GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Pipedrive vs Dynamics 365 Comparison (2026)
Add to Compare
Compare similar apps
Salesforce Sales Cloud
4.4
HubSpot CRM
4.5
Zoho CRM
4.3
Good recommendations?
Pipedrive
4.5
(3K)5
1.9K
4
896
3
139
2
36
1
29
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dynamics 365
4.4
(5.8K)5
3K
4
2.1K
3
562
2
95
1
33
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
3K
5
4
3
2
1
1.9K
896
139
36
29
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.4
5.8K
5
4
3
2
1
3K
2.1K
562
95
33
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this appPros
“Signed up for the Campaigns email feature and spent a month building my CRM around it. Because of how 25 contacts were sourced, Pipedrive locked double opt-in across my entire account, blocking campaigns to all ~560 of my contacts, including 25-year relationships.”
MF
Mark F.
Licensed Real Estate Salesperson
“The platform excels at activity-focused selling, ensuring reps stay on track with automated prompts for the next step in every deal.”
Marquita V.
SALES MANAGER
“Our Biz Development department leans heavily on Pipe Drive for sales and fundraising efforts, tracking when leads open emails, look at offering documents and much more.”
Alisabeth S.
Sr. Manager Investor Relations
Pros
“The platform offers powerful sales management and invoicing capabilities, along with strong integration with the Microsoft ecosystem, which helps streamline workflows and improve productivity. Despite its broad functionality, the interface is well organized, and once users become familiar with it, everyday tasks are straightforward to perform.”
Andrea L.
Innovation Manager
“You can watch a lead convert in Sales, see the inventory instantly allocate in Supply Chain, and track the automated invoice hit Finance, all happening in lockstep, perfectly clean. When it works, the sheer operational efficiency is beautiful.”
Christopher V.
Human Relations
“The platform is reliable, highly customizable, and integrates seamlessly with other Microsoft products, allowing us to streamline workflows and reduce manual work. While it requires some time to learn and configure, the investment is worthwhile given the breadth of functionality it offers.”
Andrea L.
Innovation Manager
Cons
“I feel I was duped into a product that routed all their email marketing campaign features with zero mention (even fine print), that they can (and will) require you to obtain consent from every one of your contacts before sending me an email campaign to one.”
MF
Mark F.
Licensed Real Estate Salesperson
“If you try to create some of the more complex reports you run into a dead end rather quickly. While the basic functions of Pipedrive are great, creating a customized dashboard is much more of a pain-in-the-neck than it should be.”
IB
Ihor B.
Senior Software Engineer
“Before using pipedrive I had Post-It Notes and Spreadsheets scattered all over my office and it was complete chaos.”
IB
Ihor B.
Senior Software Engineer
Cons
“The other problem is that settings live in several places: inside the app itself, in the Dynamics admin center, and in the Power Platform admin center.”
Denis M.
AI Automation Specialist
“It does not have any visual cues options so it can make it easy for some errors to occur in billing and other transactions. If you don’t need that then go for it.”
Breanna G.
Onboarding Coordinator
“The learning curve is steep. If your people find the platform frustrating or overly click-heavy, they will resist using it. And a CRM or ERP is only as valuable as the data your people actually put into it. If adoption plummets, your investment is dead in the water.”
Christopher V.
Human Relations
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review14 days ago
Key features
- Total features141
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Autoresponders
- Bank Reconciliation
- Batch Processing
- Billing & Invoicing
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Intelligence
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Recording
- Campaign Management
- Campaign Planning
- Cash Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Collaboration Tools
- Commission Management
- Communication Management
- Compliance Management
- Configurable Workflow
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Content Delivery
- Content Management
- Contract/License Management
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Integration
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- EDI
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- Filtering
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For Call Centers
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Medical Purposes
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Fund Management
- General Ledger
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- HR Management
- Inbox Management
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Creation
- Invoice Management
- Invoice Processing
- KPI Monitoring
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Live Chat
- Maintenance Scheduling
- Marketing Automation
- Marketing Management
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Online Invoicing
- Opportunity Management
- Patient Communications
- Patient Management
- Payroll Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Point of Sale (POS)
- Predictive Analytics
- Product Catalog
- Profit/Loss Statement
- Project Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Receiving
- Referral Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Single Page View
- Single Sign On
- Spend Management
- Statistical Analysis
- Status Tracking
- Subscriber Management
- Supplier Management
- Supply Chain Management
- Support Ticket Management
- Survey/Poll Management
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction Management
- Transfers/Routing
- Trend Analysis
- Vendor Management
- Visual Analytics
- Warehouse Management
- Web Forms
- Web-based Deployment
- Work Order Management
- Workflow Management
- Total features134
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Autoresponders
- Bank Reconciliation
- Batch Processing
- Billing & Invoicing
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Intelligence
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Recording
- Campaign Management
- Campaign Planning
- Cash Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Collaboration Tools
- Commission Management
- Communication Management
- Compliance Management
- Configurable Workflow
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Content Delivery
- Content Management
- Contract/License Management
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Integration
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- EDI
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- Filtering
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For Call Centers
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Medical Purposes
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Fund Management
- General Ledger
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- HR Management
- Inbox Management
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Creation
- Invoice Management
- Invoice Processing
- KPI Monitoring
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Live Chat
- Maintenance Scheduling
- Marketing Automation
- Marketing Management
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Online Invoicing
- Opportunity Management
- Patient Communications
- Patient Management
- Payroll Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Point of Sale (POS)
- Predictive Analytics
- Product Catalog
- Profit/Loss Statement
- Project Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Receiving
- Referral Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Single Page View
- Single Sign On
- Spend Management
- Statistical Analysis
- Status Tracking
- Subscriber Management
- Supplier Management
- Supply Chain Management
- Support Ticket Management
- Survey/Poll Management
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction Management
- Transfers/Routing
- Trend Analysis
- Vendor Management
- Visual Analytics
- Warehouse Management
- Web Forms
- Web-based Deployment
- Work Order Management
- Workflow Management
Integrations
- Total integrations88
- ADP Workforce Now
- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Aircall
- Ameyo
- Apollo.io
- Asana
- AskNicely
- Bedrock Data
- Calendly
- CallHippo
- Callmaker
- Campaign Monitor by Marigold
- Crossbeam
- Cyclr
- Datananas
- Demodesk
- Docusign
- Drip
- Dropbox
- Dryrun
- Dux-Soup
- Five9
- FreshBooks
- Front
- Gainsight CS
- Google Calendar
- Google Contacts
- Google Maps
- Google Workspace
- Gravity Forms
- HappyFox Chat
- Help Scout
- Highrise
- HubSpot CRM
- HubSpot Data Hub
- InsideView
- Integrate.io
- IntelligenceBank
- Jotform
- JustCall
- Kixie PowerCall & SMS
- Klenty
- Lattice Engines
- Lead Liaison
- LeadBoxer
- Leadfeeder
- Lime Connect
- LinkedIn for Business
- LiveChat
- Livestorm
- MRPeasy
- Mailjet
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- NativeForms
- Outfunnel
- PROS Smart CPQ
- PandaDoc
- Plecto
- Proposable
- Proposify
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Referral Factory
- RightSignature
- Ruler Analytics
- SOFT4Spaces
- Salesforce Sales Cloud
- Sana Commerce
- Seamless
- Slaask
- Slack
- Slemma
- Snov.io
- SupportBee
- Surfe
- Survicate
- Tacton CPQ
- Talkdesk
- Talkspirit
- TimelinesAI
- Toky
- Tray.io
- Trello
- Wishpond
- Wiza
- Woodpecker.co
- Woopra
- Xero
- Yesware
- Zapier
- Zoom Workplace
- airSlate SignNow
- lemlist
- monday AI Work Platform
- Total integrations24
- ADP Workforce Now
- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Aircall
- Ameyo
- Apollo.io
- Asana
- AskNicely
- Bedrock Data
- Calendly
- CallHippo
- Callmaker
- Campaign Monitor by Marigold
- Crossbeam
- Cyclr
- Datananas
- Demodesk
- Docusign
- Drip
- Dropbox
- Dryrun
- Dux-Soup
- Five9
- FreshBooks
- Front
- Gainsight CS
- Google Calendar
- Google Contacts
- Google Maps
- Google Workspace
- Gravity Forms
- HappyFox Chat
- Help Scout
- Highrise
- HubSpot CRM
- HubSpot Data Hub
- InsideView
- Integrate.io
- IntelligenceBank
- Jotform
- JustCall
- Kixie PowerCall & SMS
- Klenty
- Lattice Engines
- Lead Liaison
- LeadBoxer
- Leadfeeder
- Lime Connect
- LinkedIn for Business
- LiveChat
- Livestorm
- MRPeasy
- Mailjet
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- NativeForms
- Outfunnel
- PROS Smart CPQ
- PandaDoc
- Plecto
- Proposable
- Proposify
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Referral Factory
- RightSignature
- Ruler Analytics
- SOFT4Spaces
- Salesforce Sales Cloud
- Sana Commerce
- Seamless
- Slaask
- Slack
- Slemma
- Snov.io
- SupportBee
- Surfe
- Survicate
- Tacton CPQ
- Talkdesk
- Talkspirit
- TimelinesAI
- Toky
- Tray.io
- Trello
- Wishpond
- Wiza
- Woodpecker.co
- Woopra
- Xero
- Yesware
- Zapier
- Zoom Workplace
- airSlate SignNow
- lemlist
- monday AI Work Platform
Alternatives
Explore similar apps
