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Expertflow Contact Center
Banks, Mobile Operators, Utilities, Healthcare, Airlines
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Expertflow Contact Center - 2026 Pricing, Features, Reviews & Alternatives
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Expertflow Contact Center overview
What is Expertflow Contact Center?
Expertflow Contact Center connects voice, chat, video, web & social media channels with market-leading AI, Speech recognition, voice, and chatbots thus providing virtual assistants to enhance customer experience. The knowledgebase or CRM integrated bots also assist agents in efficiently responding to customers' queries. Expertflow CTI connector embeds the telephony bar within CRM such as MS Dynamics, SAP, Oracle, Avanza, Salesforce, and ServiceNow, etc., so agents can handle call control while browsing and updating customer information from the same interface.
It can work on top of any contact center such as Cisco or FusionPBX.
Key benefits of using Expertflow Contact Center
a). Allow your clients to call you from their phone or from their Webbrowser by using WebRTC voice, video, and screen share
b). Enable clients to contact you over any chat channel (SMS, FB Messenger, Whatsapp,..) with Hybrid Chat and automate with any Chatbot (Dialogflow, IBM Watson, Microsoft Bot framework,..)
c). Automate voice calls with an IVR and optional virtual assistants such as Google Dialogflow or Microsoft Speech
d). Use ACD (automated call distribution) with Skill-Based Routing
e). Reporting
f). Voice recording
g). SSO and LDAP integration
h). Use Microsoft Teams as an optional telephony client
Starting price
per year
Alternatives
with better value for money
Expertflow Contact Center’s user interface
Expertflow Contact Center reviews
Overall rating
No reviews
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- Features
- Customer support
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Expertflow Contact Center's features
Expertflow Contact Center alternatives
Expertflow Contact Center
Starting from
35
/user
Per year
Zoho Desk
Starting from
20
Per month
Zendesk Suite
Starting from
55
Per month
Bitrix24
Starting from
61
Per month
Expertflow Contact Center pricing
Value for money rating:
Starting from
35
/user
Per year
User opinions about Expertflow Contact Center price and value
Value for money rating:
Expertflow Contact Center integrations (2)
Top integrations
Expertflow Contact Center support options
Typical customers
Platforms supported
Support options
Expertflow Contact Center FAQs
Expertflow Contact Center has the following pricing plans:
Starting from: $35.00/year
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Expertflow Contact Center?
Expertflow Contact Center has the following typical customers:
Freelancers, Small Business
Q. What languages does Expertflow Contact Center support?
Expertflow Contact Center supports the following languages:
English
Q. Does Expertflow Contact Center offer an API?
Yes, Expertflow Contact Center has an API available for use.
Q. What level of support does Expertflow Contact Center offer?
Expertflow Contact Center offers the following support options:
Chat