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FACT-Finder Logo

E-Commerce Technology Built for Higher Conversion

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FACT-Finder - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

FACT-Finder overview

What is FACT-Finder?

FACT-Finder is the expert-voted #1 best site search solution and Europe's best-selling software for search, navigation, merchandising, personalization and recommendations. The software is used across industries, including retail chains, pure players, and B2B. Numerous outstanding retailers worldwide, including Foot Locker, MyTheresa, Lidl and Denios trust in FACT-Finder.

Our customers are among the first to benefit from advances in AI. Our latest release, FACT-Finder Next Generation Ascent, was developed from the ground up with state-of-the-art technology. This enables us to provide even more relevant search results in all languages, 100 times faster response times for data with millions of entries, and unlimited scalability of the product range.

Our leading e-commerce technology combines all online shop functions that lead customers to the right products in record time - even with the most demanding of omnichannel strategies. With our 20 years of experience and over 1,800 shop projects, retailers experience more sales across digital retail channels - up to 33% on desktop and 125% on mobile.

Starting price

Free

Alternatives

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FACT-Finder’s user interface

Ease of use rating:

FACT-Finder reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

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FACT-Finder's key features

Most critical features, based on insights from FACT-Finder users:

A/B testing
Access controls/permissions
Account based marketing
Activity dashboard
AI/Machine learning
Alerts/Notifications
API
Behavioral targeting
Behavior tracking
Campaign management

All FACT-Finder features

A/B testing
Access controls/permissions
Account based marketing
Activity dashboard
AI/Machine learning
Alerts/Notifications
API
Behavioral targeting
Behavior tracking
Campaign management
Campaign segmentation
Catalog management
Channel management
Content Analytics
Content management
Contextual Targeting
Customer profiles
Customer segmentation
Customizable branding
Customizable templates
Data import/export
Data synchronization
Data visualization
Discount management
Drag & drop
eCommerce management
Engagement tracking
Experience Management
Faceted search/filtering
Forecasting
Full text search
Fuzzy Search
Indexing
Marketplace integration
Mobile Commerce
Multi-Campaign
Multi-Channel management
Multi-Channel marketing
Multi-Currency
Multi-Location
Multi-Store
Natural language search
Promotions management
Real-Time analytics
Real-Time data
Real-Time reporting
Real-Time updates
Recommendations
Reporting/Analytics
Reporting & statistics
Sales reports
Search/Filter
Semantic Search
Sentiment analysis
Tagging
Template management
Templates
Text analysis
Third-Party integrations
Visual analytics
Website analytics
Website management
Website personalization
WYSIWYG editor

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Per month

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FACT-Finder pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about FACT-Finder price and value

Value for money rating:

FACT-Finder support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
Videos
Webinars
In Person
Live Online

FACT-Finder FAQs

Q. Who are the typical users of FACT-Finder?

FACT-Finder has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does FACT-Finder offer?

FACT-Finder offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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