Higher Logic Alternatives

CMNTY is an all-in-one platform for building online communities that helps inspire constructive interaction between organizations and individuals. Read more about CMNTY

Disciple is where communities thrive. Our community management platform helps people build independent, valuable and trusted communities in a safe space that they own and control. Create your own unique social space today. Read more about Disciple

Yotpo helps commerce brands leverage customer reviews and photos throughout the buyer journey to increase trust, social proof, and sales. Read more about Yotpo

HYPE Innovation is a cloud-based innovation management solution which helps small to midsize firms manage the complete innovation life cycle. The platform facilitates brainstorming, collaboration, project tracking, front-end portfolio management, evaluation and implementation. Read more about HYPE Innovation

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob

Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics

Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more. Read more about Zoho CRM Plus

Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS. Read more about Promoter.io

NeuroTags is a suite of cloud-based solutions, which help manage product distribution, brand promotion, and safety via digital marketing, anti-counterfeiting & brand protection measures. It uses AI-based serialization technology to assign codes to products, enabling users to prevent product cloning. Read more about NeuroTags

Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: Advanced Promotional Engine, Auto-campaigns: Emails, SMS, Push; Custom white label app, Reporting, Social Media Referrals… Read more about Kangaroo

Tribe is a community software that helps businesses build white label online communities where members can discuss & connect under their brand. Members can explore feeds, post questions, discuss, create polls, & consume multiple types of content. The free plan offers unlimited members and content. Read more about Tribe

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more. Read more about TapMango

Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more. Read more about Annex Cloud

Loopy Loyalty is a loyalty program software which enables small businesses to create digital stamp cards for Apple Wallet & Android Pay. Read more about Loopy Loyalty

Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy. Read more about Apex Loyalty

Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more. Read more about Pobuca Loyalty

Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action. Read more about Retently

Open Loyalty is a ready-to-use loyalty platform, easy to set up and customize, so you can adjust various loyalty strategies for different client segments. This solution manages registered members, sets rules for earning points and connects with any external or internal system you use. Read more about Open Loyalty

iVend Retail enables retailers with centralized control of their business delivered by our integrated management solution consisting of 7 Omnichannel modules. Read more about iVend Retail

CandyBar is a digital loyalty program solution designed for bricks-and-mortar stores such as restaurants, salons, cafes, & spas to help them increase sales by rewarding their customers on repeat visits. It allows businesses to track customer rewards across multiple outlets via a unified platform. Read more about CandyBar

Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email. Read more about Simplesat

Currency Alliance is a digital customer loyalty program solution with which enterprises can manage the issuance, transfer & redemption of any loyalty currency. Read more about Currency Alliance

Goody offers a full stack of products for your loyalty rewards, marketing, and customer relationship management. It seamlessly integrates with everyday applications, including older POS systems. Read more about Goody

Increase clients’ loyalty and spend with a highly engaging mobile app that autonomously interacts with your clients, transforming one-off clients into long-term relationships. Read more about Bobile

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often. Read more about FiveStars

InviteReferrals is a referral marketing software designed to help businesses acquire new customers by creating & launching customer referral campaigns via multiple platforms including mobile, tablet & desktop websites, as well as Android & iOS mobile apps… Read more about InviteReferrals

Personify Community is a digital spaces & collaboration platform with which nonprofits & associations can connect, share, & collaborate with their supporters, members, volunteers, & other constituents using forums, groups, blogs, gamification tools, multimedia, analytics, integrations, & more… Read more about Personify Community

Staffbase is a employee communication platform for internal communications in large and distributed organizations. It is built for effective internal communication with a maximum of reach and relevance. The platform can easily be extended into a nimble, user friendly Mobile Intranet. Read more about Staffbase

OnSemble employee intranet & collaborative suite empowers organizations with greater productivity and collaboration. Read more about OnSemble Intranet Portal

Beekeeper is a mobile-first communication platform used for reaching and connecting everyone in an organization as well as increasing engagement. Read more about Beekeeper

Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more. Read more about Centercode

Almabase is the world's leading alumni engagement solution that helps schools increase alumni participation by 3x in one year. Schools using almabase don't need any other email marketing, event registration or mentoring softwares. Read more about Almabase

Jive's industry-leading interactive intranet provides the gateway to an organization's most important assets – its knowledge and people. Read more about Jive

QuestionPro is an online solution for survey designers that helps in the creation, distribution and recording of surveys to generate valuable business insights. Read more about QuestionPro

Hivebrite is an all-in-one alumni and community management solution for schools and corporations that helps build brand engagement & opportunities for members. Read more about Hivebrite

Unily's Digital Experience Cloud is an award-winning digital experience platform that empowers modern businesses with the best tools to communicate, collaborate and innovate. Read more about Unily

Website Toolbox is a cloud-based community forum platform which enables website managers to create & moderate online forums effectively & efficiently. Read more about Website Toolbox

Mobilize is your all-in-one membership management platform. Manage and engage your members from one simple to use place with a member directory, member database, outreach center and event management. It's everything you need to build and manage a thriving community your members will love. Read more about Mobilize

Zapnito is the platform for creating expert networks, which promote thought leadership and foster collaboration, connecting brands and their communities to build engagement and trust. Read more about Zapnito

ToucanTech is an all-in-one solution for managing and growing alumni communities through an online portal. Designed for schools, universities, and businesses, ToucanTech offers an in-built CRM, communications tools, event planning, mentoring platform, fundraising management, news feeds, and more. Read more about ToucanTech

Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace. Read more about Q One

EngagementHQ, from Bang the Table, is a cloud-based community engagement software suite that is designed to drive public engagement with eight online tools for stimulating general public participation, including EngagementHQ Surveys, Questions, Guestbook, Polls, Places, Ideas, Forums and Stories… Read more about EngagementHQ

Vaave is a cloud-based alumni management solution that helps organizations of all sizes build and manage their exclusive alumni network. The platform offers a range of features, including an alumni database, engagement & fundraising tools, custom branding, job posting, re-hiring, referrals and more. Read more about Vaave

Honeycommb is a cloud-based social networking solution that helps businesses, creators, influencers and communities manage customer interaction and brand visibility on multiple websites. The white-label solution lets users incorporate their trademarks and color themes across unlimited assets. Read more about Honeycommb

New kind of employee intranet that drives engagement & workplace culture. Achieves social participation in work relevant way. Participation rates are over 85%. Read more about Jostle

Localist is a content management system for marketing professionals that helps streamline event-related operations. The platform provides white-label solutions for branding, creating custom landing pages, channel management, registration, & ticketing, and users can manage brand value via an open API… Read more about Localist

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management, payment processing, and more. Read more about Brilliant Directories

Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs. Read more about Vanilla Forums

ON24 provides digital experiences and webcasting for corporate communications and demand generation via a cloud-based SaaS application. Our industry-leading platform helps organizations to communicate with employees, clients, prospects and partners with measurable and greater impact. Read more about ON24

Communifire is an enterprise social collaboration platform which empowers employees to share ideas & collaborate on content while still retaining control over who can do & see what. Everything a group needs is in one place with updates on all groups coming to users in one place too. Read more about Communifire

A cloud-based intranet solution for business, MyHub provides companies with a large range of business tools via their own secure and customizable intranet site. Read more about MyHub

Happeo is an all-in-one digital workplace platform that enables internal communicators, IT teams and managers to engage, inform and connect with employees through unified intranet, social networking, and collaboration tools which work seamlessly with Google Suite. Read more about Happeo

NanoNotion is a cloud-based idea & knowledge management platform designed to help users collect, share and surface ideas & knowledge using a range of features and functionalities, including crowdsourcing, ratings, collaboration tools, statistics & analytics, selectable metrics, commenting, and more… Read more about NanoNotion

Quip is a collaboration solution which allows teams to create and work on documents, spreadsheets, and task lists in real time with built-in chat and commenting. Read more about Quip

Zoho Connect is a team collaboration app,that unifies people, resources, and the apps they need. Read more about Zoho Connect

Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock

Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into one secure, searchable platform, Bloomfire helps teams stay aligned, work efficiently, and make informed decisions. Read more about Bloomfire

All-in-one solutions to manage and engage your community. Read more about VeryConnect

Workplace by Facebook is a simple and secure way for people to share knowledge, work together and build connected communities. Read more about Workplace by Facebook

We help e-commerce marketers generate more sales by making it easy for them to optimise their customer journeys. Read more about Yieldify

Story is a cloud-based solution designed to help businesses manage workflows relating to marketing content across multiple digital platforms to drive customer engagement and ROI. It lets users deliver data-driven content to a targeted audience across leading social media channels. Read more about Story

REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat

Convertize is the easiest way to AB Test your ideas. Change anything on your website. Read more about Convertize AB Testing

SmartKarrot is a cloud-based customer & product success solution, which assists businesses with customer experience management and behavioral analytics. Key features include granular analysis, account health monitoring, feedback collection, predefined templates, referral tracking, and notifications. Read more about SmartKarrot

Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Read more about Zoho SalesIQ

Liveoak is a conferencing & collaboration platform which combines real-time collaboration, live conferencing, identity verification, and secure eSignature. Read more about Liveoak Technologies

SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX

Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement. Read more about SightMill

Remesh is a cloud-based feedback platform which employs machine learning to engage customers in conversation & collect, analyze & present responses in real-time. Read more about Remesh

Assessment Generator is a cloud-based assessment management solution which helps coaches and small businesses with online quiz, assessment, and survey creation. Key features include feedback management, customizable branding, employee review, audience segmentation, and reporting. Read more about Assessment Generator

Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360

CleverTap enables growth and retention teams to manage and improve the impact of mobile marketing across the entire customer lifecycle. Leverage user data, automation, AI/ML, and personalization techniques in one enterprise platform. Read more about CleverTap

SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.

Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action

Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk

Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle

Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters. Read more about Revetize

LivePerson is the industry leader in live chat and messaging solutions that increase sales and improve customer care. Read more about LivePerson

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Read more about Toonimo Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions.

PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers

FrontdeskAI is an artificial intelligence (AI)-powered helpdesk and admin assistant designed for businesses within industries including beauty and wellness, fitness, dental, and more. It offers 24/7 customer support backed up by machine learning, FAQs, and business policies. Read more about FrontdeskAI

Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get started in minutes. Read more about Copper

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement. Read more about Whatfix

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay

amoCRM is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more. Read more about amoCRM

Drive engagement and increase product adoption with interactive online learning experiences. Thought Industries features a suite of powerful, easy-to-use tools that enable organizations to cost-effectively scale their external or customer training programs from a single, robust platform. Read more about Thought Industries

Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. Read more about bpm'online CRM

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audien… Read more about Sprout Socialce - turning social connections into loyal customers.

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk

Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM

Bpm’online studio enterprise is an intelligent low-code and process management platform for medium and large organizations with out-of-the-box solutions and templates. Read more about bpm'online studio

Zendesk Chat, formerly Zopim, lets you chat with customers on your website and give them real-time support. Read more about Zendesk Chat

LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.