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MemberPlanet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online membership management platform
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MemberPlanet - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: November 2025
MemberPlanet overview
What is MemberPlanet?
memberplanet is member management. An essential solution for individual leaders as well as local and national groups of any size to communicate, process payments, and manage their members. Our goal at memberplanet is to make your life easier. Sound simple right? Because it is. Our system is designed for you to make the best use of limited time; accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.
Through memberplanet's comprehensive solution to your group management, you as a leader will be able to organize and communicate with your members quickly, easily, and efficiently. Our features include a custom mobile app just for your group. With the app, members and admins can access membership e-cards, make payments, and communicate with other group members. Some of the other wonderful tools on our platform include collecting dues payments online, custom membership levels, and an interactive directory. One of our best features is our support team. We're real people offering tangible support to clients on a daily basis with unlimited phone, email, and chat support, plus an online support library of demonstration videos, success guides, and FAQs. In 2015 memberplanet received first place for Capterra's most reviewed site.
memberplanet is proud to currently serve more than 24,000 groups and 4 million members, encompassing a broad range of nonprofit and for-profit industries. Our clients include the United States Air Force, multi-level fraternal organizations including Delta Gamma International Fraternity and Alpha Tau Omega, chapters of nonprofits including the United Way, and the Children's Hospital of Michigan Foundation, alumni and other associations including the Marietta Business Association, faith-based organizations, educational groups including statewide PTAs and school districts, and local community groups including the Kiwanis Club of Safety Harbor.
Key benefits of using MemberPlanet
? Plan your event with us. Boost attendance and participation with easy event and donation sites. Sell tickets, send email invites, manage RSVPs, and share photos. No need for a party planner, just us.
-Free custom app! Yes, really! Facilitate on-site payments, membership e-cards, and mobile communication. Send messages via text and/or email in just a few clicks, from a desktop or the mobile app. Use Smart Lists to instantly generate distribution lists using member data from other features.
-Streamline your group's branding. Easily create branded payment forms, surveys, and email newsletters. Start with a template and customize it with unlimited flexible fields. View tracking and response data in real time.
-Exclusive and personal member communication. Members can search and contact each other directly by email and social media through memberplanet. Members have complete control of what information is shared, and direct emails are always kept secure.
Starting price
per month
Pros & Cons


Assistance
Onboarding
Fundraising
Messaging
Stability
MemberPlanet’s user interface
MemberPlanet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about MemberPlanet?
Reviewers appreciate MemberPlanet for its comprehensive features, including membership management, event organization, fundraising, and payment processing, which they say streamline group operations and communication. They find the platform user-friendly and effective for managing large groups, sending emails, and collecting dues, while praising the responsive customer support and helpful training resources.
Some indicate that certain aspects, such as initial setup, navigation, and advanced features, can be complex or require a learning curve. They report occasional issues with tech support availability, email formatting, and payment convenience fees, but overall value the platform’s ability to centralize tasks and improve efficiency.
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Who uses MemberPlanet?
Based on 264 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
MemberPlanet's key features
Most critical features, based on insights from MemberPlanet users:
All MemberPlanet features
Features rating:
MemberPlanet alternatives
MemberPlanet pricing
Pricing plans
Pricing details:
User opinions about MemberPlanet price and value
Value for money rating:
To see what individual users think of MemberPlanet's price and value, check out the review snippets below.
Kim M.
Software Programmer
Ashley C.
Art instructor
MemberPlanet integrations (1)
Top integrations
MemberPlanet customer support
What do users say about MemberPlanet customer support?
Customer support rating:
We analyzed 87 verified user reviews to identify positive and negative aspects of MemberPlanet customer support.
Widespread user sentiment highlights prompt, personalized, and knowledgeable customer support from the MemberPlanet team.
Multiple users appreciate having dedicated account managers and staff who go above and beyond to resolve issues.
A significant portion of users value the variety of support resources, including tutorials, support libraries, and phone coaching.
A number of users report that customer service is consistently available, responsive, and provides clear, hands-on guidance.
Support options
Training options
To see what individual users say about MemberPlanet's customer support, check out the review snippets below.
“Not only did they assist me by thoroughly walking me through the functionality of services pertinent to our organization's goals, they made recommendations based on the experiences of current customers, AND they helped me plan the entire project start to finish.”
Nicole Y.
Administrator
“Nichole in Customer Service keeps us loyal to MP by providing the highest quality service while correcting any issues, or answering any questions we have, usually on the first call. ”
Jim j.
“I have had all my questions answered in a timely manner and the support staff has helped me make changes to the sight that make it clearer and easier for the consumer to navigate.”
Eric T.
Owner/Managing Member
MemberPlanet FAQs
MemberPlanet has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of MemberPlanet?
MemberPlanet has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does MemberPlanet support?
MemberPlanet supports the following languages:
English, French, Spanish
Q. Does MemberPlanet support mobile devices?
MemberPlanet supports the following devices:
Android, iPad, iPhone
Q. Does MemberPlanet offer an API?
No, MemberPlanet does not have an API available.
Q. What other apps does MemberPlanet integrate with?
MemberPlanet integrates with the following applications:
Meta for Business
Q. What level of support does MemberPlanet offer?
MemberPlanet offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base
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