App comparison
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Dynamics 365 Customer Voice
Scalable digital comment management solution.
Last updated: October 2026
Dynamics 365 Customer Voice Alternatives & Competitors (2026)
Top 10 free alternatives
Birdeye
Cloud-based agentic marketing for multi-location brands
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
Access Controls/Permissions
4/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Jotform
Cloud-based form builder tool for digital forms.
Value for money
Starting price
No pricing info
Functionality
Action Management
4.8/5
Activity Dashboard
4.6/5
Alerts/Notifications
4.5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Zoho Survey
Cloud-based tool for creating and manging surveys
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
5/5
Customizable Reports
5/5
Activity Dashboard
4.9/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
SurveySparrow
Cloud-based omnichannel experience management platform
Value for money
No pricing info
Starting price
No pricing info
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Access Controls/Permissions
3/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Typeform
Interactive form builder for data collection
Value for money
Starting price
No pricing info
Functionality
API
4.7/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Weave
Customer communication and appointment scheduling solution
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
4.5/5
Activity Dashboard
4.4/5
Appointment Management
4.4/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Anonymous Feedback
4.7/5
Activity Dashboard
4.5/5
API
4.5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Annotations
5/5
Activity Dashboard
4.8/5
Activity Tracking
4.7/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automated Scheduling
5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Customer History
5/5
Activity Dashboard
4.8/5
Feedback Management
4.7/5
Top Features
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
Campaign Management
5/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
API
5/5
CRM
5/5
Customizable Templates
5/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
AI Copilot
5/5
Customizable Branding
4.9/5
Alerts/Notifications
4.7/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
API
5/5
Campaign Management
4/5
CRM
2/5
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A
Value for money
Starting price
No pricing info
Functionality
API
4/5
Alerts/Notifications
3/5
Access Controls/Permissions
N/A
Top Features
Feedback Management
N/A
Performance Metrics
N/A
Survey/Poll Management
N/A