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CustomerSure
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Using the VoC to drive actions that matter most.
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CustomerSure - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
CustomerSure overview
What is CustomerSure?
CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS, email, and IVR.
Our partnership approach sets us apart. We work closely with you to understand your unique needs and deliver expert support. This collaboration, combined with our software, helps you quickly identify satisfaction drivers, address issues in real-time, and boost retention and satisfaction.
Our platform features feedback segmentation and customer trait targeting, supporting both new and existing VoC programmes with clear return on investment and minimal complexity.
CustomerSure offers transparent pricing, no lock-in periods, and a risk-free pilot, making it easy to see the impact of improved customer satisfaction on business results.
Join the many Customer Experience teams who’ve upgraded from basic tools and experience effortless customer happiness.
Key benefits of using CustomerSure
Grow sales through retention & recommendations
Enhance your brand & reputation
Drive word-of-mouth marketing
Win new customers by standing out from the competition.
Starting price
per month
Alternatives
with better value for money
CustomerSure’s user interface
CustomerSure reviews
Overall rating
5.0
/5
5
Positive reviews
100
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
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CustomerSure's features
Features rating:
CustomerSure alternatives
CustomerSure
Starting from
999
Per month
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SimpleWorks
Starting from
No pricing info
CustomerSure pricing
Pricing plans
Pricing details:
User opinions about CustomerSure price and value
Value for money rating:
CustomerSure integrations (1)
Top integrations
CustomerSure support options
Typical customers
Platforms supported
Support options
Training options
CustomerSure FAQs
CustomerSure has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does CustomerSure support?
CustomerSure supports the following languages:
Arabic, Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Norwegian (Bokmal), Spanish, Swedish, Thai
Q. Does CustomerSure offer an API?
Yes, CustomerSure has an API available for use.
Q. What level of support does CustomerSure offer?
CustomerSure offers the following support options:
Phone Support, Email/Help Desk, Chat