getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Dentrix Logo

Dental Practice Management

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Dentrix - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Dentrix overview

Based on 376 verified user reviews

What is Dentrix?

Dentrix is a dental tool with key features that include treatment planning, charting, and more.

Who uses Dentrix?

By industry, Dentrix reviewers are most commonly professionals in health, wellness and fitness (43%). The most frequent use case for Dentrix cited by reviewers is dental (95% of reviewers).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Dental Practice Management

Ease of Use

Training and Learning Curve

Insurance Information

Reports

Disruptive and cumbersome updates

Dentrix’s user interface

Ease of use rating:

Dentrix pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(26)
3-4(150)
5(200)

What do users say about Dentrix?

Dentrix is a dental tool with key features that include treatment planning, charting, and more.

Select to learn more


Who uses Dentrix?

Based on 376 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Medical Practice
Health, Wellness and Fitness

Use cases

Dental
Dental Charting
Dental Imaging

Dentrix's key features

GetApp's analysis of 26 verified user reviews collected between July 2021 and July 2024 identifies Dentrix's most critical features and summarizes user sentiment about those features.

Treatment planning

Reviewers appreciate Dentrix's treatment planning capabilities for their convenience and ease of use. They find it helpful to add new treatments and compare multiple options for the same tooth, aiding patient communication. Users report that the customizable formats and explosion codes simplify the process. However, they note that extensive training is required for new employees, and some find it confusing without proper setup. They also mention that the talk-to-text ability and easy symbol system enhance usability. Of the 15 Dentrix users who gave detailed accounts of their use of Treatment Planning, 100% rated this feature as important or highly important.

See related user reviews

“Patient charting and treatment planning are the most critical functions my workday.”
AT

Alex T.

Dentist/owner


Charting

Users report that Dentrix's charting capabilities are simple, intuitive, and color-coded, making it easy to understand and use. They appreciate the ability to chart existing conditions and proposed treatments, which aids in patient education. Reviewers highlight the ease of perio charting and the ability to customize buttons for quick access. However, some users find the setup and training inadequate, leading to frustration. They also value the talk-to-text capability for hygienists and the comprehensive nature of the charting system. Of the 16 Dentrix users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.


All Dentrix features

Features rating:

Activity dashboard
Alerts/Escalation
Alerts/Notifications
Appointment management
Availability management
Billing & invoicing
Booking management
Calendar management
Claims management
Client management
Communication management
Confirmations/Reminders
Customer database
Customer history
Customizable reports
Data synchronization
Dental practice management
Document management
Document storage
E-Prescribing
Hands-Free charting
Imaging and x-rays
Medical billing
Multi-Location
Patient communications
Patient records management
Periodontal charting
Progress notes
Records management
Reminders
Reporting & statistics
Scheduling
Task scheduling
Third-Party integrations
Voice capture

Dentrix alternatives

Dentrix logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CareStack logo

Starting from

698

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Adit logo

Starting from

399

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
BestoSys logo

Starting from

40

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dentrix pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Dentrix Product Support
  • Eligibility and Claims Processing
  • Billing and Payments
  • Patient Forms

Accelerator

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Dentrix Communications
  • Profitability Insights Suite

Pro

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Clinical Technology Suite
  • Digital Presence Essentials Suite

User opinions about Dentrix price and value

Value for money rating:

To see what individual users think of Dentrix's price and value, check out the review snippets below.

“As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably.”
RW

Robin W.

Executive Marketing Assistant

“It’s not just software—it's a foundation that helps practices grow in ways that patients actually feel and appreciate.”
RW

Robin W.

Executive Marketing Assistant

Dentrix integrations (5)

Integrations rated by users

We looked at 376 user reviews to identify which products are mentioned as Dentrix integrations and how users feel about them.

Weave logo
Weave

Integration rating: 5.0 (4)

We enjoy utilizing Weave. There are certain feature that do not work with Weave, which is a common issue with Denticon API integrations.

Verified reviewer profile picture

Allison J.

COO

NexHealth logo
NexHealth

Integration rating: 5.0 (2)

RevenueWell logo
RevenueWell

Integration rating: 4.5 (2)

Adit logo
Adit

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

We didn't have good luck with it being accurate, had a lot of issues.

NW

Nicole W.

Doctor and owner

Dentrix customer support

What do users say about Dentrix customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Dentrix customer support.

A fair number of users say Dentrix customer support is helpful, knowledgeable, and often resolves issues quickly.

Multiple users appreciate the variety of support channels, including phone, online, and chat, and find access easy and professional.

A small group of reviewers report long hold times, slow email responses, and difficulty reaching the right support person.

Certain users mention inconsistent support quality, with some issues unresolved and customer service sometimes unhelpful or inaccessible.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
Chat

Training options

Documentation
In person
Webinars
Videos

To see what individual users say about Dentrix's customer support, check out the review snippets below.

“Customer sevice is great at helping run the software.”

Verified reviewer profile picture

S L.

Dentist

“Some staff required extra support to feel comfortable.”

SS

Shayan S.

Clinical Director

“For the last month we have been working with support and have accomplished NOTHING.”

PR

Patti R.

RDH

Dentrix FAQs

Q. What is Dentrix used for?

Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care, and grow any practice. Dentrix allows dental clinics to manage appointment scheduling, electronic insurance claims, electronic prescriptions, patient communications, patient records, and billing/collections. Dentrix Smart Image technology automatically associates 2D and 3D diagnostic images with CDT codes to connect to provide quality care by connecting clinical and financial processes into one workflow.

These products have better value for money

Related categories