop interface, and more. Administrators can also create, share, and manage projects and design workflows to store and monitor documents, notes, emails, and other project activities.

Chatabox allows users to schedule one-time or recurring reminders and appointments, add private or public notes with digital signatures, maintain a client database, and generate and share invoices with clients. Users can also gain insights into recent sales, tasks, project progress, campaign performance, and opportunities via a centralised dashboards. The dashboards are customisable.

The software also integrates with Google calendar and Microsoft Outlook and Mailchimp for easy use, so users don't need to flip between different applications to update their calendar or run marketing emails. The software also includes features for the investment industry or financial planning to record client information on their investment profile, investments and risk profile to sort for mailing campaigns.

Chatabox has 5 pricing models on offer with pricing based in Australian (AUD) dollars for each user.

Free Forever - $0 for life.

Lite - $6 monthly paid annually or $8 paid monthly.

Pro - $20 monthly paid annually or $25 paid monthly.

Enterprise - $50 monthly paid annually or $60 paid monthly.

Custom - we provide a price and time to build what you want.

Please try Chatabox to learn more.

Key benefits of using Chatabox

Chatabox is an easy to use, web-based CRM designed to manage unwieldy contact lists with ease. Featured benefits include:

* User-friendly User Interface (UI) design: means that you spend more time organising and less time working out how to do things.
* Client centric tools: Users stay on top of things with their clients by using our client-centric tools. Users can upload documents and files, assign tasks for a client all in one central location, set user levels and categories, run workflows on contacts, run a help desk system and investor profiles, manage and link investor profiles and fields and tasks can be made client centric.
* Integrations: Our MailChimp, Google calendar and Outlook calendar integrations allows users to undertake email marketing and manage client meetings from Chatabox. There is no need to switch browsers saving you time and allowing you to spend more time with your clients.
* Contact Management and User Tracking: Chatabox allows users to scale their business needs using our workflow and low code automation features. This means users can undertake contact management and tracking of user interactions in real time and with ease, including for appointments and reminders, client tasks and sales and leads pipeline monitoring with dashboards populated to meet your reporting needs. Client management captures all client details, investment categories, client risk profile, client investment structures and more.
*Additional Tools: Chatabox is also inbuilt with payments and collections, quotes and proposals, invoicing and its dashboards are customisable making it a versatile tool for all types of users.
* Interface to Other Modules: There is no time delays in accessing our other modules such as our Regtech products, document population tool and our AML/CTF solution for money laundering verification. Separate fees can apply for their use.
* Audit and controls: predefined reports, tracking and audit logs are also available.

Please try Chatabox to learn more.

Starting price

6per user /
per month

Alternatives

with better value for money

Chatabox’s user interface

Ease of use rating:

Chatabox reviews

Overall rating

4.6

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

3

2

0

0

0

Chatabox's key features

Most critical features, based on insights from Chatabox users:

Email management
Contact management
Email marketing
Marketing automation
Segmentation
Lead management

All Chatabox features

Features rating:

Activity dashboard
Activity tracking
API
Calendar management
Calendar/Reminder system
Campaign management
Client management
Contact database
CRM
Customer database
Customizable fields
Customizable reports
Customizable templates
Data import/export
Deal management
Document management
Document storage
Drag & drop
Email templates
For financial institutions
For small businesses
Interaction tracking
Internal chat integration
Lead capture
Lead generation
Lead qualification
Mobile access
Monitoring
Opportunity management
Pipeline management
Quotes/Estimates
Relationship Tracking
Reminders
Reporting & statistics
Sales pipeline management
Search/Filter
Task management
Territory management
Third-Party integrations
Workflow management

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Chatabox pricing

Value for money rating:

Starting from

6

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Chatabox price and value

Value for money rating:

Chatabox integrations (3)

Chatabox support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
FAQs/Forum
Knowledge Base

Training options

Live Online
In Person
Documentation
Videos

Chatabox FAQs

Q. What type of pricing plans does Chatabox offer?

Chatabox has the following pricing plans:
Starting from: $6.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Chatabox?

Chatabox has the following typical customers:
Freelancers, Mid Size Business, Public Administrations, Small Business


Q. What languages does Chatabox support?

Chatabox supports the following languages:
English


Q. Does Chatabox offer an API?

Yes, Chatabox has an API available for use.


Q. What other apps does Chatabox integrate with?

Chatabox integrates with the following applications:
Microsoft Outlook, Google Calendar, Mailchimp


Q. What level of support does Chatabox offer?

Chatabox offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base

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