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Fixzy Assist Logo

Remote virtual assistant solution

Table of Contents

Fixzy Assist - 2026 Pricing, Features, Reviews & Alternatives

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Fixzy Assist overview

What is Fixzy Assist?

FIXZY Remote Assistance Software​ connects ‘people with problems’ to rapid resolutions​. Enabling a business to give its customers immediate access to professional help​. This

- Reduces unnecessary vehicle dispatches​

- Enables first-time or very quick fixes​

- Contributes to lower carbon footprints​

- Lowers cost-to-serve by up to 50%​

Fixzy Assist is unique in that it supports the remote capture of measurements, and that the app can be used locally by field agents (without the need for a call).

The platform works by providing a support link to anyone making live video and augmented reality guidance just a few taps away, it is that simple. Irrespective of the device, time of day or location.

The process supports the creation of stunning 3D floor plans that can create full models and measurements of any space using the inbuilt AR measurement tool. The app can scan an infinite number of issues, from device malfunction to mould detection, and using deep learning analyse and resolve immediately.

Key benefits of using Fixzy Assist

Improved customer response times
Improved first time fix rates
Improved customer success rates
Reduced costs
Reduced carbon emissions

Starting price

19.5 /
per month

Alternatives

with better value for money

Fixzy Assist’s user interface

Ease of use rating:

Fixzy Assist reviews

Overall rating

4.8

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

8

2

0

0

0

Pros
“Firstcall have really benefited from adopting Fixzy. The business is so streamlined and communication is the best it has ever been thanks to this incredible app.”
KL

Kerry L.

Operations Manager

“Very attentive, and the measuring capability is excellent. Could prove to be a real game changer for ourselves and some of our clients.”
CH

Ciaran H.

Managing Director

“Really benefits the profit margins, particularly with costs of man hours and fuel, with reducing unnecessary journeys and improving first time fix rates.”
WR

William R.

Regional Manager

Cons
“We are able to reduce our reliance on physical site inspections, and it allows us to scale some of our services, normally limited by manpower capacity.”
CH

Ciaran H.

Managing Director

“Common European languages would add to the product. This limitation is not a handicap for us, as we only have a few foreign clients.”
RH

Ronald H.

Managing Director

“Always strange with a new product or system to implement, but approach with open mind and any cons are quickly overcome.”
WR

William R.

Regional Manager

Who uses Fixzy Assist?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Financial Services
Accounting
Alternative Dispute Resolution
Others

Use cases

Remote Support
Customer Experience
Augmented Reality
Call Center
Artificial Intelligence

Fixzy Assist's key features

Most critical features, based on insights from Fixzy Assist users:

Third-Party integrations
Workflow management
Collaboration tools
Two-Way audio & video
Live chat
Screen sharing

All Fixzy Assist features

Features rating:

Reporting/Analytics
Remote access/control
Real-Time monitoring
Call recording
Multi-Channel data collection
Multi-Language
Multiple user accounts
Natural language processing
Neural network modeling
Performance management
Process/Workflow automation
Quality control
Queue management
Real world backdrop
Real-Time chat
Real-Time data
Reporting & statistics
Sentiment analysis
Session recording
Single sign on
Superimposed objects
Video call recording
Video streaming
Video support
Virtual reality
Visual analytics
3D objects
Activity dashboard
Activity tracking
API
Audit trail
Automatic call distribution
Call logging
Call reporting
Call routing
Call tracking
Call transfer
Chat/Messaging
Compliance management
Computer telephony integration
Dashboard
Data transformation
Estimating
Feedback management
File sharing
Image analysis
Image recognition
Machine learning
ML algorithm library
Mobile app
Model training

Fixzy Assist alternatives

Fixzy Assist logo

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19.5

Per month

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Per month

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SysAid logo
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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Fixzy Assist pricing

Value for money rating:

Starting from

19.5

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Fixzy Assist price and value

Value for money rating:

To see what individual users think of Fixzy Assist's price and value, check out the review snippets below.

“Firstcall have really benefited from adopting Fixzy. The business is so streamlined and communication is the best it has ever been thanks to this incredible app.”
KL

Kerry L.

Operations Manager

“Very attentive, and the measuring capability is excellent. Could prove to be a real game changer for ourselves and some of our clients.”
CH

Ciaran H.

Managing Director

Fixzy Assist support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Live Online
Documentation

Fixzy Assist FAQs

Q. What type of pricing plans does Fixzy Assist offer?

Fixzy Assist has the following pricing plans:
Starting from: £19.50/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Fixzy Assist?

Fixzy Assist has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Fixzy Assist support?

Fixzy Assist supports the following languages:
Arabic, English, German, Polish, Spanish


Q. Does Fixzy Assist support mobile devices?

Fixzy Assist supports the following devices:
Android, iPad, iPhone


Q. Does Fixzy Assist offer an API?

Yes, Fixzy Assist has an API available for use.


Q. What level of support does Fixzy Assist offer?

Fixzy Assist offers the following support options:
Email/Help Desk, Phone Support

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