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IdSurvey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey software specialized in phone surveys, web, offline
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IdSurvey - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: November 2025
IdSurvey overview
What is IdSurvey?
IdSurvey is a cloud-based solution for surveys via telephone, web and face to face (CATI-CAWI-CAPI). Key features include text piping, predefined questions, multi-channel distribution, audience targeting, SMS and Email sender, data export, and reporting.
The solution enables users to create multilingual surveys using ratings, sliders, or drag-and-drop options, add/edit texts, and maintain a questionnaire flow with logic conditions and branching tools. Using the ClientScript feature, designers can customize verifications, graphics, and functions for questionnaire items. IdSurvey lets users prepare and share custom dashboards and add custom metrics, tables, filters, widgets, and layouts on display. Managers can analyze open-ended responses, visualize survey results through graphs and charts, and track progress in real-time.
IdSurvey comes with a CATI module, which allows teams to organize telephone surveys or interviews, letting callers monitor respondents' activities, manage time zones, and activate calls using a predictive dialer.
It also offers integration with third-party panel providers and social media platforms, helping marketers send survey invitations to callers, record interactions, and measure campaign performance. Plus, the solution provides a programming tool, IdCode, which enables professionals to create assessments using code and highlight logic with different color tags.
Key benefits of using IdSurvey
- dialer and VoIP traffic
- click to dial included
- predictive/automated dialing add-on
- available on cloud or on premises
- user interface or scripting for survey design
- report and dashboard available online
- scalable licensing
Starting price
Alternatives
with better value for money
IdSurvey’s user interface
IdSurvey pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.5
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about IdSurvey?
Users say IdSurvey is easy to use, especially for building and customizing complex questionnaires without programming expertise. They find the interface generally intuitive and appreciate the variety of question types, offline functionality, and responsive support team that helps resolve issues quickly. They value being able to adapt the platform to their needs and explain its functions easily to colleagues.
Some report that certain advanced commands and features are less intuitive and require time to learn. They mention occasional difficulties with reports, exports, and documentation, but feel that assistance and manuals help address these challenges.
Who uses IdSurvey?
Based on 43 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
IdSurvey's key features
Most critical features, based on insights from IdSurvey users:
All IdSurvey features
Features rating:
IdSurvey alternatives
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IdSurvey pricing
Value for money rating:
Starting from
No pricing info
User opinions about IdSurvey price and value
Value for money rating:
To see what individual users think of IdSurvey's price and value, check out the review snippets below.
Antonella F.
Phd Engineering Student
Azamat A.
IdSurvey integrations (4)
Top integrations
IdSurvey support options
Typical customers
Platforms supported
Support options
Training options
IdSurvey FAQs
IdSurvey has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of IdSurvey?
IdSurvey has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does IdSurvey support?
IdSurvey supports the following languages:
English, French, German, Italian, Spanish
Q. Does IdSurvey support mobile devices?
IdSurvey supports the following devices:
Android, iPad, iPhone
Q. Does IdSurvey offer an API?
Yes, IdSurvey has an API available for use.
Q. What other apps does IdSurvey integrate with?
IdSurvey integrates with the following applications:
GatewayAPI, ChatGPT, Mailchimp, Microsoft Excel
Q. What level of support does IdSurvey offer?
IdSurvey offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk
