Service and sales teams use CustomerSure to improve how they deal with customer feedback.
A great feedback process is the best investment you can make in improving satisfaction. It delights customers by problems before they happen, prevents minor issues escalating to full-blown complaints, and provides you with the hard evidence you need to implement process improvement and QA iny our business.
CustomerSure is a powerful feeedback platform that gets out of your way, and makes it easy to focus on finding out what your customers think, and doing something about it.
Powerful segmentation allows you to pinpoint staff, or areas of your business that are under-performing, and provides you with explanations and evidence in the form of verbatim customer feedback.
Our industry-tested team have worked with hundreds of businesses globally, and will work with you to develop a feedback process that works for you.
CustomerSure is a liceensed NPS vendor. We’ll help you understand where NPS is right for you, where it isn’t, and what to do instead.
Software by CustomerSurewww.customersure.com