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Koban Logo

Kobansoftware is a customer relationship management solution

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Koban - 2026 Pricing, Features, Reviews & Alternatives

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Koban overview

What is Koban?

Koban software is a complete and modular solution for customer relationship management. Its goal is to take care of the entire customer management process, from the initial contact to customer retention. The tool has several software functionalities that can be activated to allow the processing of data related to customers, sales, invoicing, marketing campaigns, and customer service.

The centralization of information and the automation of tasks is at the heart of Koban, which greatly simplifies the work of segmentation in order to target marketing campaigns. A reminder system is also in place to avoid losing sales opportunities.

The customer area is fully customizable. It offers the ability to keep in touch with customers and find all the quotes or invoices associated with them at any given time. They can also contact the customer service department directly to obtain additional information.

Key benefits of using Koban

A clear view of the pipeline
All opportunities, up to date and structured, so you know where the business really stands and can anticipate revenue.

Simple and actionable management
Key indicators (opportunities created, conversion rates, pipeline duration) are quickly accessible, without the need for multiple complex tables.

Faster and better-informed decisions
Data is reliable, shared, and easy to read, which facilitates decision-making and day-to-day management.

Better marketing/sales alignment
CRM and marketing automation are integrated to track the real impact of marketing actions on sales.

Time savings for teams
Less re-entry, fewer Excel files, more time spent on sales and opportunity tracking.

Better preparation for future objectives
By understanding what drives (or hinders) performance, you can structure your growth and prepare for the following year with greater peace of mind.

A tool tailored to SMEs and mid-market companies
Powerful, but not overly complex: Koban adapts to your organization, not the other way around.

Starting price

29per user /
per month

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Koban’s user interface

Ease of use rating:

Koban reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Koban's features

Client portal
Contact management
CRM
Email marketing
Employee management
Financial management
Interaction tracking
Lead management
Marketing automation
Reminders
Sales pipeline management
Segmentation

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Koban pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

29

/user

Per month

Features included:

  • Database
  • Single pipeline
  • Quotes, orders and customer invoices
  • Email campaigns
  • Electronic signature of quotes

Pro

45

/user

Features included:

  • Starter Features +
  • User rights management
  • Unlimited number of pipelines
  • Customer service
  • Web forms
  • Customizing dashboards
  • Automation *
  • API access

Business

65

/user

Per month

Features included:

  • Pro Features +
  • Contracts and subscriptions
  • Supplier management and purchasing
  • Inventory management
  • Custom objects
  • Marketing automation
  • Web page tracking and scoring

Premium

85

/user

Per month

Features included:

  • Enterprise Features +
  • Minimum: 10 users
  • Project management
  • Score of past times
  • Goal Tracking
  • Tracking transformation costs
  • Smart koban*

User opinions about Koban price and value

Value for money rating:

Koban integrations (5)

Koban support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

In Person
Live Online
Webinars

Koban FAQs

Q. What type of pricing plans does Koban offer?

Koban has the following pricing plans:
Starting from: €29.00/month
Pricing model: Subscription

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Q. Who are the typical users of Koban?

Koban has the following typical customers:
Small Business


Q. What languages does Koban support?

Koban supports the following languages:
French


Q. Does Koban offer an API?

Yes, Koban has an API available for use.


Q. What other apps does Koban integrate with?

Koban integrates with the following applications:
WooCommerce, Pennylane, Sage 100, Shopify


Q. What level of support does Koban offer?

Koban offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

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