App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

MemberPlanet Logo
MemberPlanet
4.7
(258)

Write a review

Online membership management platform

visit website

(34)

MemberPlanet Pricing, Features, Reviews and Alternatives

MemberPlanet product overview

Price starts from

50

Per month

Flat Rate

What is MemberPlanet?

memberplanet is member management. An essential solution for individual leaders as well as local and national groups of any size to communicate, process payments, and manage their members. Our goal at memberplanet is to make your life easier. Sound simple right? Because it is. Our system is designed for you to make the best use of limited time; accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.

Key benefits of using MemberPlanet

? One-stop shopping. Pay for membership dues, merchandise, and make donations. Makes keeping track of payments easy as one, two, three!

? Plan your event with us. Boost attendance and participation with easy event and donation sites. Sell tickets, send email invites, manage RSVPs, and share photos. No need for a party planner, just us.

? Free custom app! Yes, really! Facilitate on-site payments, membership e-cards, and mobile communication. Send messages via text and/or email in just a few clicks, from a desktop or the mobile app. Use Smart Lists to instantly generate distribution lists using member data from other features.

? Streamline your group's branding. Easily create branded payment forms, surveys, and email newsletters. Start with a template and customize it with unlimited flexible fields. View tracking and response data in real time.

? Exclusive and personal member communication. Members can search and contact each other directly by email and social media through memberplanet. Members have complete control of what information is shared, and direct emails are always kept secure.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Documentation
Webinars
Videos
Live Online

MemberPlanet pricing information

Value for money

4.6

/5

258

Starting from

50

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MemberPlanet features

Functionality

4.4

/5

258

Total features

63

6 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
API
Alerts/Notifications
Data Import/Export
Customizable Branding
Customizable Templates

Functionality contenders

MemberPlanet users reviews

Overall Rating

4.7

/5

258

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

205

41

9

2

1

Pros
It is a great technical tool that reaches all areas of knowledge. The customer care team were a huge help and they reach out to individuals.
He is always available, always helpful and very supportive. We are very happy with the company and the convenience of having all of our communications and finances handled through one entity.
If you're looking for a platform that is user friendly, as well as effective, Member Planet is perfect. You can also try it for free.
Cons
The first two seasons were chaotic featuring many arguments, missed payments and feelings hurt. For a second, I didn't believe that our league would last and then a friend told me about MemberPlanet.
More links than might be used. Sometimes it can be confusing when there are a lot of options.
The only issue I have is uploading photos. The software doesn't upload all photos and error messages are given.

Overall rating contenders

NY
AvatarImg

Nicole Y.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Best Customer Service... EVER!!!

Reviewed 7 years ago

I was tasked by my employer to build an alumni/fundraising site using Member Planet. I actually had never heard of it and was a little ambivalent about, not only the service, but the project as a whole because I already had a lot on my plate. The time frame I was given to complete this undertaking was truncated and there was a lot to learn. But, the Member Planet Team was amazing in every sense of...

Pros

No pros were added to this review

Cons

No cons were added to this review

JL
AvatarImg

Joan L.

Education Management, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

School Registration Packet

Reviewed 4 years ago

Positive, smooth collection of money.

Pros

It simplified our registration process for purchases and information distribution.

Cons

I am comfortable with the software but I do not use regularly so I need support from the help desk. Wish there was a better way to remind users on their credit card of the MP charge as often they think it is a fraud and put forth a dispute.

DA
AvatarImg

Deb A.

Civic & Social Organization, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

After 7 months... disappointed

Reviewed 5 years ago

After trying very, very hard to make this software work for our group, we are giving up.

Pros

Inexpensive. Able to use PayPal or memberplanet for processing payments. Have a pretty good templates to use for creating donation campaigns and emails. Was relatively easy to upload contact information. Easy to access chat support.

Cons

They do not have the ability to create distribution lists (segmented lists) of contacts/members from within the software. It requires exporting all your data, sorting in excel, then uploading again. Tech support is uneven; got different advice from different people, and they are not available on weekends, holidays, etc. Also, they are very stuck on their own custom fields. Many of our members found it difficult to navigate. Also, the email responses were not always customizable, which led to numerous misunderstandings when we would send out "invitations" to create or update profiles.

VJ
AvatarImg

Valerie J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Perfect for Management and Marketing of 80+ Clients

Reviewed 8 years ago

On a weekly, sometimes daily basis, we require some form of communications with our retail community here at the shopping center. MemberPlanet has made this process super easy and efficient to be able to do so and make sure that our communications are getting in the appropriate manager hands. It's user friendly platform allows customization so that retailer managers know when the memo is urgent and...

Pros

No pros were added to this review

Cons

No cons were added to this review

TD
AvatarImg

Trycennia D.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I love MemberPlanet it's a great tool.

Reviewed 5 years ago
Pros

That you can export your spreadsheets out of the system to excel, you can sort within the system, you can view payments by each form that you have created, you can sort by date range. there are so many pros I just can't list them all.

Cons

Company is unable to send you an auto-renewal email. This goes to the company not really a software issue.

MemberPlanet FAQs

Q. What type of pricing plans does MemberPlanet offer?

MemberPlanet has the following pricing plans:
Starting from: $50.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of MemberPlanet?

MemberPlanet has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

See alternatives

Q. What languages does MemberPlanet support?

MemberPlanet supports the following languages:
English, French

See alternatives

Q. Does MemberPlanet support mobile devices?

MemberPlanet supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does MemberPlanet offer an API?

No, MemberPlanet does not have an API available.

See alternatives

Q. What other apps does MemberPlanet integrate with?

MemberPlanet integrates with the following applications:
Twitter, Meta for Business

See alternatives

Q. What level of support does MemberPlanet offer?

MemberPlanet offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

See alternatives

Related categories