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Chatabox Logo
Chatabox

Customer relationship management software

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Chatabox Pricing, Features, Reviews and Alternatives

Chatabox product overview

Price starts from

6

/user

Per month

What is Chatabox?

Chatabox is a cloud-based customer relationship management (CRM) software designed to help businesses manage marketing campaigns, appointments, leads, clients, and more via a unified portal. Its built-in search functionality allows teams to locate reports, emails, files, and calendar items using custom criteria.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
FAQs/Forum
Knowledge Base

Training options

Live Online
In Person
Documentation
Videos

Chatabox pricing information

Value for money

4.8

/5

5

Starting from

6

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Chatabox features

Functionality

4.6

/5

5

Total features

36

4 categories

Most valued features by users

Reporting & Statistics
Third Party Integrations
API
Activity Dashboard
Data Import/Export
Email Marketing
Mobile Access
Customer Database

Chatabox users reviews

Overall Rating

4.6

/5

5

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

3

2

0

0

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive and easy to use

Reviewed a year ago

Very good. Responsive to queries.

Pros

This is an intuitive CRM. Easy to navigate and use. I found I was able to set up what I needed in a relatively short space of time.

Cons

Occasionally when logging on there is a lag in loading. Once logged-in everything works efficiently and speedily.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Chatabox is one of the best CRM options

Reviewed 3 months ago

It is a great CRM software that has helped us managing our leads and current client.

Pros

This is the most cost-effective option. It has a beautifully designed UX and reasonably straightforward software, making it incredibly easy for new staff to master it quickly. Tons of customization to satisfy the demands of most smaller to mid-sized enterprises. It certainly does assist us in monitoring our prospects to continue to advance them through to the sales funnel, converting them into customers. Then it helps us handle such connections successfully.

Cons

I discovered that it needs improvement by monitoring leads as they go from one conversation to the next before making a sale. We're attempting to find out the best approach to monitoring such information, and I think something should be introduced to aid that.

Vendor response

Dear Nurul thank you for your response. We will review our lead tracking process and file notes that attach for the timing on conversion of a lead to an actual sale.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great CRM that packs a punch!

Reviewed 5 months ago

A simple, clean interface that is usable out of the box with minimum effort required to configure. Saves time and is excellent value for money.

Pros

Useable out of the box – minimal configuration required plus related Compliance, Payments, and Reporting tools - one source of data truth and no coding required.

Cons

It would be great if you could schedule re-occurring tasks.

Vendor response

Hi Mardi thank you for your review. We will include this item in our next development schedule.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic Product with extensive features

Reviewed a year ago

I find Chatabox to be a great product

Pros

Its extensive features and simple layout, coupled with its value for money, makes it one of the pre-eminent CRM providers.

Cons

The invoice template could have slightly more company information, such as the ABN details.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An effective and efficient tool

Reviewed 5 months ago
Pros

Easy to grasp the basic concepts of how to use this platform if someone has no experience with it. A platform perfect for big or small businesses as it allows for a lot of customization.

Cons

Well there is nothing much to dislike about Chatabox as it is a complete enterprise solution for our daily/weekly use.

Vendor response

Marc thanks you for kind response. We really appreciate feedback and our developers will be pleased. Kind regards

Chatabox FAQs and common questions

Q. What type of pricing plans does Chatabox offer?

Chatabox has the following pricing plans:
Starting from: $6.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Chatabox?

Chatabox has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Chatabox support?

Chatabox supports the following languages:
English


Q. Does Chatabox offer an API?

No, Chatabox does not have an API available.


Q. What level of support does Chatabox offer?

Chatabox offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base

Common Chatabox comparisons

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