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SAP Commerce Cloud Logo

SAP Commerce Cloud

eCommerce platform to manage orders across multiple channels

(2)

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SAP Commerce Cloud Pricing, Features, Reviews and Alternatives

SAP Commerce Cloud FAQs

Q. Who are the typical users of SAP Commerce Cloud?

SAP Commerce Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does SAP Commerce Cloud support?

SAP Commerce Cloud supports the following languages:
English


Q. Does SAP Commerce Cloud offer an API?

Yes, SAP Commerce Cloud has an API available for use.


Q. What other apps does SAP Commerce Cloud integrate with?

SAP Commerce Cloud integrates with the following applications:
SAP Analytics Cloud


Q. What level of support does SAP Commerce Cloud offer?

SAP Commerce Cloud offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

SAP Commerce Cloud product overview

What is SAP Commerce Cloud?

SAP Commerce Cloud is a multi-channel eCommerce platform designed to help businesses of all sizes create progressive web applications (PWA) with a shopping cart, checkout, search and navigation capabilities. The order management module enables administrators to view real-time stock availability across channels and define sourcing and allocation rules for product warehousing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base

Training options

Videos
In Person
Live Online
Webinars
Documentation

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Free plan
Free trial
Pricing range

Starting from

29.95

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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SAP Commerce Cloud features

Functionality

4.6

/5

5

Total features

61

7 categories

Most valued features by users

Third-Party Integrations
API
Activity Dashboard
Customizable Branding
Content Management
Reporting & Statistics
Customizable Templates
Alerts/Notifications

Functionality contenders

SAP Commerce Cloud users reviews

Overall Rating

4.2

/5

5

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10
Rating distribution

5

4

3

2

1

1

4

0

0

0

Overall rating contenders

AR
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Verified reviewer

Industrial Automation, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sap commerce formerly hybris reviewed with over 6 years experience

Reviewed 2 years ago
Pros

Accelerators that allow a commerce application to kick start the development. Local environments which makes it easier to develop. Spring technology makes it faster and easier to deploy and maintain. Models are easy to define.

Cons

Requires higher system specs to run the server locally. Especially with CCV2 with docker and other applications required to run for starting up the server.

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Arvind Kumar A.

Leisure, Travel & Tourism, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Feature rich and easy-to-customize eCommerce platform

Reviewed 3 years ago

Undoubtedly, SAP Commerce is the leader in eCommerce platforms. SAP has been doing a great investment in keeping this platform ahead of its competitors by bringing a lot of innovation required to meet the demands of fast-changing information technology and shopping trends of customers.

Pros

1. In terms of features, it is ahead of all of its competitors 2. It comes with accelerators (pre-built storefronts) that are almost production-ready which accelerates TTM (Time To Market). 3. It comes bundled with integration templates for many SAP products e.g. ERP, Marketing, CPQ, C4C etc. 4. This is built with open source technologies (e.g. Spring, Tomcat etc.) and therefore it is easy to find resources with relevant experience. 5. The documentation is rich, and from time to time, the engineering/marketing teams organize webinars, release feature videos, publish blogs etc.

Cons

Earlier they used to have a dedicated Q/A (Question/Answer) website called, experts.hybris.com and it was extremely popular among Hybris (SAP Commerce) developers. The contributions from experts were so strong that for most of the questions, developers used to get a solution within an hour. However, probably as part of the cost-cutting process, SAP migrated it to answers.sap.com which is not dedicated...

AR
AvatarImg

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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customizable storefronts and product configurations

Reviewed a year ago
Pros

Offers powerful search capabilities, including faceted search and auto-suggest and provides real-time analytics and reporting.

Cons

Limited customization options outside of the provided interfaces and workflows.

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Bhaskar R.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAP Commerce Cloud CCV2

Reviewed 4 years ago

Overall, SAP Commerce Cloud is the market leading solution when it comes to enterprise level commerce capabilities and with its superior extension capabilities and rich out of the box industry specific features set, SAP Commerce Cloud is ideal solution to enable your company to jump into the digital transformation bandwagon. Be it state of the art responsive storefronts provided by accelerators or headless commerce capabilities provided via open source Sparatcus, SAP Commerce provides endless opportunites when it comes to designing superior customer experiences which are future proof. New features are constantly released which allows customers to stay relevant and up to date in this ever changing digital commerce landscape.

Pros

SAP Commerce Cloud solution is a market leader in Gartner magic quadrant for digital commerce and provides a superior omnichannel experience for its customers via its comprehensive suite of feature and functionality set. SAP Commerce Cloud helps customers in their digital transformation journey by providing state of the art user buying experience reducing time to market and total cost of ownership....

Cons

Currently SAP Commerce Cloud can be deployed only on Microsoft Azure Cloud, though the plan is to roll out to other cloud providers soon. Synchronous order management is not supported with Cloud version.

AR
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Verified reviewer

Information Technology and Services, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Reseña SaP Commerce Cloud

Reviewed 6 months ago

Robusta solución para e-commerce, definitivamente hace que sea una herramienta importante para desplegar y usar en una organización dedicada al comercio electrónico.

Pros

Integración, Incrementa la eficiencia a la hora de dsarrollar o configurar la herramienta, Herramienta poderosa para categorizar, catalogar, especificación de productos, promociones, etc.

Cons

Puede ser dificil de implementar, lentitud en carga de productos debilitan la experiencia de usuario, quizas mejorar la integración con herramientas no-SAP.

Showing original review in Spanish. See translation

Common SAP Commerce Cloud comparisons

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BigCommerce logo
SAP Commerce CloudvsBigCommerce
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Shopify Plus logo
SAP Commerce CloudvsShopify Plus

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