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Dentrix
5
200
4
126
3
24
2
11
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dental Practice Management
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Dentrix - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Dentrix overview
Based on 376 verified user reviews
What is Dentrix?
Dentrix is a dental tool with key features that include treatment planning, charting, and more.
Who uses Dentrix?
By industry, Dentrix reviewers are most commonly professionals in health, wellness and fitness (43%). The most frequent use case for Dentrix cited by reviewers is dental (95% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Dental Practice Management
Ease of Use
Training and Learning Curve
Insurance Information
Reports
Disruptive and cumbersome updates
Dentrix’s user interface
Dentrix pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.2
Ease of use
4.2
Customer support
4.1
Reviews sentiment
What do users say about Dentrix?
Dentrix is a dental tool with key features that include treatment planning, charting, and more.
Select to learn more
Who uses Dentrix?
Based on 376 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Dentrix's key features
GetApp's analysis of 26 verified user reviews collected between July 2021 and July 2024 identifies Dentrix's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Dentrix's treatment planning capabilities for their convenience and ease of use. They find it helpful to add new treatments and compare multiple options for the same tooth, aiding patient communication. Users report that the customizable formats and explosion codes simplify the process. However, they note that extensive training is required for new employees, and some find it confusing without proper setup. They also mention that the talk-to-text ability and easy symbol system enhance usability. Of the 15 Dentrix users who gave detailed accounts of their use of Treatment Planning, 100% rated this feature as important or highly important.
Alex T.
Dentist/owner
Users report that Dentrix's charting capabilities are simple, intuitive, and color-coded, making it easy to understand and use. They appreciate the ability to chart existing conditions and proposed treatments, which aids in patient education. Reviewers highlight the ease of perio charting and the ability to customize buttons for quick access. However, some users find the setup and training inadequate, leading to frustration. They also value the talk-to-text capability for hygienists and the comprehensive nature of the charting system. Of the 16 Dentrix users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.
All Dentrix features
Features rating:
Dentrix alternatives
Dentrix pricing
Pricing plans
Pricing details:
User opinions about Dentrix price and value
Value for money rating:
To see what individual users think of Dentrix's price and value, check out the review snippets below.
Robin W.
Executive Marketing Assistant
Robin W.
Executive Marketing Assistant
Dentrix integrations (5)
Integrations rated by users
We looked at 376 user reviews to identify which products are mentioned as Dentrix integrations and how users feel about them.
Integration rating: 5.0 (4)
“We enjoy utilizing Weave. There are certain feature that do not work with Weave, which is a common issue with Denticon API integrations.”

Allison J.
COO
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“We didn't have good luck with it being accurate, had a lot of issues.”
Nicole W.
Doctor and owner
Dentrix customer support
What do users say about Dentrix customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Dentrix customer support.
A fair number of users say Dentrix customer support is helpful, knowledgeable, and often resolves issues quickly.
Multiple users appreciate the variety of support channels, including phone, online, and chat, and find access easy and professional.
A small group of reviewers report long hold times, slow email responses, and difficulty reaching the right support person.
Certain users mention inconsistent support quality, with some issues unresolved and customer service sometimes unhelpful or inaccessible.
Support options
Training options
To see what individual users say about Dentrix's customer support, check out the review snippets below.
“Customer sevice is great at helping run the software.”

S L.
Dentist
“Some staff required extra support to feel comfortable.”
Shayan S.
Clinical Director
“For the last month we have been working with support and have accomplished NOTHING.”
Patti R.
RDH
Dentrix FAQs
Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care, and grow any practice. Dentrix allows dental clinics to manage appointment scheduling, electronic insurance claims, electronic prescriptions, patient communications, patient records, and billing/collections. Dentrix Smart Image technology automatically associates 2D and 3D diagnostic images with CDT codes to connect to provide quality care by connecting clinical and financial processes into one workflow.
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