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Copper vs Bigin by Zoho CRM Comparison (2026)
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HubSpot CRM
4.5
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Good recommendations?
Copper
4.4
(622)5
367
4
178
3
40
2
20
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bigin by Zoho CRM
4.7
(745)5
553
4
174
3
16
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Designed for businesses using Google Workspace (formerly G Suite), Copper keeps business relationships in one place, automates repetitive tasks, and helps you stay organized with projects and deadlines. Get started in minutes!
Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
622
5
4
3
2
1
367
178
40
20
17
- Value for money
- Ease of use
- Features
- Customer support
73%
would recommend this app4.7
745
5
4
3
2
1
553
174
16
0
2
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“Copper provides a comprehensive suite of tools that allows me to track existing clients, identify opportunities, and communicate with different audiences based on their customer profile. ”
JC
James C.
Customer Success Manager
“We can track notes on our clients, organize new inquiries for our services, and increase communication between team members as a result.”
RD
Rich D.
Managing Director
“Tags help me stay organized, and adding custom fields to every record type is very helpful.”
SR
Sarah R.
VP, Client Relations
Pros
“It gives us a one stop application where we are able to access all information in regards to an inquiry as it facilitates notes, upload of relevant documents and customization of field of the inquiry based on our end customer.”
GJ
Glecenda J.
Senior Executive
“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”
AG
Amanda G.
Office Manager
“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”
Clarisa P.
COO
Cons
“In other words, Copper's training modules are very generic; their support is geared around how to use the platform instead of speaking to a specific need Also, there are Q&A forums and office hours with staff support, but there aren't many video tutorials.”
JC
James C.
Customer Success Manager
“Records that are inadvertently erased cannot be retrieved. If you unintentionally erase all of your contacts without performing a manual backup, that's bad.”
DE
Duaa E.
Researcher
“the gmail extension breaks some basic gmail functionality which I reported probably 2 years ago at this point, with no resolution”
JZ
Jon Z.
Director of Sales
Cons
“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”
SC
Shourya C.
Founding Partner
“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”
Magesh K.
Digital Marketing Specialist
“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”
AD
Alberto D.
Ceo
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features112
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Autoresponders
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Recording
- Campaign Management
- Canned Responses
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- IVR
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Revenue Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
- Total features160
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Autoresponders
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Recording
- Campaign Management
- Canned Responses
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- IVR
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Revenue Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations101
- 500Apps
- AWeber
- Acefone
- ActiveCampaign
- ActivePipe
- Adobe Commerce
- Airtable
- Albato
- Amazon Connect
- ApiX-Drive
- Apollo.io
- Asana
- Avaya Cloud Office
- Avoma
- Better Proposals
- BotPenguin
- Brevo
- Brightcall.ai
- Calendly
- CallHippo
- Chargebee
- CircleLoop
- CloudTalk
- Coda
- Constant Contact
- Contacts+
- CozyRoc SSIS+ Components Suite
- Deskpro
- Dialpad Connect
- Digioh
- Docusign
- Dropbox
- Eventbrite
- Exotel
- Finder.io
- Flodesk
- Gong
- Google Ads
- Google Calendar
- Google Contacts
- Google Data Studio
- Google Forms
- Google Voice
- Google Workspace
- Gravity Forms
- Helpwise
- HoduCC
- HoduPBX
- HubSpot Agent Hub
- HubSpot Data Hub
- HubSpot Marketing Hub
- Intalk.io
- Integry
- Intermedia Unite
- Jiminny
- Jira
- Jive
- Jotform
- JustCall
- Keap
- Kixie PowerCall & SMS
- Klaviyo
- Knowlarity
- KnowledgeNet.ai
- KrispCall
- LinkedIn for Business
- MailerLite
- Mailmeteor
- Make
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MigrateMyCRM
- Mixmax
- MyOperator
- NUACOM
- NeverBounce
- Notion
- OttoKit
- Outfunnel
- Outreach
- PandaDoc
- Parallax
- PersistIQ
- Portant
- Proposify
- QuickBooks Online
- Quo
- QuotaPath
- Reply
- RingCX
- Ringover
- SMS-Magic
- SanIPPBX
- SendPulse
- Servetel
- Shopify
- Shopify Plus
- Slack
- Smartsheet
- SparkTG VCC
- Spoke
- Square Invoices
- Squarespace
- Surfe
- SyncHub
- SyncPenguin
- TelTel
- Telecmi
- TikTok
- TimeHero
- Tray.io
- Trello
- Twilio
- Twitter/X
- Typeform
- Unbounce
- VOGSY
- VirtualPBX
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Voxloud
- Webflow
- Wildix
- Workato
- Wufoo
- Xero
- Yeastar Cloud PBX
- Zapier
- Zendesk Suite
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
- dotloop
- iPaaS.com
- monday AI Work Platform
- respond.io
- Total integrations68
- 500Apps
- AWeber
- Acefone
- ActiveCampaign
- ActivePipe
- Adobe Commerce
- Airtable
- Albato
- Amazon Connect
- ApiX-Drive
- Apollo.io
- Asana
- Avaya Cloud Office
- Avoma
- Better Proposals
- BotPenguin
- Brevo
- Brightcall.ai
- Calendly
- CallHippo
- Chargebee
- CircleLoop
- CloudTalk
- Coda
- Constant Contact
- Contacts+
- CozyRoc SSIS+ Components Suite
- Deskpro
- Dialpad Connect
- Digioh
- Docusign
- Dropbox
- Eventbrite
- Exotel
- Finder.io
- Flodesk
- Gong
- Google Ads
- Google Calendar
- Google Contacts
- Google Data Studio
- Google Forms
- Google Voice
- Google Workspace
- Gravity Forms
- Helpwise
- HoduCC
- HoduPBX
- HubSpot Agent Hub
- HubSpot Data Hub
- HubSpot Marketing Hub
- Intalk.io
- Integry
- Intermedia Unite
- Jiminny
- Jira
- Jive
- Jotform
- JustCall
- Keap
- Kixie PowerCall & SMS
- Klaviyo
- Knowlarity
- KnowledgeNet.ai
- KrispCall
- LinkedIn for Business
- MailerLite
- Mailmeteor
- Make
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MigrateMyCRM
- Mixmax
- MyOperator
- NUACOM
- NeverBounce
- Notion
- OttoKit
- Outfunnel
- Outreach
- PandaDoc
- Parallax
- PersistIQ
- Portant
- Proposify
- QuickBooks Online
- Quo
- QuotaPath
- Reply
- RingCX
- Ringover
- SMS-Magic
- SanIPPBX
- SendPulse
- Servetel
- Shopify
- Shopify Plus
- Slack
- Smartsheet
- SparkTG VCC
- Spoke
- Square Invoices
- Squarespace
- Surfe
- SyncHub
- SyncPenguin
- TelTel
- Telecmi
- TikTok
- TimeHero
- Tray.io
- Trello
- Twilio
- Twitter/X
- Typeform
- Unbounce
- VOGSY
- VirtualPBX
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Voxloud
- Webflow
- Wildix
- Workato
- Wufoo
- Xero
- Yeastar Cloud PBX
- Zapier
- Zendesk Suite
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
- dotloop
- iPaaS.com
- monday AI Work Platform
- respond.io
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