getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

El Dorado Utility Billing Logo

Utility billing solution for property owners

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

El Dorado Utility Billing - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

El Dorado Utility Billing overview

What is El Dorado Utility Billing?

El Dorado Utility Billing is a cloud-based utility billing solution designed to assist municipalities, property managers and metered service providers with automated bill calculation and invoice creation. Key features include usage consumption tracking, customer account management and financial reporting.

El Dorado Utility Billing includes a multi-metered module, which helps property owners create and send bills to residents for various community services such as water, gas and electricity. Supervisors can use the work order system to assign service tickets to technicians through text messages, set job priorities, and track ticket statuses and job progress. Customers can view current and past statements, schedule payments, submit issues and update personal billing information through a self-service portal.

El Dorado Utility Billing lets account managers calculate charges based on duration of occupancy and track outstanding payments. Billing clerks can use the solution to archive and track historical data of customers, fetch reports as well as synchronize payments and upload e-statements through the dashboard.

Starting price

95flat rate /
per month
view pricing plans
try for free

Pros & Cons

Verified reviewer profile picture

Customer Support

Ease of Use

Reading

Bugs and Issues

User Experience

El Dorado Utility Billing’s user interface

Ease of use rating:

El Dorado Utility Billing pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(41)
5(35)

What do users say about El Dorado Utility Billing?

From reading the meters, entering into a hand-held device, transferring from device to computer, billing and creating invoices.

Select to learn more


Who uses El Dorado Utility Billing?

Based on 78 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Utilities
Government Administration
Recreational Facilities and Services
Management Consulting
Others

Use cases

Utility Billing
Utility Management Systems

El Dorado Utility Billing's key features

Most critical features, based on insights from El Dorado Utility Billing users:

Customer management
Transaction history
Meter data management
Online payments
Work order management
Penalty/Cut-Off processing
Reporting & statistics
Rate management
Non-Metered billing

All El Dorado Utility Billing features

Features rating:

Accounting
ACH payment processing
Activity dashboard
Alerts/Escalation
Automatic backup
Billing & invoicing
Billing rate management
Commenting/Notes
Communication management
Contact database
Customer database
Customer management
Customizable reports
Customizable templates
Database support
Document management
Electronic payments
For electricity
For natural gas
For trash
For water
Historical reporting
Maintenance scheduling
Meter data management
Metered billing
Mobile access
Non-Metered billing
Online payments
Payment collection
Payment reminders
Penalty/Cut-Off processing
Printing services integration
Rate management
Real-Time reporting
Recurring/Subscription billing
Reporting & statistics
Self service portal
Third-Party integrations
Transaction history
Usage tracking/analytics
User management
Workflow management
Workforce management
Work order management

El Dorado Utility Billing alternatives

El Dorado Utility Billing logo
visit website

Starting from

95

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
BOSS811 logo

Starting from

2500

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

1500

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SMART360 logo

Starting from

1.39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

El Dorado Utility Billing pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic Software License

1,295

One-time payment

Monthly Subscription

95

Per month

User opinions about El Dorado Utility Billing price and value

Value for money rating:

To see what individual users think of El Dorado Utility Billing's price and value, check out the review snippets below.

“Accurate information is now provided to our Customers and no more manual calculation of water usage is necessary. ”
EA

Elizabeth A.

District Clerk Secretary

“We were reading the meters, recording by hand in a notebook, calculating different tiers and charges by hand each month for 162 homes.”
SS

Susan S.

Manager

El Dorado Utility Billing integrations (6)

Integrations rated by users

We looked at 78 user reviews to identify which products are mentioned as El Dorado Utility Billing integrations and how users feel about them.

Integration rating: 5.0 (1)

I submit customer notes in Badger maps and it integrates into Albi.

MC

Megan C.

Sales Development

El Dorado Utility Billing customer support

What do users say about El Dorado Utility Billing customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of El Dorado Utility Billing customer support.

A large number of users praise the customer support team for being highly responsive, professional, and quick to resolve issues.

Multiple users appreciate the willingness of support staff to customize solutions and provide ongoing, knowledgeable assistance.

A small group of reviewers mention occasional difficulties with support resolving complex issues or providing setup assistance.

Support options

Chat
Email/help desk
Phone support
Knowledge base

Training options

Live online
Webinars
In person
Documentation
Videos

To see what individual users say about El Dorado Utility Billing's customer support, check out the review snippets below.

“Software is easy to use, affordable, and always growing to become usable in ways not thought of such as customer alert system.”

JJ

John J.

General Manager

“It has been great and when I get into a glitch, the customer support and technical support staff are amazing.”

SP

Sherri P.

Accountant / Bookkeeper

“Statement templates are not easily editable without contacting support.”

EA

Elizabeth A.

District Clerk Secretary

El Dorado Utility Billing FAQs

Related categories