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Pipedrive vs Kylas Sales CRM Comparison (2026)

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Good recommendations?

Pipedrive logo

Pipedrive

Kylas Sales CRM logo

Kylas Sales CRM

Overview

Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.

Kylas is an enterprise-grade sales CRM uniquely designed and engineered for growing businesses. It is built and priced for collaboration, allowing businesses to onboard unlimited users and work seamlessly with their entire team without incurring per-license costs.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

250

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

3K

5

4

3

2

1

1.9K

896

139

36

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.8

630

5

4

3

2

1

527

91

8

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“On top of this, the automation features (like activity reminders and workflow triggers) save time on repetition tasks, and the integrations with email and other tools keep everything in one place.”
Verified reviewer profile picture

Jonathon B.

Senor Content Manager

“Signed up for the Campaigns email feature and spent a month building my CRM around it. Because of how 25 contacts were sourced, Pipedrive locked double opt-in across my entire account, blocking campaigns to all ~560 of my contacts, including 25-year relationships.”
MF

Mark F.

Licensed Real Estate Salesperson

“The platform excels at activity-focused selling, ensuring reps stay on track with automated prompts for the next step in every deal.”
Verified reviewer profile picture

Marquita V.

SALES MANAGER

Pros

“Features like task reminders, lead management, and reporting helped improve productivity and ensure timely follow-ups. While there is room for improvement in customization and reporting flexibility, the platform effectively supported daily sales and CRM activities.”
JA

Jaishree A.

Crm

“Building customized workflows and setting up initial automation rules required a steeper setup process than expected, and basic things like automatic lead tagging or assignment still had to be constructed manually rather than coming out of the box.”
Verified reviewer profile picture

Suprith C.

Insurance Consultant

“It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently.”
JD

Jeenali D.

Digital Marketing Manager

Cons

“I feel I was duped into a product that routed all their email marketing campaign features with zero mention (even fine print), that they can (and will) require you to obtain consent from every one of your contacts before sending me an email campaign to one.”
MF

Mark F.

Licensed Real Estate Salesperson

“If you try to create some of the more complex reports you run into a dead end rather quickly. While the basic functions of Pipedrive are great, creating a customized dashboard is much more of a pain-in-the-neck than it should be.”
IB

Ihor B.

Senior Software Engineer

“Before using pipedrive I had Post-It Notes and Spreadsheets scattered all over my office and it was complete chaos.”
IB

Ihor B.

Senior Software Engineer

Cons

“Limited integration pool, occasional sluggish performance, lack of advanced customization for larger enterprises, and a complex initial workflow setup that lacks adequate self-service training documentation”
PK

Purushotam K.

Intern

“However, the portal performance can feel slow at times, and mobile app updates do not always save correctly, so we have to update them again from the web portal. If performance and mobile syncing improve, the experience would be much better.”
AR

Anupama R.

Executive

“At times, customization options felt limited, making it difficult to tailor workflows to specific business needs.”
JA

Jaishree A.

Crm

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features180
  • AI Copilot
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Account Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automated Responses
  • Autoresponders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Call Management
  • Call Recording
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Entry
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Generative AI
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Onboarding
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalog
  • Project Management
  • Property Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Recommendations
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Templates
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management
  • Total features90
  • AI Copilot
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Account Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automated Responses
  • Autoresponders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Call Management
  • Call Recording
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Entry
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Generative AI
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Onboarding
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalog
  • Project Management
  • Property Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Recommendations
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Templates
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations88
  • APIANT
  • Act-On
  • ActiveCampaign
  • ActiveDEMAND
  • ActiveIQ
  • Acuity Scheduling
  • Aircall
  • Apollo
  • Apollo.io
  • Arka Inventory
  • Asana
  • Bedrock Data
  • Brevo
  • Calendly
  • CallHippo
  • CallerDesk
  • Callmaker
  • Crossbeam
  • Cyclr
  • Datananas
  • Demodesk
  • Docusign
  • Drip
  • Dropbox
  • Dryrun
  • Dux-Soup
  • Exotel
  • Facebook Business Suite
  • FreshBooks
  • Front
  • Gallabox
  • Google Ads
  • Google Calendar
  • Google Contacts
  • Google Maps
  • Google Workspace
  • Gravity Forms
  • Gupshup
  • HappyFox Chat
  • Help Scout
  • Highrise
  • HubSpot CRM
  • HubSpot Data Hub
  • Integrate.io
  • IntelligenceBank
  • Jotform
  • JustCall
  • Kaleyra
  • Kixie PowerCall & SMS
  • Klenty
  • Knowlarity
  • Lead Liaison
  • LeadBoxer
  • Leadfeeder
  • Lime Connect
  • LiveChat
  • Livestorm
  • MCUBE
  • MRPeasy
  • Mailjet
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Power Automate
  • Microsoft Teams
  • MyOperator
  • NativeForms
  • Netcore Customer Engagement
  • Outfunnel
  • PandaDoc
  • PayU
  • Plecto
  • Proposable
  • Proposify
  • QuickBooks Online
  • QuickBooks Online Advanced
  • QuoteWerks
  • Razorpay
  • Referral Factory
  • RightSignature
  • Ruler Analytics
  • Sakari
  • Seamless
  • Servetel
  • Shopify
  • Slaask
  • Slack
  • Slemma
  • Snov.io
  • Stripe Payments
  • SupportBee
  • Surfe
  • Survicate
  • Talkdesk
  • Talkspirit
  • TimelinesAI
  • Toky
  • Tray.io
  • Trello
  • Twilio
  • Wati
  • Wishpond
  • Wiza
  • Woodpecker.co
  • Woopra
  • Xero
  • Yesware
  • Zapier
  • Zoom Workplace
  • lemlist
  • monday AI Work Platform
  • Total integrations28
  • APIANT
  • Act-On
  • ActiveCampaign
  • ActiveDEMAND
  • ActiveIQ
  • Acuity Scheduling
  • Aircall
  • Apollo
  • Apollo.io
  • Arka Inventory
  • Asana
  • Bedrock Data
  • Brevo
  • Calendly
  • CallHippo
  • CallerDesk
  • Callmaker
  • Crossbeam
  • Cyclr
  • Datananas
  • Demodesk
  • Docusign
  • Drip
  • Dropbox
  • Dryrun
  • Dux-Soup
  • Exotel
  • Facebook Business Suite
  • FreshBooks
  • Front
  • Gallabox
  • Google Ads
  • Google Calendar
  • Google Contacts
  • Google Maps
  • Google Workspace
  • Gravity Forms
  • Gupshup
  • HappyFox Chat
  • Help Scout
  • Highrise
  • HubSpot CRM
  • HubSpot Data Hub
  • Integrate.io
  • IntelligenceBank
  • Jotform
  • JustCall
  • Kaleyra
  • Kixie PowerCall & SMS
  • Klenty
  • Knowlarity
  • Lead Liaison
  • LeadBoxer
  • Leadfeeder
  • Lime Connect
  • LiveChat
  • Livestorm
  • MCUBE
  • MRPeasy
  • Mailjet
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Power Automate
  • Microsoft Teams
  • MyOperator
  • NativeForms
  • Netcore Customer Engagement
  • Outfunnel
  • PandaDoc
  • PayU
  • Plecto
  • Proposable
  • Proposify
  • QuickBooks Online
  • QuickBooks Online Advanced
  • QuoteWerks
  • Razorpay
  • Referral Factory
  • RightSignature
  • Ruler Analytics
  • Sakari
  • Seamless
  • Servetel
  • Shopify
  • Slaask
  • Slack
  • Slemma
  • Snov.io
  • Stripe Payments
  • SupportBee
  • Surfe
  • Survicate
  • Talkdesk
  • Talkspirit
  • TimelinesAI
  • Toky
  • Tray.io
  • Trello
  • Twilio
  • Wati
  • Wishpond
  • Wiza
  • Woodpecker.co
  • Woopra
  • Xero
  • Yesware
  • Zapier
  • Zoom Workplace
  • lemlist
  • monday AI Work Platform