getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Cisco CDR Reporting & Analytics Logo

Complete Call Analytics Where Cisco Falls Short

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Cisco CDR Reporting & Analytics - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Cisco CDR Reporting & Analytics overview

What is Cisco CDR Reporting & Analytics?

Cisco CDR Reporting and Analytics empowers and accelerates Unified Communications teams.

With a flexible foundation, easy-to-use UI and 400+ fields to use searching calls, they can identify and diagnose problems in minutes.

Cisco CDR Reporting and Analytics allows users to investigate and analyze CallManager data with custom and flexible reporting for use cases like agent huntgroups, concurrency and utilization, call volume and quality, failed calls, site analysis, and compliance.

Furthermore with the app's flexible ad-hoc charting and dashboarding they can start delivering more insight to the business.

Users can investigate as well as quickly chart data around agents and huntgroups, call quality, call flow, concurrency and utilization, devices, failed calls, call volumes, locations/sites and more.

The app is powered by Splunk, allowing the user flexibility to search vast data. Setup takes only about 60 minutes, and a 60-day free trial is available.

Starting price

6000flat rate /
per year

Alternatives

with better value for money

Cisco CDR Reporting & Analytics’s user interface

Ease of use rating:

Cisco CDR Reporting & Analytics reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Cisco CDR Reporting & Analytics's key features

Most critical features, based on insights from Cisco CDR Reporting & Analytics users:

Dashboard creation
Data import/export
Customizable dashboard

All Cisco CDR Reporting & Analytics features

Features rating:

Ad hoc reporting
Audit management
Call Volume
Charting
Customizable dashboard
Customizable reports
Dashboard
Dashboard creation
Data import/export
Data visualization
Monitoring
Performance management
Real-Time analytics
Reporting/Analytics
Reporting & statistics
Scheduled/Automated reports
Search/Filter
Trend analysis
Visual analytics
Workflow management

Cisco CDR Reporting & Analytics alternatives

Cisco CDR Reporting & Analytics logo

Starting from

6000

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Microcall logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Phonexa logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ActivTrak logo
visit website

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Cisco CDR Reporting & Analytics pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Base Tier

6,000

Per year

Standard Pricing

6,000

Per year

User opinions about Cisco CDR Reporting & Analytics price and value

Value for money rating:

Cisco CDR Reporting & Analytics support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Live Online
Documentation

Cisco CDR Reporting & Analytics FAQs

Related categories