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Dynamics 365 Customer Voice
Scalable digital comment management solution.
Last updated: March 2026
Dynamics 365 Customer Voice Alternatives & Competitors (2026)
Top 9 free alternatives
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Jotform
Cloud-based form builder tool for digital forms.
Value for money
Starting price
No pricing info
Functionality
Action Management
4.7/5
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Intercom
AI-powered customer service with helpdesk
Value for money
Starting price
No pricing info
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Typeform
Interactive form builder for data collection
Value for money
Starting price
No pricing info
Functionality
API
4.8/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Freshservice
A complete IT service management (ITSM) tool for business
Value for money
Starting price
No pricing info
Functionality
Analytics
4.3/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Weave
Customer communication and appointment scheduling solution
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Appointment Management
4.3/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Zoho Survey
Cloud-based tool for creating and manging surveys
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
5/5
Customizable Reports
5/5
Activity Dashboard
4.9/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
HelpDesk
Ticketing software for effortless customer support
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
AI Copilot
4.7/5
API
4.7/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Custify
Customer success solution for SaaS businesses
Value for money
No pricing info
Starting price
No pricing info
Functionality
API
5/5
Activity Tracking
4.5/5
Activity Dashboard
4.2/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Survicate
Collect, analyze, and act on customer feedback
Value for money
Starting price
No pricing info
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
GiveMe5.ai
Reputation management software for handling customer reviews
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Competitive Analysis
5/5
Complaint Monitoring
4.8/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
ReputationStacker
Reputation management software
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
5/5
Automated Responses
5/5
Activity Dashboard
N/A
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
4.7/5
Anonymous Feedback
4.7/5
API
4.5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automated Scheduling
5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Anonymous Feedback
4/5
A/B Testing
N/A
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
API
5/5
Feedback Management
5/5
File Sharing
5/5
Top Features
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
5/5
Complaint Monitoring
5/5
Activity Dashboard
N/A
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A