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MemberPlanet Pricing, Features, Reviews and Alternatives

MemberPlanet product overview

Price starts from

50

Per month

Per Feature

What is MemberPlanet?

memberplanet is member management. An essential solution for individual leaders as well as local and national groups of any size to communicate, process payments, and manage their members. Our goal at memberplanet is to make your life easier. Sound simple right? Because it is. Our system is designed for you to make the best use of limited time; accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.

Key benefits of using MemberPlanet

● One-stop shopping. Pay for membership dues, merchandise, and make donations. Makes keeping track of payments easy as one, two, three!

● Plan your event with us. Boost attendance and participation with easy event and donation sites. Sell tickets, send email invites, manage RSVPs, and share photos. No need for a party planner, just us.

● Free custom app! Yes, really! Facilitate on-site payments, membership e-cards, and mobile communication. Send messages via text and/or email in just a few clicks, from a desktop or the mobile app. Use Smart Lists to instantly generate distribution lists using member data from other features.

● Streamline your group's branding. Easily create branded payment forms, surveys, and email newsletters. Start with a template and customize it with unlimited flexible fields. View tracking and response data in real time.

● Exclusive and personal member communication. Members can search and contact each other directly by email and social media through memberplanet. Members have complete control of what information is shared, and direct emails are always kept secure.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Documentation
Webinars
Live Online
Videos

MemberPlanet pricing information

Value for money

4.5

/5

256

Starting from

50

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MemberPlanet features

Functionality

4.4

/5

256

Total features

45

4 categories

Most valued features by users

Reporting/Analytics
Alerts/Notifications
Data Import/Export
Email Marketing
Customizable Templates
Calendar Management
Customizable Fields
Sponsorship Management

Functionality contenders

MemberPlanet users reviews

Overall Rating

4.7

/5

256

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.92/10
Rating distribution

5

4

3

2

1

203

41

9

2

1

Pros
It is a great technical tool that reaches all areas of knowledge. The customer care team were a huge help and they reach out to individuals.

KM

Kim M.

He is always available, always helpful and very supportive. We are very happy with the company and the convenience of having all of our communications and finances handled through one entity.

AC

Ashley C.

If you're looking for a platform that is user friendly, as well as effective, Member Planet is perfect. You can also try it for free.

DJ

Daniel J.

Cons
The first two seasons were chaotic featuring many arguments, missed payments and feelings hurt. For a second, I didn't believe that our league would last and then a friend told me about MemberPlanet.

AD

Adam D.

More links than might be used. Sometimes it can be confusing when there are a lot of options.

Dr

Dr. rosalind H.

The only issue I have is uploading photos. The software doesn't upload all photos and error messages are given.

SJ

Sha'Terra J.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Complete member management with room to grow

Reviewed 3 years ago

Memberplanet enabled our nonprofit to go from having completely manual member management to automated member management overnight. Regardless of the complexities our member structure, no other member solution has come close to helping to keep up-to-date with our membership as has Memberplanet.

Pros

Memberplanet enabled me to quickly turn the spreadsheet member list I inherited into a complete member management system for my nonprofit organization. We went from doing renewals and information updates manually - read "via snail mail" or at best an email update - to automated renewals and updates. We've paid the minimal fee to use extra features for our small organization and there is yet more to unlock in the future as we grow. As an added bonus, the event management and integrated mailings helped us manage our convention registration and communications.

Cons

While the software works as intended, I've had some difficulty in configuring the system to fit our membership structure which is primarily based on an organization and not an individual, as Memberplanet is programmed for. The ideal structure of us would be to have an organization with multiple contacts associated with the organization, including a "primary contact." I've created a workaround, but the built-in reporting doesn't account for this so custom reports are required for several processes I regularly use. Still, for the price and functionality, Memberplanet is very good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Member Planet is an excellent and customizable Content Management System.

Reviewed 4 years ago

MemberPlanet works for my organization because it keeps members information updated. It keeps the members informed about scheduled events. I can create groups that communicate with each other. It has options for email campaigns, discussions, a mobile app, photo albums, document storage and the ability to take payments. There's not much else that you would need. And again, the FREE option is big plus.

Pros

1. Two words – FREE option. My organization would like to keep its very hard-earned money to help our community. So, using a vendor with a free option is a HUGE plus for us. It also is good for organizations new to CMS because we can determine how much we actually use it. 2. The site is web based and user friendly – nothing to download. There are video tutorials, a support library with step by...

Cons

The only thing I wasn’t too keen on is that there are a couple of outside vendor connections such as Box and PayPal that are integrated into the site. It all works ok though. Box and PayPal are a little odd as its dashboard is merged into your site. You can get MemberPlanet to handle taking your payments instead of using PayPal, but they keep a small percentage. Other than that, I don’t have any issues or complaints.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Too complicated and not intuitive. Bells and whistles attractive IF you can get to them.

Reviewed 3 years ago

Overall, I had high hopes and possibly within the next 6 months (I've been using inside of 2 months) it will improve. Right now I am very disappointed in the lack of ease, efficiency, and ability to get tech support instantaneously.

Pros

The possibilities for mass communication, web functionality, and e-commerce all in one location as well as a CRM feature for members.

Cons

There are just too many steps involved in the majority of functions I wish to do. Simply adding a member requires multiple steps to provide all contact information. Multiple sections must be clicked into and out-of to record basic profile information. I have to go to 3 different sections of the navigation menu to enter a new member, record that member's status, print out their member ID card, and...

Vendor response

Hi Joy, we're so sorry to hear you have not had a great experience. Since your organization has a custom workflow, please reach out to our support team by phone at 888-298-8845 for immediate assistance. We can easily help resolve issues for anything recorded in error, and we can absolutely walk through features that you and your admins feel require additional assistance and find a way to expedite. We can also help you navigate to the platform's real-time reports. We understand how difficult it can be to transition from a different platform, and we can assure you, we're here to help! Your comments are very helpful and we will pass them along to our development team to make the experience more intuitive. Many of the features you mentioned will be updated in the near future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Amazing customer service and follow through

Reviewed 6 years ago

I am setting up a Premium Membership Club for The Sacramento Bee. Yes, I am tech savvy, but I don't want to make the running of the web platform for the club my life's work. That being said, I still need flexibility and a robust set of tools for transactions, communications and promotions. MemberPlanet is all that, and more!

Pros

Flexible, robust with every tool imaginable for the proper care of feeding of a membership club. Not only will it process payments, but has easy-to-use retention/reminder features to alert users when there membership is expiring. MemberPlanet supports video, photo, email, message boards and upcoming events. The standout was the customer support. Until you start to feel the work flow, some of the initial setup can be intimidating. No problem, phone support with an actual human is just a call away. Likewise with chat support. Don't worry: friendly, knowledgeable people are there to help!

Cons

As mentioned, the options and depth of the program can be a little overwhelming at first. The back end is fast and responsive, but the initial challenge of navigating to the correct screen was at first, a bit confusing. As mention above, tech support was there to save the day and within a couple of hours, I was marveling at my mastery of the MemberPlanet configuration screens.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

My experience with Memberplanet has been extremely professional and productive.

Reviewed 4 years ago
Pros

What I like most about memberplanet is the templates that available to use when creating a form. The customer service is also a pro when it comes to using memberplanet. The reps return calls in a timely manner, assist you when you are unable to figure out what the problem is.

Cons

What I like least about the software is that the app does not appear user friendly with my phone. I would like to be able to access my account by using the app. At this point, when I access the software using the app, I am not able to modify forms, etc. I would like to see this change.

MemberPlanet FAQs and common questions

Q. What type of pricing plans does MemberPlanet offer?

MemberPlanet has the following pricing plans:
Starting from: $50.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of MemberPlanet?

MemberPlanet has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does MemberPlanet support?

MemberPlanet supports the following languages:
English


Q. Does MemberPlanet support mobile devices?

MemberPlanet supports the following devices:
Android, iPad, iPhone


Q. Does MemberPlanet offer an API?

No, MemberPlanet does not have an API available.


Q. What other apps does MemberPlanet integrate with?

MemberPlanet integrates with the following applications:
Twitter, Meta for Business


Q. What level of support does MemberPlanet offer?

MemberPlanet offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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