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MemberPlanet Logo

Online membership management platform

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MemberPlanet - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

MemberPlanet overview

What is MemberPlanet?

memberplanet is member management. An essential solution for individual leaders as well as local and national groups of any size to communicate, process payments, and manage their members. Our goal at memberplanet is to make your life easier. Sound simple right? Because it is. Our system is designed for you to make the best use of limited time; accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.

Through memberplanet's comprehensive solution to your group management, you as a leader will be able to organize and communicate with your members quickly, easily, and efficiently. Our features include a custom mobile app just for your group. With the app, members and admins can access membership e-cards, make payments, and communicate with other group members. Some of the other wonderful tools on our platform include collecting dues payments online, custom membership levels, and an interactive directory. One of our best features is our support team. We're real people offering tangible support to clients on a daily basis with unlimited phone, email, and chat support, plus an online support library of demonstration videos, success guides, and FAQs. In 2015 memberplanet received first place for Capterra's most reviewed site.

memberplanet is proud to currently serve more than 24,000 groups and 4 million members, encompassing a broad range of nonprofit and for-profit industries. Our clients include the United States Air Force, multi-level fraternal organizations including Delta Gamma International Fraternity and Alpha Tau Omega, chapters of nonprofits including the United Way, and the Children's Hospital of Michigan Foundation, alumni and other associations including the Marietta Business Association, faith-based organizations, educational groups including statewide PTAs and school districts, and local community groups including the Kiwanis Club of Safety Harbor.

Key benefits of using MemberPlanet

-One-stop shopping. Pay for membership dues, merchandise, and make donations. Makes keeping track of payments easy as one, two, three!

? Plan your event with us. Boost attendance and participation with easy event and donation sites. Sell tickets, send email invites, manage RSVPs, and share photos. No need for a party planner, just us.

-Free custom app! Yes, really! Facilitate on-site payments, membership e-cards, and mobile communication. Send messages via text and/or email in just a few clicks, from a desktop or the mobile app. Use Smart Lists to instantly generate distribution lists using member data from other features.

-Streamline your group's branding. Easily create branded payment forms, surveys, and email newsletters. Start with a template and customize it with unlimited flexible fields. View tracking and response data in real time.

-Exclusive and personal member communication. Members can search and contact each other directly by email and social media through memberplanet. Members have complete control of what information is shared, and direct emails are always kept secure.

Starting price

50flat rate /
per month
view pricing plans
try for free

Pros & Cons

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Assistance

Onboarding

Fundraising

Messaging

Stability

MemberPlanet’s user interface

Ease of use rating:

MemberPlanet pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(51)
5(208)

What do users say about MemberPlanet?

Reviewers appreciate MemberPlanet for its comprehensive features, including membership management, event organization, fundraising, and payment processing, which they say streamline group operations and communication. They find the platform user-friendly and effective for managing large groups, sending emails, and collecting dues, while praising the responsive customer support and helpful training resources.  

Some indicate that certain aspects, such as initial setup, navigation, and advanced features, can be complex or require a learning curve. They report occasional issues with tech support availability, email formatting, and payment convenience fees, but overall value the platform’s ability to centralize tasks and improve efficiency.

Select to learn more


Who uses MemberPlanet?

Based on 264 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Education Management
Civic & Social Organization
Sports
Others

Use cases

Membership Management
Association Management
Event Management
Nonprofit

MemberPlanet's key features

Most critical features, based on insights from MemberPlanet users:

Electronic payments
Member database
Payment processing
Member types
Registration management
Event scheduling

All MemberPlanet features

Features rating:

Website management
Member directory
Dues management
Membership management
Event management
Membership renewals
Enrollments/Onboarding
Reporting & statistics
Email marketing
Customizable branding
Weddings/Parties
Newsletter management
Multi-Language
Mobile app
Mobile access
Membership signup
Member portal
Member Communities
Member communication
Member accounts
Website integration
Volunteer management
Ticketing
Surveys & feedback
Sponsorship management
Social promotion
Social media integration
Role-Based permissions
Reminders
Recurring/Subscription billing
Real-Time reporting
Real-Time notifications
Real-Time data
Personalization
Online registration
Online booking
Activity tracking
Alerts/Notifications
API
Application management
Attendee management
Campaign management
Chapter Management
Committee management
Communication management
Conferences/Conventions
Contact database
Content management
Credit card processing
Customizable fields
Customizable forms
Customizable templates
Data import/export
Discount management
Discussions/Forums
Document storage
Donor management
Email management
Email reminders
Email templates
Event calendar
Event ticketing
Exhibit/Vendor management
For alumni associations
Fundraising management
Invoice management
List management

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8000

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Customer Support

MemberPlanet pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentials

50

Per month

Features included:

  • 1000 Campaign Emails
  • 300 Group Texts and Standard Support
  • Unlimited Survey Responses

Pro

100

Per month

Features included:

  • 5000 Campaign Emails
  • 750 Group Texts and Prime Support
  • Unlimited Survey Responses

Premium

175

Per month

Features included:

  • 10000 Campaign Emails
  • 2500 Group Texts and Prime Support
  • Unlimited Survey Responses

User opinions about MemberPlanet price and value

Value for money rating:

To see what individual users think of MemberPlanet's price and value, check out the review snippets below.

“It is a great technical tool that reaches all areas of knowledge. The customer care team were a huge help and they reach out to individuals.”
KM

Kim M.

Software Programmer

“He is always available, always helpful and very supportive. We are very happy with the company and the convenience of having all of our communications and finances handled through one entity.”
AC

Ashley C.

Art instructor

MemberPlanet integrations (1)

Top integrations

MemberPlanet customer support

What do users say about MemberPlanet customer support?

Customer support rating:

We analyzed 87 verified user reviews to identify positive and negative aspects of MemberPlanet customer support.

Widespread user sentiment highlights prompt, personalized, and knowledgeable customer support from the MemberPlanet team.

Multiple users appreciate having dedicated account managers and staff who go above and beyond to resolve issues.

A significant portion of users value the variety of support resources, including tutorials, support libraries, and phone coaching.

A number of users report that customer service is consistently available, responsive, and provides clear, hands-on guidance.

Support options

Faqs/forum
Phone support
Email/help desk
Knowledge base

Training options

Documentation
Webinars
Videos
Live online

To see what individual users say about MemberPlanet's customer support, check out the review snippets below.

“Not only did they assist me by thoroughly walking me through the functionality of services pertinent to our organization's goals, they made recommendations based on the experiences of current customers, AND they helped me plan the entire project start to finish.”

NY

Nicole Y.

Administrator

“Nichole in Customer Service keeps us loyal to MP by providing the highest quality service while correcting any issues, or answering any questions we have, usually on the first call. ”

Jj

Jim j.

“I have had all my questions answered in a timely manner and the support staff has helped me make changes to the sight that make it clearer and easier for the consumer to navigate.”

ET

Eric T.

Owner/Managing Member

MemberPlanet FAQs

Q. What type of pricing plans does MemberPlanet offer?

MemberPlanet has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of MemberPlanet?

MemberPlanet has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does MemberPlanet support?

MemberPlanet supports the following languages:
English, French, Spanish


Q. Does MemberPlanet support mobile devices?

MemberPlanet supports the following devices:
Android, iPad, iPhone


Q. Does MemberPlanet offer an API?

No, MemberPlanet does not have an API available.


Q. What other apps does MemberPlanet integrate with?

MemberPlanet integrates with the following applications:
Meta for Business


Q. What level of support does MemberPlanet offer?

MemberPlanet offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base

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