App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

How GetApp verifies reviews

GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

HelpHero

Helps web-based apps to build better onboarding experiences

Table of Contents

Is this product right for your business?

Find out with a

HelpHero - 2025 Pricing, Features, Reviews & Alternatives

What is HelpHero?

HelpHero enables web-based apps to build better onboarding and product experiences for their users in minutes, with no coding, design experience or big budgets required. Create better experiences for onboarding and engaging users, to improve user adoption, conversion and retention.

Anyone in your team can easily create personalised tours and walkthroughs for users, not just developers. Use cases include onboarding and engaging new users; driving new feature adoption; reducing support costs with contextual and timely product tours and walkthroughs.

HelpHero offers key features, such as creating tours without code, instant customization of tours to fit in with your website and branding, in-depth step analytics to measure and optimize tour performance, personalization options to configure tours to target specific users, and tour preview and testing functionality.

HelpHero is perfect for SaaS businesses looking for a powerful and easy-to-use onboarding tool that is also cost-effective.

HelpHero's pricing plans are purely based on user volume. There are no limits on permissions / user licences and the number of product tours, hotspots and checklists you can create. You will also have access to all standard and advanced features, such as Custom CSS, audience targeting, multi-page tours and more on all HelpHero plans.

Free 14-day trial available.

Benefits of using HelpHero

EASY EDITING & CUSTOMIZATION

HelpHero enables you to create the best possible help experience for users with as much custom control over the experience as you need.

Easily create, preview and edit product tours without any coding or design experience required.

Embed videos, images and surveys to engage users.

Instantly customize every aspect of your tours with complete freedom to change the text, colors and layout to suit your app.

USER ONBOARDING CHECKLISTS

HelpHero’s checklists lets you display a list of tasks for users to accomplish, making it even easier and quicker to onboard and engage new users to your app.

Effortlessly guide users through the onboarding process with checklists that let them check progress while ensuring each critical step is completed.

Tailor every aspect of your checklists, such as requiring tasks to be completed in order, setting completion conditions and more.

HOTSPOTS

HelpHero’s hotspots are a great way to add on-demand contextual hints such as tooltips, feature announcements or prompts.

Provide help for your app, nudge users to perform certain actions, or subtly draw attention to new features.

MEASURE & OPTIMIZE PERFORMANCE

HelpHero’s analytics helps you understand how viewers are interacting with your tours.

Get the best possible tour success rate by tweaking your tours and measuring the results in real-time.

Track completion rates for every step of your tours so you can pinpoint exactly where users are dropping off, and identify opportunities for improving user experience.

ADVANCED PERSONALIZATION & TARGETING

HelpHero funnels let you setup specific criteria based on your unique requirements or user data to segment and create personalized help experience for users.

This ensures users are shown the most relevant tours and content based on their language, device, browser and even custom user properties.

Starting from

Per month

Alternatives with better value for money

HelpHero's key features

Most critical features, based on insights from HelpHero users:

Customizable Fields

4.0

(3)

Activity Tracking

4.5

(2)

Customizable Branding

4.7

(3)

Customizable Templates

5.0

(1)

Activity Dashboard

4.0

(3)

Reporting/Analytics

4.0

(2)

All HelpHero features

Features rating:

4.1

(7)

API

5.0

(1)

Self Service Portal

3.0

(1)

Real-Time Analytics

4.0

(1)

Onboarding

5.0

(2)

Customer Engagement

5.0

(1)

Visual Analytics

4.0

(1)

Customer Segmentation

5.0

(1)

Data Security

(0)

Drag & Drop

(0)

In-App Training

(0)

Interactive Content

(0)

Multi-Language

(0)

Contextual Guidance

(0)

Content Creation

(0)

Reporting & Statistics

3.0

(1)

Checklists

(0)

Self Service Tools

(0)

Self-paced Learning

(0)

User Onboarding

(0)

Audience Targeting

(0)

HelpHero alternatives

HelpHero

4.7

(7)

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.1

Value for Money

5.0

Customer Support

4.7

Asana

4.5

(13.3K)

visit website

Starting from

13.49

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.3

Paycor

4.4

(2.9K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.2

Customer Support

4.2

OnRamp

5.0

(1)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

HelpHero pricing

Value for money rating:

5.0

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Basic

Per month

Features included:

Unlimited tours, hotspots & checklists
Unlimited team members
Access to all standard and advanced features, analytics & integrations
Custom CSS, audience targeting & personalization
API access
Phone, chat & email support

Up to 2,500 Monthly Active Users

115

Per month

Features included:

Unlimited tours, hotspots & checklists
Unlimited team members
Access to all standard and advanced features, analytics & integrations
Custom CSS, audience targeting & personalization
API access
Phone, chat & email support

Up to 5,000 Monthly Active Users

179

Per month

Features included:

Unlimited tours, hotspots & checklists
Unlimited team members
Access to all standard and advanced features, analytics & integrations
Custom CSS, audience targeting & personalization
API access
Phone, chat & email support

Up to 10,000 Monthly Active Users

249

Per month

Features included:

Unlimited tours, hotspots & checklists
Unlimited team members
Access to all standard and advanced features, analytics & integrations
Custom CSS, audience targeting & personalization
API access
Phone, chat & email support

Up to 20,000 Monthly Active Users

299

Per month

Features included:

Unlimited tours, hotspots & checklists
Unlimited team members
Access to all standard and advanced features, analytics & integrations
Custom CSS, audience targeting & personalization
API access
Phone, chat & email support

Custom Plan

399

Per month

Features included:

Competitive custom pricing for over 20,000 Monthly Active Users

HelpHero integrations (1)

Top integrations

Intercom

HelpHero support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Training options

Documentation

Videos

Live Online

HelpHero reviews

Overall rating

4.7

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Rating distribution

Read all reviews

HelpHero FAQs

Q. What type of pricing plans does HelpHero offer?

HelpHero has the following pricing plans:
Starting from: $55.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money