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Sensus BPM Online Logo
Sensus BPM Online
4.5
(20)

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Online Business Process Management system

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(3)

Sensus BPM Online Pricing, Features, Reviews and Alternatives

Sensus BPM Online product overview

What is Sensus BPM Online?

Sensus BPM Online is an intuitive BPMS for process modeling. The application is based on the Sensus method which consists of a uniform methodology and clear process language to make sure team members are on the same page.

Key benefits of using Sensus BPM Online


  • Processes can be visualized with process flow reports, swimlane diagrams, job descriptions, linked documents, and more.


  • Competency management can be linked to process management and job profiles, enabling the linkage of people and responsibilities with processes, and the automatic updating of corresponding job profiles when tasks or responsibilities are changed within a process.


  • Users can create KPIs (key performance indicators) in Sensus to measure and report on achieved results and performance.


  • The built-in Visual Navigator guides employees visually through described processes to assist with their understanding - for example, a pilot can be introduced to processes through a simulated cockpit.


  • Sensus BPM Online can integrate with software like Microsoft Excel, Power BI, Google Sheets, and more.


Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum

Training options

Videos
Live Online
In Person
Documentation
Webinars

Sensus BPM Online pricing information

Value for money

4.5

/5

20

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sensus BPM Online features

Functionality

4.2

/5

20

Total features

27

2 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third Party Integrations
Reporting/Analytics
API
Customizable Reports
Data Import/Export
Access Controls/Permissions

Functionality contenders

Sensus BPM Online users reviews

Overall Rating

4.5

/5

20

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

9

11

0

0

0

Pros
And I have to say that it is one of the best working BPM software suites out there. Especially when working together with multiple departments, it helps me understand how things work.
Another advantage is the quick deploy ability within projects with e.g. "external or not experienced users", the export capabilities to other systems and price.
Great collaboration possibilities. Best customer support ever.
Cons
Last but not least, when I have a problem, the helpdesk is there for me. Helping to understand the problem and fix it in a giffy.
I've been using Sensus Software offline and online for quite some years now.
Extra empty lines between the rows in word reports.

Overall rating contenders

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Joost J.

Civil Engineering, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good process software tool

Reviewed 2 years ago

I use Sensus from 2008. It is still growing. Supports our business in a good way.

Pros

It is easy to use. There is clearly a good design behind it.

Cons

There are a few limitations that are irritating. But this is not very important.

MD
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Milou D.

Research, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Process management capabilities are more important than ever

Reviewed 2 years ago

Although the company isn’t based in the South Pacific region, this doesn’t affect their customer service. I’m very pleased with the Sensus software program and they keep continuously improving it as well. Once you’re used to putting process management in a software program rather than just putting it ‘on paper’ you’ll never go back.

Pros

We used sensus prior to COVID-19 but it’s proven to be our saviour during these last few months. Process management has been more important than ever with unexpected lock-downs, temporary loss of staff in quarantine whilst assuring continuity in our research facility. The system has allowed us to share processes with other teams, enabling staff from outside our unit to jump in and assist in our research activities and ensure a continuous flow of high level research activities and no interruptions to the work conducted.

Cons

Process management is a time consuming activity and requires the input of the entire team. The software itself is easy to use, but it takes a bit to train your team how to design processes efficiently. Once you’ve invested time into the processes you’ll notice it is certainly worth it, just be prepared to invest time into first before you see the real value.

CM
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Carolyn M.

Utilities, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Many wonderful, useful, functions, but not user friendly and takes considerable time to install

Reviewed 5 years ago

The benefits are innumerable. Once trained on the system, it saves time and money and it improves customer service; less call-outs for our employee's.

Pros

The functions are innumerable and it's almost unimaginable to do without them once you utilize the program.

Cons

It is not very user friendly and takes a long time to install. If you have a really good training team to assist you as you work with the program; that is very helpful.

AV
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An V.

Government Administration, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Straightforward process modelling and continuous valuecreation for the client

Reviewed 2 years ago

It is really a language which helps people to rethink their way of working. Because they are forced to use this particular language to describe their actions, leading to a certain result, it really helps improving processes. For the 'designers' holding the virtual pen, it is a very flexible tool to create that common language and align it with business information and needs that is already in place or known.

Pros

The software is almost self-explanatory and easily customizable, especially the new and improved version to which we switched very recently. In additon, the team behind the tool is very reachable and truly open to suggestions. They do their very best to find real solutions for customer needs. Even if that means slightly adjusting their software.

Cons

It's not BPMN-based. Which is a well-considered choice which has some clear disadvantages. A very minor point of improvement is the number of mouseclicks needed for some very specific actions which I feel could be a bit more automated (e.g. after clicking the 'search' button, the searchfield opens which you have to select first before you can start typing). But again, the latter is just a minor inconvenience.

MW
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Marc W.

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use process modeling tool having all you need on one package

Reviewed 7 years ago

The Sensus BPM process modeling tool has all you need to properly document your business processes and get the conversation going among workers about the bussiness processes they are involved in. That means you can publish easy to understand process diagrams and benefit from extra features, such as linking to stored documents, direct links to other resources such as archives or applications. In...

Pros

I like the ease of use and the fact that you do not need to install a publishing system.

Cons

There's always a trade-off... good software comes with a price.

Sensus BPM Online FAQs

Q. What type of pricing plans does Sensus BPM Online offer?

Sensus BPM Online has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Sensus BPM Online?

Sensus BPM Online has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Sensus BPM Online support?

Sensus BPM Online supports the following languages:
Dutch, English, French, German, Portuguese, Spanish

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Q. Does Sensus BPM Online support mobile devices?

Sensus BPM Online supports the following devices:
Android, iPad

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Q. Does Sensus BPM Online offer an API?

Yes, Sensus BPM Online has an API available for use.

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Q. What other apps does Sensus BPM Online integrate with?

Sensus BPM Online integrates with the following applications:
Microsoft SharePoint, NARIS GRC, Google Data Studio, Microsoft Power BI, Microsoft Word, Microsoft Excel

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Q. What level of support does Sensus BPM Online offer?

Sensus BPM Online offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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